The CPAP Store Reviews 204

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often noting significant savings compared to other retailers. Many people are also very satisfied with the product selection and quality, finding exactly what they need. The ordering process is frequently described as easy and straightforward, contributing to a positive overall experience. Reviewers also highlight the exceptional delivery service, with many receiving their orders quickly and in perfect condition. The customer service is also highly regarded, with people appreciating the efficient and helpful assistance provided. However, some customers were not happy with the company's policy regarding price matching or returns for products that did not fit, even if unused.

What people talk about most

Price

Consumers express satisfaction with the pricing, often finding it to be significantly lower than local... See more

Product

Reviewers mention positive feedback about product. Customers are pleased with the product price points, which... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease and speed of the ordering... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and prompt... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first order with the CPAP Store was for nasal pillows for my ResMed Airsense mask. They were literally the exact same Brevida brand I have purchased from my medical supplies retail store but at 1/2... See more

Rated 5 out of 5 stars

My recent purchase from The CPAP Store was one of the best online shopping experiences ever. Their CPAP prices are way below that of our local clinics and their telephone assistance was quick and eff... See more

Rated 5 out of 5 stars

The CPAP Store has been fantastic! Debra was knowledgeable and patient in answering all my questions, making sure I found the right equipment. Excellent customer service, amazing prices (make sure y... See more

Rated 5 out of 5 stars

A little bit annoying that you need to create an account in order to view the prices; however, after creating an account I was pleased with the competitive prices. I ordered a CPAP machine and it arri... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Great prices!Fast service

I've been wanting to purchase a second unit, the prices are unbelievable, very very good value. Order was filled fast and shipped almost immediately. Very impressed and highly recommend

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

My recent purchase from The CPAP Store was one of the best online shopping experiences ever. Their CPAP prices are way below that of our local clinics and their telephone assistance was quick and efficient. My order arrived (to Northern Canada) within two days of purchase...unheard of! They even included a gift with purchase. I cannot recommend them enough!

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

So easy to order from and quick delivery. They helped out with a few issues we had and everything showed up completely correct!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

I live in BC and having to buy CPAP…

I live in BC and having to buy CPAP supplies can be a real hassle because up until now I only knew of stores in Ontario. I discovered this store in Vancouver last year. It is amazing. The prices are the same or lower than back east. Plus the shipping is much cheaper. They had the product out the same day and it arrived within 2 days. Very happy with the service and would highly recommend.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

on line purchasing was easy and the delivery was fast and efficient. Any queries were promptly answered.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

My first-ever purchase from The CPAP…

My first-ever purchase from The CPAP Store of a CPAP machine and mask was amazingly. Great prices
compared to stores in Vancouver! Effortless ordering and very quick 2 day delivery. I am telling my friends to pass the word to their contacts that they should switch to The CPAP Store.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Here's the facts

Here's the facts, I went to a sleep apnea clinic, they charge 1800 to 2200 bucks for the resmed 11 cpap machine, Here at the cpap store I get the same machine, with a mask, and 12 filters, I paid 1000 total after tax.

What does that say about those sleep apnea clinics? It says to me they are ripping off the system, your benefits, your insurance company if your using one, or you personally if you dont have benefits.

I can't stand seeing companies take advantage of this type of medical equipment and the people that need them. Why charge double? Why pay double?

I ordered my new machine and it showed up the very next day, im talking 20 hours later.

If you want affordability in this economy and you want great service and fast service, this is the place to go. I swear you will be happy, at least happier than paying double to some D-bag company that's ripping everyone off.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

excellent service

ordered a cpap machine late on wednesday and it was shipped on thursday after I received personal call from them ensuring I had ordered the correct machine for my needs and it was delivered by Canada post on the Monday. exceptional lvl of service - thanks guys

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

The CPAP store - Good Prices, Quick Service

This was my first time using the website. I found it easy to navigate and the prices seemed to be comparable to other sites. And I liked that it's a Canadian company, out of B.C.

My order arrived in four days and I am in the process of getting used to the new mask. The CPAP Store has been in contact by email to make sure things are good. I think I will be using this company in the future for my supplies.

December 3, 2025
Unprompted review

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