The Children's Shoe Company Reviews 

652
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and comfort of the shoes, often highlighting a great selection available for various needs. People frequently commend the swift and efficient delivery service, with many receiving their orders quickly and on time. Reviewers also appreciate the careful and beautiful packaging of their items, often noting gift-wrapping options. The ordering process is often described as easy, with customers finding the website user-friendly and efficient. Overall, consumers express high satisfaction, often recommending the company for its excellent products and service.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the great choice and quality of... See more

Delivery service

Customers had positive experiences with delivery service, consistently praising the prompt and speedy... See more

Quality

Consumers find quality to be positive, with many reviewers describing the shoes as perfect, fantastic, and of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to a lady in the shop , over the phone, because i wasn’t totally sure of the sizing of the sandals. She was so knowledgeable and really helpful, i ordered a uk6 which turned out to be just rig... See more

Rated 5 out of 5 stars

I ordered school shoes for my daughter to be delivered to Ireland… excellent service and very efficient! Thank you! Shoes worked out very expensive with exchange rate, delivery charge and customs... See more

Rated 5 out of 5 stars

My go to for children’s shoes now. Such a great selection of comfortable and supportive shoes. My boy has sensory issues with shoes and this was the best experience I have ever had with him in a shoe... See more

Rated 5 out of 5 stars

Great shoes and excellent customer service! It is always straightforward to place orders and carry exchanges or returns. The Children's Shoe Company is my first choice for my child's shoes.


Company details

  1. Shoe Store
  2. Children's Clothing Store

Written by the company

At The Children’s Shoe Company, we want shopping for children’s shoes to be a hassle-free and enjoyable experience for both parents and children. We will always provide great customer service and lots of choice. We stock shoes from tiny to large from leading European shoe manufacturers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

652 reviews

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4.9

All reviews

(652)

50 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow! Brilliant experience

Wow! This is the best online shopping experience I have ever had! So easy, great prices and super friendly and helpful staff. I had to return one pair out of 3 for the size down. Return label was provided and very quick refund issued. I will absolutely be shopping here again. Thank you so much! My boys look great in their new summer sandals :)

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

The order was dispatched very promptly

The order was dispatched very promptly. It is a birthday present for my granddaughter. I was very pleased with the quality and style. I have a few more days to wait before the gift can be given. I know she will like them and hope that they fit.

May 2, 2024
Rated 5 out of 5 stars

Highly impressed & very grateful!

We were incredibly impressed with how efficient all staff were responding immediately to our complaint. Sadly our daughters school shoes had started to erode from within after only 5 months of wear? The poor girl returned to school at the start of this term to discover GREAT discomfort. We immediately shared this with the shop owner and she instantly responded. Inviting us to return with shoes, refit & exchange for no extra cost. We were so impressed with how we were treated, that I was keen to leave a review and will not hesitate to return for more school shoes in the future! Thank You so much :-)

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Boys boots

Very fast delivery on new winter boots for my sons. Look and fit well.

November 20, 2023
The Children's Shoe Company logo

Reply from The Children's Shoe Company

Thank you for leaving us a lovely review, I am glad the boots worked out for you all.

Rated 5 out of 5 stars

Excellent expertise

Sadly our local independent children’s shoe shop shut down before the summer so we decided to make the hour & 20min journey to try the Children’s Shoe Company for my eldest’s school shoes & my youngest’s first ever pair of shoes.

Thankfully the journey was worth it. My eldest has to have orthotics & so fitting do needs someone with experience which we found. The shop also catered for her needs with good structured shoes.

We have since revisited for a sizing check & to buy the biggest some winter boots. We saw a
Different member of staff this time but it was clear they too were equally qualified & spent time trying different types of boot to ensure a good fit with the orthotics

The shop offers lots of excellent brand which promote good foot health for growing feet. There is also a nice range dance shoes/uniforms, clothing & accessories.

Set in the lovely town of Marlow, we now look forward to our trips to see the team & make a day out of it.

October 19, 2023
Unprompted review

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