Thedirectoryguys Reviews 125

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, often highlighting specific individuals for their exceptional support. The service provided is frequently described as outstanding, with many people noting significant improvements in their business visibility, website performance, and overall results. Reviewers appreciate the company's expertise in digital marketing and their ability to tailor services to individual needs. However, some customers were dissatisfied with the service, reporting a lack of measurable improvements in rankings or traffic. A few people also mentioned issues with customer service, describing experiences of unprofessional communication and unresponsiveness, and concerns about how their accounts were managed, including a Google Business Profile suspension.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the professionalism,... See more

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the high-end and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the support, professionalism, and... See more

Website

Clients share positive opinions on website performance and management. Customers report significant... See more

Marketing

Customers had positive experiences with marketing. Many reviewers praise the team's expertise in digital... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The DirectoryGuys Canada: Honesty, excellent customer care, tailoring to your needs, EASY TO GET A HUMAN TO SPEAK TO!! If you have been dealing with a terrible web hosting service like Bluehost (wh... See more

Rated 5 out of 5 stars

Baylee and his team have been incredible to work with since I started my new business. They handle my advertising and built and manage my website, and I honestly couldn’t be happier with the result... See more

Company replied

Rated 5 out of 5 stars

We have been using their services for last 3 months and the results are outstanding. We are consistently showing at the top of the rankings- which has directly translated into more business obviousl... See more

Rated 5 out of 5 stars

Anisah went above and beyond to help us out, spent various months until she got our listing approved and posted. They really do go the extra mile to ensure that they're doing the best they can in orde... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

There guys are a scam

There guys are a scam, I have been with them for 6 months and nothing is changing. When i was contacted i was told because my area is so small that all my key words would take 6 weeks max to get int he top 3 and 6 months later not one is there. they send reports and try to break my little city down into trailer parks in the city. every month they tell me that they are going to get their tech team on it and nothing happens. They tell me they are g0ing to call and no one calls. I had two listings and was working on one myself and progressed way way way faster. huge scam do not give these guys one read cent.

September 18, 2018
Unprompted review

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