The Chopping Block Shop Reviews 

29
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I've just received my Christmas present to myself: a bespoke Black American Walnut chopping block. It's truly beautiful. Dan Randell-Sly was extremely patient while I changed my mind several times abo... See more

Rated 5 out of 5 stars

Dan's advice when I called him and the time he took discussing what we were looking for made choosing his company the easiest of decisions. Our "custom sized" maple chopping block, beautifully ma... See more

Rated 1 out of 5 stars

Bought their "non slip foot kit" for a board I made myself. Feet look nothing like the picture, they're tatty and dirty as if they've been sitting in a junk drawer for a year and they were £11! For 4... See more

Rated 5 out of 5 stars

Big thanks to Dan ( & Helen) for producing a fantastic quality product. After contacting Dan first we went for the end block walnut board - Not cheap but you can tell it will last years and years. I... See more

Company details

  1. Home & Garden

Information provided by various external sources

Designers and makers of kitchen chopping boards and butchers blocks, also offering a complete bespoke service.


Contact info

3.6

Average

TrustScore 3.5 out of 5

29 reviews

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3.6

All reviews

(29)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible quality. Nightmare customer service.

Terrible quality. Avoid these products. Had splintered wood on the cutting board. Unsafe to use. E-mailed and explained the issue, and Dan said I can't return as it "could be fixed with some sanding and resurfacing" (that I should do myself) Wish I could post pictures on this review. Zero/1000

Update: The owner flagged this review.
"Trust Support: We're just following up about your review of thechoppingblockshop.co.uk, which was flagged for containing defamatory content.
The decision
Good news — we've assessed the content flagged by the business, and determined that it's not defamatory."

Disgusting attitude towards customers. Reporting to Trading standards.

April 15, 2026
Unprompted review
The Chopping Block Shop logo

Reply from The Chopping Block Shop

A rather unfair review as we offered you a solution which you completely ignored, you wouldn’t listen or take in anything we said to you. We did offer to refund the item if you sent it back to us which you declined to mention on here.
We aim to offer solutions to any and all issues that may arise, whether they are our making or not. Just because it wasn’t exactly what you wanted to hear it’s a bit unfair to leave this review.
May we add that your quote "could be fixed with some sanding and resurfacing" is untrue and we did not say that. That is your words not ours.
We said ‘ A light 5 second wipe with fine sandpaper’
I don’t mind negative reviews as they help make things better, but please at least make them correct and don’t make things up.

Rated 5 out of 5 stars

A true artisan

Picked up my bespoke end grain chopping board from Dan today! What a true artisan Dan is - the board is beautifully crafted and looks amazing. I will be back for more.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Purchased the honey and lemon chopping board oil and it is a very good product. Very happy with my purchase and would buy again. Quick delivery that is a very reasonable price. Thanks to Dan for help with admin issue, fast response. Overall thumbs up!

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

Bought their "non slip foot kit" for a…

Bought their "non slip foot kit" for a board I made myself. Feet look nothing like the picture, they're tatty and dirty as if they've been sitting in a junk drawer for a year and they were £11! For 4 screws with some cheap stinking rubber poorly attached to them! The board is a gift for someone so I thought I'd spend a little extra to make sure they're high quality and judged from this pricey website that they would be good. High prices and low quality goods from my experience, I'll be shopping somewhere else to replace this poor excuse of a product.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Very satisfied customer

Ordered a large chopping board with engraving from Dan and Helen. Superb quality and the engraving is exactly what we wanted. Definitely built to last. Well worth the money. If cared for and looked after it will last a lifetime, It almost seems a crime to chop on it. Thank you Helen and Dan

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent quality and service

I have ordered 2 of these extra large boards as gifts. They are amazing quality and the craftsmanship is excellent. Communication was responsive and friendly as one was a bespoke size. Solid item beautiful and functional. Love them. Thanks

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Very good quality chopping board, I ordered with short notice but they turned it round in time for the birthday.
Great service and product!

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

We are over the moon with the service and the chopping board supplied by Dan and Helen. Excellent customer service kept you informed all the way through the process couldn’t be happier.

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible service etc

Arrived damaged. Badly packaged! Had to wait until 11th January for a new one despite it being a Christmas present for someone.
The new one is not the best, it needs to be re sanded as it is very rough on the back,which is the chopping side.
Initially Dan said he would have the old one picked up but later changed his mind. I had to repackage it and take it myself to the post office despite it being heavy .
I initially owed him £10 for the engraving which he then demanded before he would send the new board!
Dans attitude was terrible and having now seen the new board I wish I’d got my money back.
Absolutely terrible experience. Having paid £145 I would have expected better!

