I'm completely new client. Came from Ukraine having experience with related app in Ukraine - mono Bank. So far pretty positive experience. As less interactions with real people as possible. But whe... See more
Company replied
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I'm completely new client. Came from Ukraine having experience with related app in Ukraine - mono Bank. So far pretty positive experience. As less interactions with real people as possible. But whe... See more
Company replied
Guys,read review before.You open the account send all required paperwork and they ask for more.Driving license wasn't sufficient,they need proof of address and another id document.If you refused cred... See more
Company replied
** STILL WAITING NO UPDATES *** NOW OVER A MONTH NO UPDATE SUPPORT DON’T KNOW WHAT IS GOING ON Advised eligible on the 19th Sept however credit account remains at bear with us making tweaks ever since... See more
Company replied
What can I say, 1 star is 5 stars too many. Impossible to use product, statments contain charges being added and taken off many times and the helpdesk staff do not understand anything, logged on t... See more
Company replied
A challenger in the UK credit market. It combines credit card, the features of a neobank and e-money account. Join the credit revolution! Our mission is to make the experience of getting a credit simple, fast and convenient without unnecessary bureaucracy. Therefore, we’ve developed an app that you’ll want to use every day thanks to affordable credit conditions, smart features and cashless payments. All in one app. We look at eligibility for credit individually, and use Open Banking to make things easy - no need to send in bank statements or answer lots of questions to apply.
Nightingale House, 46-48 East Street, KT17 1HQ, Epsom, United Kingdom

Reply from The Credit Thing
Let's say this bank is almost like a monobank in Ukraine 🇺🇦. We are waiting for plastic cards and the full work of all transactions.

Reply from The Credit Thing
Thank you very much to the support team for quick response and tremendous help.

Reply from The Credit Thing
I wish I can give 10 stars. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟. The customer services are the best and they respond immediately, although my credit limit given is low. I made a payment for electric jack in march and didn't receive anything until when I got a pouch of manicure sets late April. After complaint, my fund was reversed within 2 day. This review should have been sent since then, but it's not too late. Always nice experiences with them

Reply from The Credit Thing
Having gone through a lengthy procedure I was offered credit of £250. My credit rating is over 900 so clearly there is an error. They refused to investigate or explain or even let me speak to a real person. If they can't get it right on day one, what hope is there for the future?
After some thought I now believe this company is a SCAM. They offer ludicrously low credit and try to get you to pre-load your card. So not really a credit card at all.
Either that or they have taken my data for some other reason. I certainly don't need a £250 credit card.

Reply from The Credit Thing
Very good bank, online support works perfectly solved all issues in a short time. The best bank

Reply from The Credit Thing
Absolutely impressed by customers service. Friendly and immediately.

Reply from The Credit Thing
The app is simple and intuitive! In support, people immediately answer, not bots! Support is very attentive

Reply from The Credit Thing
Lovely bank and amazing support, that solves any problem in one touch! Good job keep going

Reply from The Credit Thing
Thank you for help, it is a best bank what I used before, how monobank!) I’m glad to speak with personal in Ukraine language and they to knew English, best service in the world!)

Reply from The Credit Thing
Answered my questions quickly and professionally

Reply from The Credit Thing
Support is amazing 🙂 I hope I'll be happy with using my account also 😸
Thank you guys!

Reply from The Credit Thing
Wonderful staff Anastasiia helped me when I was trying to transfer money. Every time I have needed help,, the staff have been more than helpful and sorted it very quickly. I am just waiting now when they will begin to issue physical cards again. However, the help they have provided is amazing!

Reply from The Credit Thing
I had to give one star when I should of given 0. My account had a temporary block put on it which they won't tell me why. Then I was stranded in the petrol station for 2 hours with fuel I couldn't pay for. I have no electric no gas and cannot pay any bills due to this block. They have had all my evidence which was 3 months bank statements.
My son is severely disabled and requires a pump to be fed which hooks up to an electrical outlet. Due to having NO electric I cannot feed my son. I have have had to go somewhere else to try and feed him and use their electric.
It's a sham. It really is. Asking em for a bank statement for July when my bank statements gets processed on the 3rd of each month, therfore rhe next one would be processed on the 3rd August. Done everything they have asked but still won't unlock my account without julys statement which DOES NOT EXCIST.

Reply from The Credit Thing

Reply from The Credit Thing
In the world where everything is so slow and takes days to solve, those guys do amazing job. I had few requests which they solved within short time.
Thanks to all your team ❤️

Reply from The Credit Thing
bank employees helped to solve a difficult situation with ace. I am very grateful and recommend this bank for the quick resolution of problems and cooperation with clients.

Reply from The Credit Thing
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