My first order with the CPAP Store was for nasal pillows for my ResMed Airsense mask. They were literally the exact same Brevida brand I have purchased from my medical supplies retail store but at 1/2... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Contact info
5433 152 St #103, V3S 5A5, Surrey, Canada
- +1 888-965-7655
- info@thecpapstore.ca
- thecpapstore.ca
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Prices are the lowest for comparable…
Prices are the lowest for comparable products and the service is excellent. Lynn was extremely helpful and patient. The entire buying experience was very positive.
The right product at the right price!
Great prices!Fast service
I've been wanting to purchase a second unit, the prices are unbelievable, very very good value. Order was filled fast and shipped almost immediately. Very impressed and highly recommend
Awesome experience
Awesome pricing, quick delivery. Excellent overall experience
My order arrived on time may have to…
My order arrived on time may have to change the cushion size from small to medium but all good great service.
Easy to use the web sight
Easy to use the web sight.
Prices are fantastic!
Quick Delivery.
Very pleased
Bonus it’s a Canadian Company!!
Everything I’ve ordered comes exactly…
Everything I’ve ordered comes exactly as promised and best possible price.
Highly recommend!
My recent purchase from The CPAP Store was one of the best online shopping experiences ever. Their CPAP prices are way below that of our local clinics and their telephone assistance was quick and efficient. My order arrived (to Northern Canada) within two days of purchase...unheard of! They even included a gift with purchase. I cannot recommend them enough!
Great experience!
So easy to order from and quick delivery. They helped out with a few issues we had and everything showed up completely correct!
The price was the best I could find and…
The price was the best I could find and the shipping was immediate
I live in BC and having to buy CPAP…
I live in BC and having to buy CPAP supplies can be a real hassle because up until now I only knew of stores in Ontario. I discovered this store in Vancouver last year. It is amazing. The prices are the same or lower than back east. Plus the shipping is much cheaper. They had the product out the same day and it arrived within 2 days. Very happy with the service and would highly recommend.
Yes a great experience
Yes a great experience. Technical support from Lynne made my choices very easy to select and complete the order.
Great service
on line purchasing was easy and the delivery was fast and efficient. Any queries were promptly answered.
My first-ever purchase from The CPAP…
My first-ever purchase from The CPAP Store of a CPAP machine and mask was amazingly. Great prices
compared to stores in Vancouver! Effortless ordering and very quick 2 day delivery. I am telling my friends to pass the word to their contacts that they should switch to The CPAP Store.
Here's the facts
Here's the facts, I went to a sleep apnea clinic, they charge 1800 to 2200 bucks for the resmed 11 cpap machine, Here at the cpap store I get the same machine, with a mask, and 12 filters, I paid 1000 total after tax.
What does that say about those sleep apnea clinics? It says to me they are ripping off the system, your benefits, your insurance company if your using one, or you personally if you dont have benefits.
I can't stand seeing companies take advantage of this type of medical equipment and the people that need them. Why charge double? Why pay double?
I ordered my new machine and it showed up the very next day, im talking 20 hours later.
If you want affordability in this economy and you want great service and fast service, this is the place to go. I swear you will be happy, at least happier than paying double to some D-bag company that's ripping everyone off.
Easy order and quote process
Easy order and quote process! Great delivery, shipping with updates and follow ups. Pricing is competitive!
excellent service
ordered a cpap machine late on wednesday and it was shipped on thursday after I received personal call from them ensuring I had ordered the correct machine for my needs and it was delivered by Canada post on the Monday. exceptional lvl of service - thanks guys
Very easy to pick the proper item to…
Very easy to pick the proper item to order. Check out went smoothly. Plus the order came in exactly one week from putting the order in from one end of the country to another. Very happy with the whole experience. Thanks!
Excellent customer service.
I chose to order from this store because it is BC based. The service is great and the delivery was fast.
I would highly recommend this store.
The CPAP store - Good Prices, Quick Service
This was my first time using the website. I found it easy to navigate and the prices seemed to be comparable to other sites. And I liked that it's a Canadian company, out of B.C.
My order arrived in four days and I am in the process of getting used to the new mask. The CPAP Store has been in contact by email to make sure things are good. I think I will be using this company in the future for my supplies.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








