Richard has very recently finished my bathroom. He was very knowledgable and helpful in the planning. Richard was very polite, punctual and his standard of work was first class. Richard always cleaned... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent communication and service from Richard. From start to finish, he was so helpful and fitted us in quickly. Our boiler upgrade was carried out to a very high standard of work and we wouldn’t h... See more
Richard is a skilled tradesman. I have never met someone so thorough and detailed in his approach to give the best result possible. I cannot recommend Richard enough. He completed a bathroom overhaul... See more
Richard came and fitted a new gas combi boiler, to replace the old one that was nearly 16 years old and beyond economical repair. As always, we received great communication and first class workmanship... See more
Company details
Written by the company
Hi I'm Richard and I am the Devon Plumber with 20 years of experience you can rely on me for all your plumbing, heating and gas needs, based in Ottery Saint Mary and covering a wide area on Devon. From new bathrooms to broken boilers, dripping taps or any plumbing and heating problem. I offer a fast and easy service for obtaining estimates, also offering 24hr emergency call out when you need it. Friendly service and tidy working, taking time to protect your home during any work. I specialise in complete bathroom, en-suite and cloakroom renovation work from start to finish supplying all the materials and removing all of the waste, knowing that Richard will be undertaking all of the work himself offering you a more personal experience. Under go new hot water and heating installations giving you the opportunity to draw on my experience to upgrade and modernise your homes system to save you money. I live in Ottery Saint Mary with my family and pride myself on a personal professional service, I understand the importance of communication with customers and keeping them in informed at all times. If you have any questions or enquiries please don't hesitate to contact me.
Contact info
45 Ridgeway , EX11 1DX, Ottery Saint Mary, United Kingdom
- 07952628935
- Thedevonplumber@gmail.com
- thedevonplumber.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fair Prices and Quality Workmanship
My family and I have used Richard for all our plumbing needs for many years now (15+) - His prices have always been fair and workmanship is always top drawer! In the event he has been unable to assist in an emergency due to existing work commitments, he has always provided detailed support over the phone to help. Would highly recommend him and his business to anyone.
Richard is very reliable and friendly…
Richard is very reliable and friendly and always does a good job highly recommended
Richard is a true professional
Richard is a true professional. His knowledge and experience is second to none. Has looked after me so well over the years. Thank you for continually providing a top service.
Richard did our bathroom for us very…
Richard did our bathroom for us very good job no issues. Would highly recommend.
New kitchen plumbing
Richard completed the plumbing works for my new kitchen. He removed all the old pipework and installed all new to the plans. He squeezed us in so not to hold up the kitchen fitter. His work was to a high standard and cleaned up after. Good work as always.
Proper job
Richard contacted us directly via a post on a Facebook Community page asking about plumbers to sort out some minor plumbing issues. He was able to come out that afternoon to assess the job and give us a quote, then came back the following day to do the job. He was punctual, wore a mask, as requested, and completed the work quicker than expected and to a high standard and at a very reasonable price.
Would definitely use him again and would recommend him to others.
Friendly and efficient
Richard replaced our kitchen tap which had been dripping for over a year. We had been let down multiple times by other plumbers but Richard came out to us within a week and arrived at the agreed time. Quick, friendly and most importantly did the job.
Great family run business
Great family run business, Richard is a trustworthy and competent heating engineer and plumber. Have used him on many occasions now for my rental property and own home and have found the plumbing services to be excellent.
Excellent plumber
We have used Richard for all our plumbing needs for many years and he has been nothing but brilliant in every piece of work done for us. He is honest, reliable, tidy and considerate and his work is always of the highest standard.
Really glad to hear he is still covering the Dorset area as well as Devon so that we can keep using him.
As a landlord in the current climate
As a landlord in the current climate, it’s important to have good reliable tradesmen on hand. Rich has been my plumber for more years than I can remember. He does all my Certificates. Reliable, trustworthy honest, efficient and very reasonably priced. What more do you want. I was glad to hear that he will still be working in Dorset while moving his family to lovely Devon. Typically well thought out sensible move by him.
Brilliant Plumber
I have used Richard as my plumber for over 10 years. At my home and also at my rental properties. I cannot recommend him more, he is reliable, trustworthy and reasonable priced. I wish him all the best as he moves away from his family business and ventures on his own. I am also so pleased that I haven’t lost his service and he will be my plumber for many more years. Angie Hillier
Nathan ellement
Rich has done many jobs for us in the past . He fitted our boiler and bathroom , everyone compliments how nice the bathroom is .all the work has been to such high standards . He's tidy ,prompt and reliable , we've recommended him to all our family and friends . It's been nice to have a decent plumber who fills us with confidence !
Excellent Service
Rich was incredibly helpful from start to finish. He provided a prompt and competitive quote and I am really pleased with the finished result. I had my old old boiler removed and replaced with a new one including installation of thermostatic radiator valves. During the work Rich took the time to consider the boiler and pipe location to fit in with our new kitchen design. I wouldn't hesitate to recommend him and will continue to use him in the future.
Richard did a big job for us 3 years…
Richard did a big job for us 3 years ago, two bathrooms fitted, new radiators and a combi boiler installed. All done In just over a week, very clean and tidy work, no issue's to this day, and had compliments from friends on how tidy it looks. He did a fabulous job :)
Outstanding service
Outstanding service, highly recommended, have been using this plumber for many years now and trust him 100% with all work he has undertaken. Always prompt, on time, trustworthy and very efficient.
Very knowledgeable in all aspect around plumbing and gas work.
Excellent customer service.
Reliable and trustworthy!
Couldn’t ask for a better job! Rich is 100% reliable and trustworthy. He removed our old oil boiler system and fitted a new gas combi boiler. Rich was very knowledgeable and happy to give advice, he left his work space spotless and you can tell how much he cares about the job he does. Definitely recommend and would use again!
Great service, friendly and efficient
Great service, very efficient. Installed a washing machine for us and was on time, friendly and helpful. Also offered no obligation advice and a quote on some future work which we really appreciated.
Would thoroughly recommend.
Would thoroughly recommend Rich to anyone for their plumbing needs. Rich completed a boiler replacement and relocation for us and did a fantastic job. Our house is of cobb construction, which he worked around perfectly. Endless comments from friends and family regarding the quality of the pipework! Rich is friendly, reliable and dependable; and absolutely meticulous in his work.
Simply the best!
Richard has done several jobs for us in recent years including replacement of inefficient old radiators, rerouting of an extensive section of cold water pipework, fitting of a 3-way kitchen tap, replacement of a motorised 3-way valve and installation of a hive wireless heating controller. He is a very knowledgeable, skilled and professional heating engineer and a tidy and efficient worker who is always courteous and dependable. We cannot recommend him highly enough.
Highly Recommend The Devon Plumber
Richard has completed a number off Gas and General plumbing jobs for me over the years. This includes hanging radiators, installing electric shower and completing gas safety checks on boilers.
He has been very helpful, reliable and honest, completing all work to a high standard. I highly recommend him to all my friends and family and to anyone requiring gas and plumbing services.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








