The Children's Shoe Company Reviews 

650
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality and comfort of the products. Customers consistently highlight the swift and efficient delivery service, noting that items arrived quickly and were well-packaged. Many people appreciate the great selection of shoes available and the ease of ordering through the website. However, some customers mentioned that the overall cost of shoes became very expensive due to exchange rates, delivery charges, and customs fees.

What people talk about most

Product

People report positive experiences with the product, consistently praising the great choice and quality of... See more

Delivery service

Consumers are highly satisfied with the delivery service, frequently praising its speed and efficiency, with... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of the shoes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lady in the shop , over the phone, because i wasn’t totally sure of the sizing of the sandals. She was so knowledgeable and really helpful, i ordered a uk6 which turned out to be just rig... See more

Rated 5 out of 5 stars

I ordered school shoes for my daughter to be delivered to Ireland… excellent service and very efficient! Thank you! Shoes worked out very expensive with exchange rate, delivery charge and customs... See more

Rated 5 out of 5 stars

My go to for children’s shoes now. Such a great selection of comfortable and supportive shoes. My boy has sensory issues with shoes and this was the best experience I have ever had with him in a shoe... See more

Rated 5 out of 5 stars

Great shoes and excellent customer service! It is always straightforward to place orders and carry exchanges or returns. The Children's Shoe Company is my first choice for my child's shoes.


Company details

  1. Shoe Store
  2. Children's Clothing Store

Written by the company

At The Children’s Shoe Company, we want shopping for children’s shoes to be a hassle-free and enjoyable experience for both parents and children. We will always provide great customer service and lots of choice. We stock shoes from tiny to large from leading European shoe manufacturers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

650 reviews

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Asks customers to review

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How this company uses Trustpilot

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4.9

All reviews

(650)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been looking for good shoes for…

I have been looking for good shoes for my son and in UK it's really difficult to find quality toddler shoes.
Many thanks for the quality shoes you do propose on your site

April 14, 2025
The Children's Shoe Company logo

Reply from The Children's Shoe Company

Our aim is to sell good quality toddler shoes, it is so important that those little feet are protected and properly supported as they develop, I am really pleased that you found us.

Rated 5 out of 5 stars

Great service

Arrived quickly and beautifully packaged!

March 17, 2025
The Children's Shoe Company logo

Reply from The Children's Shoe Company

I am so happy that you loved our packaging, we think it is lovely to receive a beautifully wrapped parcel, it is another way of showing we care about what we do.

Rated 5 out of 5 stars

Amazing Customer Service

I recently purchased a pair of toddler shoes from The Children Shoe Company and the service I received was incredible. I can’t recommend them enough. The delivery was reply quick too. The shoes I ordered were slightly too big for my son, so I called the shop and Amanda was so helpful and talked me through what to look for when measuring my sons feet and Amanda arranged for the smaller size to be sent out to me. I will definitely be ordering from this company again, it’s so refreshing and quite rare these days to deal with a company that genuinely wants to help their customers and has great knowledge on children’s shoe sizing. Excellent service.

March 19, 2025
Unprompted review
The Children's Shoe Company logo

Reply from The Children's Shoe Company

Thank you so much for leaving such a lovely review, as a small independent company we pride ourselves on our Customer Service.

Rated 5 out of 5 stars

Fab service! Will buy from again!

I ordered the wrong size shoes for my granddaughter … replaced with no charge for postage! Wonderfully beautiful shoes received … fab service. Will definately use again.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Good shopping experience

I had to buy new Froddo barefoot school shoes for my children so I searched the web. Checked multiple shops but they didn’t have one or both required sizes or models of shoes I was looking for. Happy I found them and bought from the children’s shoe company. Ordering was straight forward and delivery rather prompt! Will use again in the future! Thank you.

November 18, 2024

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