The Cleeve Bookshop Reviews

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4.9

Book Store

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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this wonderful independent bookshop. Customers frequently praise the remarkably fast delivery service and secure packaging, ensuring that all books consistently arrive in pristine condition. People also deeply appreciate the outstanding communication and the incredibly helpful support provided by the team throughout the entire purchasing process. Many enthusiastic buyers love mentioning the fantastic selection of signed first editions and special titles available on the easy-to-use website. Loyal shoppers consistently express immense satisfaction with the remarkably smooth ordering experience, proactive customer care, and speedy dispatch times. Visitors often note that dealing with knowledgeable real people makes every transaction an absolute pleasure from start to finish.

What people talk about most

Product

Consumers express great satisfaction with the product offerings, highlighting the excellent selection of... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt shipping and... See more

Service

Customers report extremely positive experiences with the service, praising it as brilliant, fast, and... See more

Order

Users describe satisfaction with the ordering process, highlighting that items are very easy to order on the... See more

Staff

Reviewers highlight positive aspects of staff, describing them as friendly, efficient, and always very... See more

Reviews shaping this summary

It's great to deal with real people who enjoy the world of physical books. It's a welcome respite from the faceless behemoths and their invasive algorithms. And the books arrive promptly, well pac... See more

Company replied

I love the Cleeve Bookshop. Love the email service for upcoming new books and signed or special editions and often preorder. I always purchase online and it feels right to support independent book... See more

Company replied

Company details

Book Store

Written by the company

We are an independent bookshop, situated in Bishop's Cleeve, just outside Cheltenham. Specialising in Signed First Editions for all the latest publications.

Contact info

2 Mill Parade, Church Road, GL52 8RL, Bishop's Cleeve, United Kingdom
thecleevebookshop.co.uk

4.9

Excellent

90 reviews

5-star

4-star

3-star

2-star

1-star

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4.9

Excellent service, Will was particulary helpful and very personable. Great experience

February 27, 2026

Reply from The Cleeve Bookshop

Apr 10, 2026

Thanks Ingrid!

Mar 4, 2026

THE SERVICE WAS VERY GOOD.

THE SERVICE WAS VERY GOOD.
I WOULD HAVE GIVEN IT 5 STARS BUT THE BOOK EDGES WERE SCUFFED. MAYBE THAT WAS DUE TO ROYAL MAIL DELIVERY.

February 25, 2026

Reply from The Cleeve Bookshop

Apr 10, 2026

Hi Mark, any time you are not happy with the books condition, just give me a shout, I will always replace them where I can.

Mar 4, 2026

LJ Ross Latest Instalment (24)

A lovely pristine book, very well packaged and received exactly on time. A pleasant addition to my wife’s collection. Many thanks

February 25, 2026

Reply from The Cleeve Bookshop

Apr 10, 2026

Thanks very much KC!

Mar 3, 2026

Prompt service

Prompt service - book despatched on time as advertised.

February 24, 2026

Reply from The Cleeve Bookshop

Apr 10, 2026

Thank you Janet!

Mar 3, 2026

Outstanding Customer Service.

Cleeve Bookshop provides outstanding customer service. Will is always extremely helpful and if a particular title is out of stock he works hard to track a copy down. He has a proactive approach and is quick to message regarding orders that look out of place, such as multiple copies of one title. Would highly recommend.

February 24, 2026

Reply from The Cleeve Bookshop

Apr 10, 2026

The usual great service from Cleeve bookshop. Quick delivery and books are always well packed.

February 22, 2026

Reply from The Cleeve Bookshop

Mar 3, 2026

Thanks very much, Susan!

Mar 1, 2026

Well done

Clear listing.Easy website. Well packaged. Quick delivery.

February 22, 2026

Reply from The Cleeve Bookshop

Mar 3, 2026

Thanks very much, Robert!

Feb 10, 2026

Just excellent

Brilliant. Again and again. At every order. And there have been many and there are more to come :)

January 27, 2026

Reply from The Cleeve Bookshop

Feb 11, 2026

Thanks very much Volker! And for all your orders, it's very kind indeed!

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