The cushions I ordered were absolutely gorgeous. They were beautifully made and the customer service was second to none. Communication was friendly and helpful. I shall certainly be using this company... See more
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I recently wrote a discredited review of this company as I had several problems when placing my order. However since then it appears that in fact I had been scammed by someone trying to trick me into... See more
Amazing little business owned by such understanding, professional people. Beautiful fabric with every little detail done with perfection. Worth the wait and money as you can't buy such high class anyw... See more
Company replied
Paid almost 200 for cushion covers plus customs of €89. They never paid for registered post despite the charge of €16. Cushions were dropped outside my house and stolen. They promised to sort it and r... See more
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Company details
Written by the company
Our beautiful cushions are the haute couture of the cushion world. All our cushions are handcrafted by couture tailors in the UK.
Contact info
Bonds Lane, SG188AY, United Kingdom
- thecouturecushion@gmail.com
- thecouturecushion.com
4.2
Great
76 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Amazing! If you’re thinking of getting cushions from this brand, do it!
I am so Inlove with the cushions I received, it didn’t take long for them to arrive to me in Australia too. The material is so nice and soft. I cannot be any happier with this brand and will definitely be placing another order soon for more. My bed looks amazing! Thank you so much!!
September 24, 2021
Reply from The Couture Cushion Ltd
Hello, thank you so so much for your lovely feedback. It means the world to our small mother and daughter family business - we are so glad you love our craftsmanship and they didn't take too long to arrive in Australia! Eleanor and Katherine x x
Excellent service and excellent…
Excellent service and excellent quality! Cushions are perfect and the material and filling is 5 star. Can't wait to purchase more!
September 23, 2021
Reply from The Couture Cushion Ltd
Hello, thank you so so much for your lovely feedback. It means the world to our small mother and daughter family business - we are so glad you love our craftsmanship! Eleanor and Katherine x x
Fantastic customer service and…
Fantastic customer service and excellent quality of cushions.. Would definitely recommend to anyone..
It’s a bold 5* from me!
September 21, 2021
Unprompted review
Exceptional quality and service
This was my third order and as usual excellent service. Exceptional quality and no request is too much bother. I will never go anywhere else for cushion covers.
September 16, 2021
Great desiner
Excellent quality, really quick service. Eleanor is so helpful and great for offering advice and design ideas. Really happy.
Thank you
August 20, 2021
Top service
The help I have received from Eleanor has been 10/10, from sending out various samples for cushions I couldn’t decide between. To making a bespoke set for me in the end. I can not wait to get my cushions and to have my bedroom complete.
July 28, 2021
Beautiful cushions
Beautiful cushions and such great quality, the colours are so pretty and look classic too.
July 12, 2021
5 out of 5 stars!!
The girls were absolutely wonderful to work with to get my perfect set of cushions! They went above and beyond, finding me fabrics to match the colours I wanted. It was all so quickly made and sent out too and are of great quality! Would always recommend! Thank you!! Your cushions have transformed my room!
June 27, 2021
Excellent quality and customer service
I've bought these cushions for my new home. Eleanor was very helpful in choosing the perfect match for my sofas. The cushions are amazing quality and I would definitely recommend this company. The customer service is second to none.
June 25, 2021
We will be back for more!!!
We ordered The Luxury Greg set which was just perfect for our sofa! The quality was amazing and the craftsmanship involved is second to none. Was so lovely speaking to the design team to send them photo’s of my sofa prior to make sure it suited, I was then sent samples and went from there!
Great experience, we will be back!
June 4, 2021
Unprompted review
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