I spoke to a lady in the shop , over the phone, because i wasn’t totally sure of the sizing of the sandals. She was so knowledgeable and really helpful, i ordered a uk6 which turned out to be just rig... See more
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At The Children’s Shoe Company, we want shopping for children’s shoes to be a hassle-free and enjoyable experience for both parents and children. We will always provide great customer service and lots of choice. We stock shoes from tiny to large from leading European shoe manufacturers.
Contact info
14 Oxford Road, SL7 2NL, Marlow, United Kingdom
- 01628 290212
- info@thechildrensshoecompany.co.uk
- thechildrensshoecompany.co.uk
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Fast and efficient
Fast, efficient service. Good telephone advice. Online ordering easy. Ordered 2 sizes of same trainer ( just to be sure of sizing) and yet to return not needed pair; however, the advice on sizing was correct - ( so more trust from myself would have saved me a task)!
Great quality shoes received on time
Great quality shoes received on time, carefully wrapped.
Excellent product
Excellent product, soft leather in and out, great design, best school shoes ever.
Arrived quickly
Arrived quickly. Packaged well. Thought the care instructions was a thoughtful touch.
Fast delivery and excellent products!
We haven’t received our parcel yet.
Bellamy Boots
The boots arrived very quickly and are exactly as pictured. The online ordering process was very easy and I got lots of updates about my shipment. The Children’s Shoe Company has fantastic customer service. Very pleased with Bellamy sandals and shoes. Excellent quality. Please continue to stock them!
Primigi school shoes
I bought for my daughter a pair of shoes from primigi, very comfortable and light, she’s so happy. I always bought Primigi shoes as are very good quality, especially for children
Excellent experience
Needed these sandals urgently for…
Needed these sandals urgently for holidays in two days time. Rang them to check they did have them in stock and they assured me they would despatch them immediately by express delivery. Placed the order and within an hour received an email to say they had been sent. Received the following day with no problems at all.
Excellent customer service, lovely shoes and at a great price. Thank you
Excellent and personal service…
The service and advice given was superb when helping with my particular requirements. Efficient fast delivery, excellent quality footwear they couldn’t have been more helpful.

Reply from The Children's Shoe Company
Delivery was later
Delivery was later, and not as stated on the website. the sneakers are excellent.
Good choice at good prices and…
Good choice at good prices and brilliant service.
Thank you
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