The Children's Shoe Company Reviews 650

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the products, often highlighting the excellent selection available. Many people appreciate the efficient and swift delivery service, with items arriving promptly and well-packaged. The overall service is frequently described as excellent, making the company a top choice for many consumers. However, some people mentioned that the final cost of their purchase became very expensive due to additional charges like exchange rates, delivery fees, and customs, especially for international orders.

What people talk about most

Product

Customers consistently express satisfaction with the product, highlighting the great choice and quality of... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the prompt and fast delivery... See more

Quality

People report positive experiences with quality, consistently praising the excellent quality of the shoes and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lady in the shop , over the phone, because i wasn’t totally sure of the sizing of the sandals. She was so knowledgeable and really helpful, i ordered a uk6 which turned out to be just rig... See more

Rated 5 out of 5 stars

I ordered school shoes for my daughter to be delivered to Ireland… excellent service and very efficient! Thank you! Shoes worked out very expensive with exchange rate, delivery charge and customs... See more

Rated 5 out of 5 stars

My go to for children’s shoes now. Such a great selection of comfortable and supportive shoes. My boy has sensory issues with shoes and this was the best experience I have ever had with him in a shoe... See more

Rated 5 out of 5 stars

Delivery prompt and all as expected. The shoes are perfect - exactly what I wanted but couldn't find anywhere else, a really good price in the sale, and my son says they are the comfiest shoes ever!


Company details

  1. Shoe Store
  2. Children's Clothing Store

Written by the company

At The Children’s Shoe Company, we want shopping for children’s shoes to be a hassle-free and enjoyable experience for both parents and children. We will always provide great customer service and lots of choice. We stock shoes from tiny to large from leading European shoe manufacturers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

650 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great shoes and service

Great shoes, easy to use website, dispatched quickly. Shame we're not closer as would love to be able to pop in, in person. Feels good to support a small business

May 21, 2026
Rated 5 out of 5 stars

Delivery prompt and all as expected

Delivery prompt and all as expected. The shoes are perfect - exactly what I wanted but couldn't find anywhere else, a really good price in the sale, and my son says they are the comfiest shoes ever!

May 8, 2026
Rated 5 out of 5 stars

Good Value

Very Easy to order from the website, and it was good value for money. Other shops and websites were more expensive. Delivery was very fast, and packed very well.

December 19, 2025
Rated 5 out of 5 stars

Brilliant purchase & speedy delivery

Brilliant purchase & speedy delivery. Would buy from them again

December 8, 2025
The Children's Shoe Company logo

Reply from The Children's Shoe Company

Thank you for your support it means alot, if buying from us again make sure you have signed upto our loyalty scheme.

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