Helpful, as honest as a dealer can be, car brilliant but they always are on initial driving. Although 30 days fix anything is a nice guarantee, plus a further 12 months on his policy, very pleased, I... See more
Company replied
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Helpful, as honest as a dealer can be, car brilliant but they always are on initial driving. Although 30 days fix anything is a nice guarantee, plus a further 12 months on his policy, very pleased, I... See more
Company replied
Ehsan was so helpful. Absolutely no hard sell, super helpful, couldn’t do enough for us. Very easygoing car purchase and smooth process - drove away same day. Loved that there was no pressure to purch... See more
Company replied
i bought a car from here in january the car had apparently just had a service the man at the garage told me that i have a years warranty and to report any problems to him.only 1 month into buying this... See more
Thanks so much to Ehsan from The Car Way taking care of us during our recent purchase! More than 5 star customer service throughout the whole process, he even offered to hold the car for us for a coup... See more
Company replied
The Car Way operates as a used car dealer, supplying a wide variety of quality.
16 Bury New Road, BL9 7HR, Bury, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from The Car Way
Can't recommend these guys enough. Super friendly, helpful and couldn't do enough for me. Plus the car is perfect !

Reply from The Car Way
Warm, friendly and very welcoming.
Assisted with everything from viewing to completing the purchase.

Reply from The Car Way
Just bought my first car today and the process was made so quick and easy! The staff are so polite and helpful with great prices.
100% definitely recommend.

Reply from The Car Way
really quick and easy guys to deal with, very nice and helpful. Always recommend👍🏼

Reply from The Car Way
Would not recommend!!
Got myself a Ford kuga, stunning car, although the head gasket had gone and they tried to hide it with wonderweld,
When I told them it had gone they recovered the vehicle and wouldn’t tell me where there garage was, they never rang me back and they got quite rude with me on the phone, they told me the issue is the egr and that they had spent £800 odd on fixing it, when they brought it back to be the head gasket was gone still (obviously) no coolant engine oil going through the coolant, they refused to get it fixed even though we had the full 30 days warrently, thankfully they hadn’t put my car up that I part exchanged, they also paid me and my partner £20 to put a good review on trip advisor which I will be removing and replacing with a negative one, the stress we went through was horrendous and they had no remorse
Not only that the reviews on here are mainly from the guys that work there.
Please don’t shop here spend more time and find a decent dealer
Following on from this the car way have just rang me and threatened to take me to court for my 1* review and said then that they did fix the head gasket when they didn’t, absolutely diabolical service

Reply from The Car Way
Great customer service. Very friendly and helpful when helping my Mum select her new car.

Reply from The Car Way

Reply from The Car Way
Although I never ended up buying the car I was looking at, Az was more than helpful. Super friendly guy and professional. Would definitely return as a customer.

Reply from The Car Way
Excellent and friendly service. A great team will deffo be back again to buy from them.

Reply from The Car Way
Made the process nice and simple for purchasing the car, friendly staff, no time wasting. Very good service by them

Reply from The Car Way
Lovely staff, very helpful, made it easy buying my new car, Az was particularly great to deal with

Reply from The Car Way
Amazing experience at the car way, very quick and was made very simple! Staff were lovely can’t fault them!!

Reply from The Car Way
Thank you the car way, I bought a beautiful Mercedes they looked after me sorted my finance and warranty

Reply from The Car Way
Ollie was a great guy to deal with very friendly helpful couldn’t fault him service was outstanding front the money way team credit to them selfs need a car speak to these guys and ask for Ollie can’t recommend him enough. Buying experience was 10 out of 10

Reply from The Car Way

Reply from The Car Way
I recently had the pleasure of purchasing a 1 Series BMW from The Car Way Garage in Manchester even though I live in Bracknell, Berkshire. Most of my communication was either by email or telephone.
The first impression was their friendly and welcoming staff. The team at The Car Way Garage attentively listened to my concerns and offered expert advice on the necessary repairs.
One of the standout aspects of The Car Way Garage was their fast and efficient payment processing for external work that needed to be done. I had to take my car to a local garage for a fault that appeared within my guarantee period. They accepted the responsibility and suggested the garage invoice them directly for the work. The Car Way Garage promptly streamlined the payment process, making it hassle-free and convenient.
Throughout the repairs, the team kept me informed about the progress, explaining each step of the process in detail. They took the time to address any additional concerns that arose during the repair, ensuring that I was fully satisfied with the outcome. This level of transparency and communication is a rarity in the automotive industry, and it speaks volumes about The Car Way Garage's commitment to customer satisfaction.
I cannot praise The Car Way Garage enough for their outstanding customer service. They went above and beyond my expectations to ensure my car was not only repaired but also returned to me in a safe and pristine condition. Their dedication to their customers is commendable.
In conclusion, if you are looking for a garage that provides excellence service, professional expertise, and treats their customers with utmost respect, look no further than The Car Way Garage. I highly recommend them to anyone in need of automotive services. They have earned my trust, and I will undoubtedly be returning if I need another car.
Thank you, The Car Way Garage, for setting the bar high and making a difference in the automotive service industry.

Reply from The Car Way
Amazing customer service. The staff are all friendly and not pushy at all. Would highly recommend!

Reply from The Car Way
Bought a car today, really easy and quick deal made. Good communication and friendly staff. Definitely recommend

Reply from The Car Way
Great communication from the team throughout, pretty speedy process once the finance company had dealt with them.
Friendly service on picking up and taking the vehicle away.
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