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The CPAP Store Reviews 204

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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often noting significant savings compared to other retailers. Many people are also very satisfied with the product selection and quality, finding exactly what they need. The ordering process is frequently described as easy and straightforward, contributing to a positive overall experience. Reviewers also highlight the exceptional delivery service, with many receiving their orders quickly and in perfect condition. The customer service is also highly regarded, with people appreciating the efficient and helpful assistance provided. However, some customers were not happy with the company's policy regarding price matching or returns for products that did not fit, even if unused.

What people talk about most

Price

Consumers express satisfaction with the pricing, often finding it to be significantly lower than local... See more

Product

Reviewers mention positive feedback about product. Customers are pleased with the product price points, which... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease and speed of the ordering... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and prompt... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first order with the CPAP Store was for nasal pillows for my ResMed Airsense mask. They were literally the exact same Brevida brand I have purchased from my medical supplies retail store but at 1/2... See more

Rated 5 out of 5 stars

My recent purchase from The CPAP Store was one of the best online shopping experiences ever. Their CPAP prices are way below that of our local clinics and their telephone assistance was quick and eff... See more

Rated 5 out of 5 stars

The CPAP Store has been fantastic! Debra was knowledgeable and patient in answering all my questions, making sure I found the right equipment. Excellent customer service, amazing prices (make sure y... See more

Rated 5 out of 5 stars

A little bit annoying that you need to create an account in order to view the prices; however, after creating an account I was pleased with the competitive prices. I ordered a CPAP machine and it arri... See more

Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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Replied to 50% of negative reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience and machine

The representative, Lynn, was very helpful, friendly and patient. Thanks, Lynn.
Received Resmed Airsense 10, frame and accessories within 4 days of ordering.
Love the quietness in the bedroom now!
We highly recommend The CPAP store and Resmed Airsense 10.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

My first order with the CPAP Store was fantastic!

My first order with the CPAP Store was for nasal pillows for my ResMed Airsense mask. They were literally the exact same Brevida brand I have purchased from my medical supplies retail store but at 1/2 the price. I always thought these were way too expensive given what they are and it turns out that is true. I wish I had discovered the CPAP Store sooner but am glad I did now and all of y supplies orders will be placed there in the future.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

A little bit annoying that you need to create an account in order to view the prices; however, after creating an account I was pleased with the competitive prices. I ordered a CPAP machine and it arrived less than a week later (shipped from BC to Ontario). They offer a good variety of machines and accessories. The product arrived safely and in perfect condition.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Even though they are 1000's of km away…

Even though they are 1000's of km away I receive replacement parts for my Resmed machine, masks, straps and tubs at the best prices. In Ontario you need a sleep study every 5 years which is a waste of money and when my machine broke I needed a sleep study booked through my physician too! The CPAP store replaced the machine no problem. Best prices, most efficient, bar none.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

A great experience throughout

I have a perfectly functional AirSense 10 however with travel plans approaching I wanted to purchase a Resmed AirMini Travel CPAP to make travel easier. The combination of options can be daunting however, after making my selections online (an easy task), your client assistant did an excellent job ensuring I purchased exactly the combination of accessories I needed as well as clearly answering my questions regarding the machine. She made sure I received everything I needed while avoiding duplication of items that were included in one or more of the combo-packages.
On your site, your FAQ's and videos are very handy, and not least of note your pricing is very competitive.
A great experience throughout!

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

I needed a new cpap mask and checked…

I needed a new cpap mask and checked local retailers i was shocked at the prices they were asking it was over double what the Cpap store was asking for the same product
I'm retired and on a fixed income this really helped
Delivery was quick and came exactly when they said it would
Definitely will purchase all my supplies from them

November 12, 2025
Unprompted review

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