The Crafty Me Reviews 71

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Beware, Beware……Still trying to take money out of my account (made bank aware) can’t cancel subscription as they are not contactable!

Rated 4 out of 5 stars

I looked at several on line craft outlets which are appearing at the moment and decided thecraftyme was the best for me. I found it quite easy to setup my shop and any questions I had were quickly re... See more

Rated 1 out of 5 stars

Terrible service ☹️Cancelled my account last year but have just had £40 debited from my account Several tries at contacting them but keeps coming back as failed email delivery ( emailed via their s... See more

Company replied

Rated 1 out of 5 stars

Cancelled the dd through my bank and they still took the subscription, tried to contact them via email, Facebook and no answer, disgusting!

Company details

  1. Online Marketplace
  2. Craft Store
  3. Handicraft
  4. Handicraft Fair
  5. Scrapbooking Store

Written by the company

Handmade crafts marketplace. Promoting the very best locally made products all in one place.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

71 reviews

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1-star

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Rated 5 out of 5 stars

Absolutely stunning

Absolutely stunning painting from lilac and muse. I adore it vibrant and perfectly represents me and my family.

August 4, 2022
The Crafty Me logo

Reply from The Crafty Me

Hi Rachel,

Thankyou for the fantastic review, were glad you love this item created by our crafter.

Rated 1 out of 5 stars

Terrible experience- very unhappy

Terrible experience- very unhappy! I had £40 renewal subscription taken out of my bank account with absolutely no notice in writing prior, which is required.
The renewal notice was not sent to my email until 6 hours after they took the money from my account, and only a few hours after I queried why I had not received a renewal notice. There was definitely no renewal notice anywhere and I check my junk folder daily.
They then sent the renewal notice (with a blank date for the renewal date) a couple of hours after I sent the first E-mail about it.
The renewal notice that was sent, also stated £20 renewal yet they took £40.
Will definitely not use them again.

July 23, 2022
The Crafty Me logo

Reply from The Crafty Me

Hi Chantal,

Sorry you feel that you had a poor experience. Our system does automatically send to reminder emails before renewal, sometimes we find that they can make their way into your spam folder which is beyond of our control.

I've had a look at the email logs on our system and can confirm that you were notified before renewal.

We wish you luck in your crafting future.

The Crafty Me

Rated 1 out of 5 stars

Not yet having a good experience as a seller or buyer

I have had the account for 1 week. The trial period has ended, the money has been paid, my support ticket has been ignored, the facebook group and messenger service has not been responded to. The website is slow to load, has frequent issues loading pictures and logos, and I am a seller. When I look at others peoples pages to purchase I get just as frustrated by the speed issues and lack of attention to detail to run a good service. I note this is a 1 week only setup and my review MAY change if my support tickets are responded to and actioned.

June 10, 2022
Rated 4 out of 5 stars

Easy to sign up

Easy to sign up. I played around with settings and adding/editing products until I was sure I knew what I was doing.( I used another account to check listing etc) Now I'm just waiting to add more stock over the next few weeks and hopefully make my first sale. Does need further promotion though as none of my friends had heard of it 🤔 which is why only the 4 stars.

April 1, 2022
Rated 5 out of 5 stars

Fairy jar

Ordered the fairy jar with lights and I’m so pleased with it very well made and excellent service thanks so much

March 24, 2022
Rated 5 out of 5 stars

I have found it easy to set up my shop…

I have found it easy to set up my shop on the website and imported my items from etsy which thecrafteme.co.uk did for me. I did the week free trial which helped me set up my shop and have now signed for a years subscription. I am hoping sales may come soon.

March 22, 2022
Rated 4 out of 5 stars

The best

I looked at several on line craft outlets which are appearing at the moment and decided thecraftyme was the best for me. I found it quite easy to setup my shop and any questions I had were quickly resolved. I am now waiting for an answer to another query which no doubt will be forthcoming shortly. I am pleased I chose thecraftyme as an outlet for my products

March 5, 2022
Rated 5 out of 5 stars

Website easy to use

Website easy to use, followed the simple steps to sign up for becoming a seller with them. Received great electronic communications from them & am happily listing items to sell.

March 2, 2022
Rated 5 out of 5 stars

This is the first time I'd bought…

This is the first time I'd bought something through thecraftyme, so wasn't sure what to expect. However it was really straightforward and easy to do, not too complicated and easy to contact the seller too with any questions I had. Really pleased I've found this site and will definitely be using again.

February 19, 2022

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