I spoke to a lady in the shop , over the phone, because i wasn’t totally sure of the sizing of the sandals. She was so knowledgeable and really helpful, i ordered a uk6 which turned out to be just rig... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered school shoes for my daughter to be delivered to Ireland… excellent service and very efficient! Thank you! Shoes worked out very expensive with exchange rate, delivery charge and customs... See more
My go to for children’s shoes now. Such a great selection of comfortable and supportive shoes. My boy has sensory issues with shoes and this was the best experience I have ever had with him in a shoe... See more
Great shoes and excellent customer service! It is always straightforward to place orders and carry exchanges or returns. The Children's Shoe Company is my first choice for my child's shoes.
Company details
Written by the company
At The Children’s Shoe Company, we want shopping for children’s shoes to be a hassle-free and enjoyable experience for both parents and children. We will always provide great customer service and lots of choice. We stock shoes from tiny to large from leading European shoe manufacturers.
Contact info
14 Oxford Road, SL7 2NL, Marlow, United Kingdom
- 01628 290212
- info@thechildrensshoecompany.co.uk
- thechildrensshoecompany.co.uk
4.9
Excellent
650 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amassing service
Ordered boys school shoes on line and they arrived in two days. I knew the exact size that we purchased in August but my Grandson need a new pair for January. Amasing service
November 20, 2025
Reply from The Children's Shoe Company
Thank you for taking the time to leave a review it is greatly appreciated, especially when small independent retailers are struggling.
Brilliant shop!
Lovely shoes, packed beautifully. Decent dispatch times. I’ll definitely be back again.
November 10, 2025
Great item as described
October 15, 2025
Special lovely boots
Really lovely little boots for my granddaughter's 3rd birthday. They are different and special and I am sure that both she and her parents will love them!
Arrived quickly, very pleased
October 15, 2025
Excellent customer service and great…
Excellent customer service and great shoes! My daughter is so happy! Thanks!
September 29, 2025
Amazing experience and very client…
Amazing experience and very client oriented company.
September 22, 2025
Fantastic service
Fantastic service, always so helpful and efficient. Shoes arrived next day. Thank you
August 27, 2025
Simply the best online shoe sho
Great shoes and excellent customer service! It is always straightforward to place orders and carry exchanges or returns. The Children's Shoe Company is my first choice for my child's shoes.
September 1, 2025
The shoes are fantastic and the package…
The shoes are fantastic and the package arrived perfect and on time.
September 1, 2025
My go to for children’s shoes now!
My go to for children’s shoes now. Such a great selection of comfortable and supportive shoes. My boy has sensory issues with shoes and this was the best experience I have ever had with him in a shoe shop. He was happy with each pair he tried, service was exceptional and so quick.
August 28, 2025
I ordered school shoes for my daughter…
I ordered school shoes for my daughter to be delivered to Ireland… excellent service and very efficient! Thank you!
Shoes worked out very expensive with exchange rate, delivery charge and customs charges but that was not the shop’s fault and service was super..
August 27, 2025
Easy to find and order Petasil shoes
Easy to find the right size and order. Delivered promptly. Thank you very much!
August 28, 2025
Ups and downs
Nice people and great selection of shoes but slightly lacking in customer service. Wouldn’t use them again.
August 13, 2025
Beautiful well fitting shoes
The shoes were delivered quickly and were of excellent quality and a good fit for my 15 month old grandaughter. She is able to walk and run in them without problem - and didn’t want to take them off
August 26, 2025
A great range to choose from and quick…
A great range to choose from and quick shipping
August 22, 2025
Arrived quickly no problem at all.
August 14, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.