Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service. Order was delivered the next day which we didn’t expect. So grateful as we were able to get our Hik Vision NVR (cctv) online over wi-fi quickly and effortlessly with the Hik vision... See more
Great prices and the equipment is delivered really quickly. I've ordered a full Dahua CCTV system in the past which was really good, so when I moved house I went straight back to CCTV Store to order a... See more
I ordered a CCTV recorder from here and experienced nothing but great customer service. Initially I needed some help as I didn't know if it was compatible with an old camera I have. The support team... See more
Company details
Written by the company
The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!
Contact info
United Kingdom
- 0333 3399 549
- hello@thecctvstore.co.uk
- thecctvstore.co.uk
4.6
Excellent
247 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely helpfull and knowledgeable
Extremely helpfull and knowledgeable. Was looking into setting up a cctv system so I thought I would give them a call to discuss. My call was answered quickly by a friendly, very helpfull and professional member of staff who guided me through exactly what I required, including which tool I needed to get the job done. I wouldn’t hesitate to recommend.
December 9, 2024
Unprompted review
Great service
December 9, 2024
Great service
Needed 2 remote space key fobs for my Ajax house alarm so to enable easier and quicker setting of my system. Placed the order online and items arrived 2 days later. Brilliant service and will definitely use again. Highly recommended!
December 1, 2024
Excellent service throughout
Excellent service throughout - help on choosing the right equipment and specifying all the finer details, very prompt / good delivery, competitively priced and very good post sales support on configuring my new cameras.
November 21, 2024
Good price and service on Web site…
Good price and service on Web site deliver was fine
November 18, 2024
CCTV camera replacement
Customer support was fantastic responding to my email enquiry within an hour.
Huzi supported me with my enquiry, recommended what I needed, good dispatched and delivered within 24 hors
November 15, 2024
The item was delivered in a few days…
The item was delivered in a few days and I can’t complain. DPD didn’t do to well and communications for delivery were non existent. But other than that a great experience
November 11, 2024
Great service and support
Friendly, great advice, helped me understand what new DVR I would need as my old one had been discontinued. Equipment arrived within 24 hrs and when I had questions for software install team quickly raised question with their technical support to help me. So great service would strongly recommend using this company
November 2, 2024
Rapid response.
My system went down on Friday around lunchtime - did some fault finding and identified that the recorder had packed in. The company who provide support were unable to attend until the following week. I went to CCTV online and bought a replacement which indicated a 3-5 day delivery by standard post. As it turns out the recorder was put in the post on Friday and delivered by Royal Mail by lunchtime on Saturday- system up and running on Saturday afternoon. Result!
October 18, 2024
Reply from The CCTV Store
Hi G Wilson,
Thanks for leaving us a great review. Glad we could help. Have a great day.
Thanks!!
Exceptional After Sales Support
Delivery on time (well packaged) and keen price, but what sets this company above all others is their after sales service. It was exceptional.
October 14, 2024
Unprompted review
Reply from The CCTV Store
Hi Steve,
Thanks for leaving us a great review. Glad you liked our service. Thanks for the words of appreciation.
Have a great day.
Thanks!
Quick delivery and product worked great
October 4, 2024
Reply from The CCTV Store
Hi Shane,
Thanks for leaving us a 5-Star review. Glad you liked our service.
Have a great day.
Thanks!
DVR purchase
Delivery great . Packaged great. On time Delivery great. Set up went great but Cameras offline
October 3, 2024
Reply from The CCTV Store
Hi Martin,
Thanks for leaving us a good review.
If you're having issues and need technical support, don't worry, we have a very capable Technical Support Team at hand and can help resolve the issues you're having.
Please get in touch with details via email, call or WhatsApp and we'll take it from there.
Have a great day.
Thanks!
Reply from The CCTV Store
Hi Irfan,
Thanks for leaving us a great review.
Glad you liked the service you received.
Have a great day.
Thanks!
Reply from The CCTV Store
Hi Peter,
Thanks for leaving us a 5 Star review. Glad you liked our service.
Have a great day,
Thanks!
Web site spot on items all in stock…
Web site spot on items all in stock fast delivery
September 26, 2024
Reply from The CCTV Store
Hi Mr Parker,
Thanks for leaving us a great review. We appreciate your feedback and glad you liked the service you received.
Have a great day,
Thanks!
Reply from The CCTV Store
Hi Ben,
Thanks for leaving us a great star review. Glad you liked our service and appreciate the recommendation.
Have a great day.
Thanks!
Reply from The CCTV Store
Hi Stephen,
Thanks for leaving us a 5 star review. Glad we could help. Have a great day.
Thanks!
Very help company and get back to you…
Very help company and get back to you quickly.
September 19, 2024
Reply from The CCTV Store
Hi Mr Colairo,
Thanks for leaving us a 5 star review. Glad you liked our service. Have a great day.
Thanks!
super help full advice
I phoned for an advice for Uniview, The person I spoke was extremely helpful. I ordered and it was delivered next day via DPD.
September 11, 2024
Reply from The CCTV Store
Hi SR,
Thanks for leaving us a fantastic review. Glad you liked the service you received.
Have a great day.
Thanks!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.