It's great to deal with real people who enjoy the world of physical books. It's a welcome respite from the faceless behemoths and their invasive algorithms. And the books arrive promptly, well pac... See more
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We are an independent bookshop, situated in Bishop's Cleeve, just outside Cheltenham. Specialising in Signed First Editions for all the latest publications.
2 Mill Parade, Church Road, GL52 8RL, Bishop's Cleeve, United Kingdom
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I have been buying my books online from this independent bookshop for over a year .Sometimes buying in advance of publication. Books are always sent out on time and packaged well so that they arrive safely.
I found no problems with ordering online to receiving my books.
Exceptional service would give 10 stars if I could.

Reply from The Cleeve Bookshop

Reply from The Cleeve Bookshop

Reply from The Cleeve Bookshop
The Cleeve Bookshop is excellent. Always get the best books (signed especially), price is great, communication is awesome (as sometimes things are pushed back by the publishers and us buyers are kept in the loop), packaging is superb (no jiffy bags here) ... so all-round A1 service!

Reply from The Cleeve Bookshop
Always a pleasure to deal with Will superb service each time

Reply from The Cleeve Bookshop
Absolutely brilliant service. Faultless, fast postage and the owner is so nice. Can't wait to use again.

Reply from The Cleeve Bookshop
Very friendly staff and quick responses! Preordered book came on the publishing day and not after as the big bookshops usually do it. Will definitely order again!

Reply from The Cleeve Bookshop
Excellent, speedy, well packaged delivery. One book I wanted was not in stock but Will the owner got hold of it for me! You can’t beat the personal service of an independent! Thank you!
Super swift despatch and delivery thank you so much ! My son was counting down the days to the last skandar release and was over the moon with his signed copy delivered immediately upon the publication date. Thanks so much highly recommend !

Reply from The Cleeve Bookshop

Reply from The Cleeve Bookshop

Reply from The Cleeve Bookshop
The Cleve Bookshop is my go-to for online book orders. They have a great selection of titles, including many signed first editions of new and forthcoming books; many of the books are offered with a saving of c. 10%; and Will, the owner, is always on hand with fast and friendly assistance.

Reply from The Cleeve Bookshop

Reply from The Cleeve Bookshop
Excellent service - my book was posted out the day I made the order and arrived well packaged and in good time.

Reply from The Cleeve Bookshop
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