The Children's Shoe Company Reviews 

650
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality and comfort of the products. Customers consistently highlight the swift and efficient delivery service, noting that items arrived quickly and were well-packaged. Many people appreciate the great selection of shoes available and the ease of ordering through the website. However, some customers mentioned that the overall cost of shoes became very expensive due to exchange rates, delivery charges, and customs fees.

What people talk about most

Product

People report positive experiences with the product, consistently praising the great choice and quality of... See more

Delivery service

Consumers are highly satisfied with the delivery service, frequently praising its speed and efficiency, with... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent quality of the shoes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lady in the shop , over the phone, because i wasn’t totally sure of the sizing of the sandals. She was so knowledgeable and really helpful, i ordered a uk6 which turned out to be just rig... See more

Rated 5 out of 5 stars

I ordered school shoes for my daughter to be delivered to Ireland… excellent service and very efficient! Thank you! Shoes worked out very expensive with exchange rate, delivery charge and customs... See more

Rated 5 out of 5 stars

My go to for children’s shoes now. Such a great selection of comfortable and supportive shoes. My boy has sensory issues with shoes and this was the best experience I have ever had with him in a shoe... See more

Rated 5 out of 5 stars

Great shoes and excellent customer service! It is always straightforward to place orders and carry exchanges or returns. The Children's Shoe Company is my first choice for my child's shoes.


Company details

  1. Shoe Store
  2. Children's Clothing Store

Written by the company

At The Children’s Shoe Company, we want shopping for children’s shoes to be a hassle-free and enjoyable experience for both parents and children. We will always provide great customer service and lots of choice. We stock shoes from tiny to large from leading European shoe manufacturers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

650 reviews

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4.9

All reviews

(650)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality shoes and fast delivery

Great quality shoes and fast delivery. This is my go-to site for childrens shoes.

October 10, 2024
The Children's Shoe Company logo

Reply from The Children's Shoe Company

Thank you - that is great to hear as a small independent company

Rated 5 out of 5 stars

Great

Shoes were sent quickly and were just as described. They were packaged very nicely.

September 27, 2024
Rated 5 out of 5 stars

Ordered online great service

Ordered online easy payment and tracking system parcel arrived the following day care taken with the packaging was just a nice touch that after taking the paper off they had also wrapped the box in tissue and sealed with care I would definitely reorder again many thanks great service with care

September 26, 2024
Rated 5 out of 5 stars

Very responsive

Very responsive. Whenever I called, I reached someone who was patient and knowledgeable. A very pleasant experience.

August 30, 2024
Rated 5 out of 5 stars

Pleasant communication

Quick delivery. Pleasant communication.
Unfortunately, the shoes I got for my granddaughter to try were not nearly broad enough so I am also very gratfeul to be able to return easily.

September 2, 2024
Rated 5 out of 5 stars

Fast and efficient

Fast, efficient service. Good telephone advice. Online ordering easy. Ordered 2 sizes of same trainer ( just to be sure of sizing) and yet to return not needed pair; however, the advice on sizing was correct - ( so more trust from myself would have saved me a task)!

August 27, 2024

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