The Carpet Company Reviews 

28
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great flooring perfectly fitted with loving care. Family and visitors just love it. The go to flooring company for me.

Rated 5 out of 5 stars

We have used Matt's services in our old home and again in our new home. In our new home we have had Amtico fitted through the bathroom and most of the ground floor. It is ideal for living in the count... See more

Company replied

Rated 5 out of 5 stars

Transformation! Friendly,courteous and professional from start to finish; guidance and advice when choosing the right product, never rushed or pushy. Punctual ,clean and thorough friendly fitting team... See more

Company replied

Rated 5 out of 5 stars

Great company with great selection of high quality carpets at competitive prices. Able to borrow carpet squares to compare at home. Reliable, friendly, turn up on time. Perfect fitting and tidying up... See more

Company replied

Company details

  1. Carpet Store
  2. Carpet Installer
  3. Flooring Contractor
  4. Flooring Store
  5. Wood and Laminate Flooring Supplier

Written by the company

Welcome to The Carpet Company. We are a small family run business with a combined experience of over 50 years in the trade. We supply and install Carpets, Vinyls, Laminates, Solid wood and Karndean flooring. We offer our products at consistently fair prices all year round and guarantee a friendly, reliable service. No job is too big or too small, as we have a large team of some of the best sub contract fitters in Dorset, all of whom have a minimum of 20 years fitting experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.7

All reviews

(28)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Friendly and efficient service from start to finish. I'm very happy with my new carpets. Highly recommended.

September 22, 2021
Unprompted review
The Carpet Company logo

Reply from The Carpet Company

Thank you.

Matt

Rated 5 out of 5 stars

I had Karndean fitted

I had Karndean fitted in the lounge, hallway and study. The team did a fantastic job and were very professional. I recommend them to everyone who wants a first class job.

July 20, 2021
Unprompted review
The Carpet Company logo

Reply from The Carpet Company

Thanks for taking the time to review and recommend us, Steve.

Matt

Rated 5 out of 5 stars

Quality,Quality,Quality at great prices!

What a breath of fresh air!
Don't waste your money going anywhere else.
This company sells excellent carpet none of the rubbish you get from national chains but at a price often cheaper.
The shop staff cannot be more helpful and they give you all the time that you needed with them to choose your carpet.
I settled for two Wilton carpets 80/20 woven wool mix.
I was expecting to pay a heavy price for these carpets as the nearest quality alternative carpet from a national company wanted over £65 per sq. Metre, but no they were nearly half the price.
We arranged fitting and underlay.
Before placing order they came out and measured up and discussed with us if we had the correct carpet for our needs.
On fitting the guys were here for most of the day and nothing was a problem. They were very professional, none of this wham bang gone in minutes stuff they were checking every minute detail .
I cannot recommend this company enough .
SO IF YOU WANT QUALITY CARPETS, QUALITY SERVICE , QUALITY FITTING AND ALL AT A FANTASTIC PRICE THEN GO TO THIS COMPANY.

September 23, 2020
Unprompted review
The Carpet Company logo

Reply from The Carpet Company

What an amazing review, Andrew.

Thank you so much.

Matt

Rated 5 out of 5 stars

Transformation!

Transformation! Friendly,courteous and professional from start to finish; guidance and advice when choosing the right product, never rushed or pushy. Punctual ,clean and thorough friendly fitting team for our Karndean Auckland Oak floor. Been down a week and stays so clean, lovely underfoot and worth every penny. Thanks guys

January 19, 2019
Unprompted review
The Carpet Company logo

Reply from The Carpet Company

Great choice of flooring, Loraine.

Thanks for taking the time to review us.

Matt

Rated 5 out of 5 stars

Nice to find a company that does what they say they will do.

Just had the whole house carpeted. The important thing was that they did what they said they would do - they were due to arrive at 0930 - they pulled up outside my house at 0930. They said it should take a day - the two men worked solidly (a couple of very brief lunch/ coffee pauses)and finished at 5.30. As they worked, they cleaned up. You might get somebody cheaper - maybe - but at what cost? Staff in the showroom very good as well, advising me on carpet quality, providing samples, etc.

November 8, 2018
Unprompted review
The Carpet Company logo

Reply from The Carpet Company

That's great to hear, Elwyn.

Thanks for reviewing us.

Matt

Rated 5 out of 5 stars

Total perfection

Excellent stuff, Dan was incredibly helpful from start to finish and I'd recommend The Carpet Company to anyone.

May 14, 2018
Unprompted review
The Carpet Company logo

Reply from The Carpet Company

Thank you.

Matt

Rated 5 out of 5 stars

Superb service from start to finish

Matt and his team at The Carpet Company fitted Karndean flooring to the ground floor of our house and we couldn't have been more pleased with their professional conduct and the end result of our new flooring. We have absolutely no hesitation in recommending this company to anyone.

July 18, 2017
Unprompted review
The Carpet Company logo

Reply from The Carpet Company

Thank you, Rosalie.

Sorry for the late reply.

Matt

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