Beware, Beware……Still trying to take money out of my account (made bank aware) can’t cancel subscription as they are not contactable!
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I looked at several on line craft outlets which are appearing at the moment and decided thecraftyme was the best for me. I found it quite easy to setup my shop and any questions I had were quickly re... See more
Terrible service ☹️Cancelled my account last year but have just had £40 debited from my account Several tries at contacting them but keeps coming back as failed email delivery ( emailed via their s... See more
Company replied
Cancelled the dd through my bank and they still took the subscription, tried to contact them via email, Facebook and no answer, disgusting!
Company details
Written by the company
Handmade crafts marketplace. Promoting the very best locally made products all in one place.
Contact info
United Kingdom
- thecraftyme.co.uk
Very disappointed to learn that after…
Very disappointed to learn that after paying the Internation Delivery options are severely limited and too inflexible for my needs. The website is also slow and too glitchy. When you use a previous listing as a template you can't remove all of the previous photos. I would like my money back!
September 10, 2021
Reply from The Crafty Me
Hi Rob, Sorry to see you felt the need to give us a 1 star due to our shipping. Did you take a look at the advanced shipping page as it looks like you'd be able to do what you need on there.
We've made some massive improvements to our website over the past few weeks following customer advice and are now "A Rated" in all metrics using https://gtmetrix.com/reports/thecraftyme.co.uk/R8yzYvN9/
We did reply to your email regarding being unable to delete images as we could not duplicate your issues, we were able to delete them fine when logged in as you but didn't get any reply from you after we asked for more information.
Thank you for such a lovely kit it…
Thank you for such a lovely kit it helped me to decide to make my own scented candles thank you,
September 7, 2021
Reply from The Crafty Me
Hi Michael, Thankyou so much for the 5 star review - It really helps us as a small bussiness.
😘 Just love it!
September 6, 2021
Reply from The Crafty Me
Hey Nenagh, thankyou so much for the positive review. It means so much to us as a startup business!
I was so impressed with this amazing…
I was so impressed with this amazing handmade card. The quality, design and colours were just beautiful.
I asked for something guitar or music related and couldn’t fault Samantha’s choices.
It was made and delivered so quickly too to make sure I received it in time.
I would recommend a card from inkytoucan to anyone. Thank you so much Samantha xx
September 6, 2021
Reply from The Crafty Me
Thankyou so much for the 5 star review - It means a lot to us as a small business.
Reply from The Crafty Me
Hi Susan, You'll be pleased to know that we launched a new website after listening to our customers, the new site is "A Rated" on https://gtmetrix.com/ and provides a great experience now. You can view our massive improvements here https://gtmetrix.com/reports/thecraftyme.co.uk/R8yzYvN9/
Brilliant platform for crafters...
I purchased the gold package membership which was on offer at an amazing price with a coupon code that I entered at checkout and got a year for half price!!!
I am thrilled with my purchase and what a great platform to enable me to have a online shop which will allow customers to shop my Custom handmade cards.
It did take a while for me to navigate, but the support from Thecraftyme is exceptional and I was given lots of guidance through instagram message.
September 3, 2021
Reply from The Crafty Me
HI SJ, thankyou so much for the 5 stars - It means a lot to us as a small business; Glad we could be of assistance :)
Not much to give my opinion on really
Not much to give my opinion on really. The purchase was to open my shop.
September 3, 2021
Amazing sellers but website needs some improvement
The site itself was quite slow and I did find the site a little difficult to navigate. An App would be great as it would be easier to shop when using a mobile
The service I received from Inky Toucan was amazing. Very happy with my purchase and will be buying from that shop again
I’ve given 5 stars based on my purchase and the seller
September 3, 2021
Reply from The Crafty Me
Hi Anouska, thankyou so much for the 5 stars, we've made some recent changes to our website which have hopefully made your experience much better - Your support means a lot to us as a small business.
Fast and easy set up
September 3, 2021
Reply from The Crafty Me
HI Christy, thankyou so much for the 5 stars - It means a lot to us as a small business.
Crafty me survey
Got an email through to say I have bought something.
This was the annual subscription (although wasn't clear).
I Initially gave a 1 star rating but obviously this should have been 5 star.
Not used this site yet for my 'crafting wares' but hopeful that as it grows I will reap the rewards.
September 3, 2021
Reply from The Crafty Me
Hi Mark,
Thankyou for your correction in the rating and it's very much appreciated. We look forward to seeing your Crafting Wares when the time is right.
I am really impressed with this…
I am really impressed with this platform waiting for my first sale 😘
September 3, 2021
Reply from The Crafty Me
Hi Barbara,
Thank you so much for the positive review. As a new start-up, these mean the world to us. I can see you've been getting involved on our Facebook Group and it's good to see you up and running.
I wish you all the best for the future.
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