January 10, 2023
Unprompted review
The Chopping Block Shop logo

Reply from The Chopping Block Shop

I have never dealt with such a difficult and unreasonable person. Difficult from the off. Rude to my wife. Changed mind several times.
Carriers dented the parcel, nothing new there - these things happen. We couldn't make and ship another one as it was days before Xmas. We are human, not robots, we close over xmas and new year.
By letting you drop to a post office it's totally at your convenience, a carrier pick up means having to be in all day - this is not ideal.
You had £10 off for no engraving, then you added it back on. You pay for the goods you request. Had you not been so rudely difficult I might have reconsidered this.
You were offered a refund after seeing the new board (which funnily enough was checked countless times and wrapped to survive a nuclear blast) and declined.
Correct it was a terrible experience, certainly for us. I would not want to deal with you again.

Rated 5 out of 5 stars

Excellent quality board, beautifully made and solid!

We were looking for a solid (1 single piece) chopping board in a non-standard width of ~33-35 cm - which it turns out can be difficult to source! Dan was very helpful and was able to source a solid piece of iroko that would yield a board of that width. The finished board shipped quickly and arrived on time without any mishaps; it is beautifully finished, has already been put to work during a weekend's worth of heavy-duty cooking, and as a bonus looks stunning on our kitchen island. (The little rubber feet, which I requested as part of the order, are GREAT and I'm so glad we asked for them.) I would not hesitate to recommend the Chopping block shop to anyone looking for a high-quality board that looks great and will last a long time. Thank you, Dan!

May 15, 2022
Unprompted review
Rated 5 out of 5 stars

The Best Christmas Present Ever

I've just received my Christmas present to myself: a bespoke Black American Walnut chopping block. It's truly beautiful. Dan Randell-Sly was extremely patient while I changed my mind several times about the inscription before he chopped my board. He also gave me invaluable advice on how to care for my board. Thank you. I shall treasure it always.

December 20, 2021
Unprompted review
Rated 3 out of 5 stars

Its stunning, but...

I ordered the end grain walnut chopping block. Firstly, it is a piece of art. Stunning. The worst part, it arrived with a dent on one of the edges. Not a huge dent but it certainly catches the eye. This was most likely caused by the courier, but I contacted Dan to show him the damage. There wasn't really a solution offered, so I have to keep it as it is unless I can repair it myself. Now, it's not really the end of the world but when you spend £170 on a chopping board, you don't want it to be damaged and every time I look at the board all I see is the dent. It obviously affects me because I have had it for 2 weeks now and it is still in the box it came in!
I did't want this to be a negative review, because the quality of the piece, minus dent, is top notch.

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Top Quality Product - Absolutely Gorgeous

Big thanks to Dan ( & Helen) for producing a fantastic quality product. After contacting Dan first we went for the end block walnut board - Not cheap but you can tell it will last years and years. Its stunning and we loved the bespoke nature of the board - from juice gutter on the reverse side to the chopping block logo layered into the main face. It really is a work of art!

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful Board

I ordered the black bear size board as a present for a friend. After ordering it came to my knowledge that xmas orders had now closed. I emailed Dan and got a phone call back that evening. He was lovely, helped me in finding a solution and in the end offered me a larger board for the same price. To ensure we were able to get my mate the xmas/housewarming gift he deserved. After a long ole year like 2020, acts of kindness and generosity like that are truly so so welcome. So thank you Dan for the beautiful board.

December 11, 2020
Unprompted review
Rated 5 out of 5 stars

Beautifully made boards.

Dan's advice when I called him and the time he took discussing what we were looking for made choosing his company the easiest of decisions.

Our "custom sized" maple chopping block, beautifully made for us by Dan, arrived and now sits on our kitchen island. The sapele board also arrived the same day and sits on our dining table.

Both of the boards are superb and we could not be more delighted with them; thank you.

August 27, 2020
Unprompted review
Rated 5 out of 5 stars

Lovely chopping board conditioner!

Ordered a tin of wooden chopping board conditioner with orange scent.
The delivery came faster than expected and a good sized tin. Didn’t need too much for my round block. It’s lovely stuff and has really well conditioned my board. Orange scent could be stronger I think but that’s my personal taste as I like the smell of orange!!
Thanks so much, glad to support a personal business.

May 14, 2020
Unprompted review
Rated 5 out of 5 stars

A Unique and Beautiful Piece

I ordered a bespoke chopping board as a gift which I also had engraved with the “Chopping Block Shop” logo. The board is absolutely beautiful and truly unique, the quality of the craftsmanship is outstanding, and both the service and the delivery were excellent. I am delighted with my purchase and I am already recommending this gem of a company to family and friends!

September 11, 2019
Unprompted review

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