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The CPAP Store Reviews 204

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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often noting significant savings compared to other retailers. Many people are also very satisfied with the product selection and quality, finding exactly what they need. The ordering process is frequently described as easy and straightforward, contributing to a positive overall experience. Reviewers also highlight the exceptional delivery service, with many receiving their orders quickly and in perfect condition. The customer service is also highly regarded, with people appreciating the efficient and helpful assistance provided. However, some customers were not happy with the company's policy regarding price matching or returns for products that did not fit, even if unused.

What people talk about most

Price

Consumers express satisfaction with the pricing, often finding it to be significantly lower than local... See more

Product

Reviewers mention positive feedback about product. Customers are pleased with the product price points, which... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease and speed of the ordering... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and prompt... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first order with the CPAP Store was for nasal pillows for my ResMed Airsense mask. They were literally the exact same Brevida brand I have purchased from my medical supplies retail store but at 1/2... See more

Rated 5 out of 5 stars

My recent purchase from The CPAP Store was one of the best online shopping experiences ever. Their CPAP prices are way below that of our local clinics and their telephone assistance was quick and eff... See more

Rated 5 out of 5 stars

The CPAP Store has been fantastic! Debra was knowledgeable and patient in answering all my questions, making sure I found the right equipment. Excellent customer service, amazing prices (make sure y... See more

Rated 5 out of 5 stars

A little bit annoying that you need to create an account in order to view the prices; however, after creating an account I was pleased with the competitive prices. I ordered a CPAP machine and it arri... See more

Contact info

4.9

Excellent

TrustScore 5 out of 5

204 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

Easy to use web site and order process. Prices are fair, delivery service is great.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. I recently retired and no longer have coverage for CPAP equipment. I saved hundreds of dollars versus going to my long time CPAP supplier.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

I will make all future orders from this store only.

I was so relieved to find your store. I used to live in Florida, and my insurance company sent me the parts to my CPAP machine. I didn't have to buy them myself. Now I'm in Ontario and I have to buy my stuff. When I went to Amazon and entered all the numbers for my mask, I spent $100 and got the wrong one. So frustrating. Finally found the correct one on your website, and it's perfect. Thank you! I will certainly order it again.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

The quick delivery.

The quick delivery.
The product is very good quality.
What is identified on the site is what you get when delivered
It was a very good experience shopping from placing order to receiving in the mail.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

I needed some information so I left a…

I needed some information so I left a message, received a text and a few minutes later I received a well explained response from Lynn. The service is fast and perfect. I will do business with The CPAP Store from now on. Thank you.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

CPAP store August 25…

I had a minor issue with a recent purchase. The entire interaction was done by mail but the result was exactly what I needed. The interaction was helpful, productive, quick and successful.
I believe the CPAP Store is a credible and honest retailer.

August 5, 2025
Unprompted review

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