Thedogsbutcher Reviews 115

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent variety of meats and treats available. Many people appreciate the efficient and fast delivery service, with orders arriving well-packed and still frozen. The ordering process is frequently described as easy, contributing to a smooth overall experience. Consumers also highlight the positive impact the food has had on their pets' health and well-being. However, some customers reported issues with the quality of certain products, mentioning minces full of fat and gristle, or meat that appeared discolored and smelled unusual. A few reviewers also experienced problems with packaging, noting that plastic containers would snap and break, leading to messy leaks, or that packing peanuts would stick to the meat. There were also occasional complaints about late deliveries or packages arriving partially defrosted.

What people talk about most

Product

Customers had positive experiences with product quality. Many reviewers praise the high quality of raw... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of the raw minces and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Service

Consumers find service to be positive. Many reviewers praise the great and efficient service, with some... See more

Order

Clients share positive opinions on order. Customers consistently praise the ease of ordering, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using the dogs butcher now for almost 2 years.. The raw minces are always of a high quality, as are the natural treats. The packs are delivered frozen and well packed/insulated. Comparin... See more

Rated 5 out of 5 stars

Always a fantastic product and the best customer service. I've been a customer for over 5 years now, and you are the only food I feed to my lovely girls. Currently weaning a litter of 6 Italian Greyho... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I cannot recommend The Dogs Butcher enough! After a very traumatic incident earlier this year, my dog Koda has been recovering from serious health issues. Since trying the raw packs... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic place, everything you need to feed a dog properly better than all the processed garbage that's out there first time using The Dogs Butcher today definitely won't be the last. Lo... See more

Company replied


Company details

  1. Animals & Pets

Information provided by various external sources

The Dogs Butcher is a supplier of premium quality raw dog food to dog owners who want the most natural way for their dogs to be fed.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

115 reviews

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Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Excellent quality

Prompt delivery. Quality of meats is excellent. I have no idea if it’s possible to package the meat in a biodegradable product whilst maintaining food safety standards?

January 26, 2026
Rated 5 out of 5 stars

Always good quality food

Always good quality food, one of the few companies that have a non bone in option that my dog needs for his condition. Not cheap, as he’s a big dog but worth it to maintain his healthy state.

December 27, 2025
Rated 5 out of 5 stars

My dogs love this food

My dogs love this food and it's consistency is spot on. Easy ordering, fast dispatch and well packaged. Will look to buy again from time to time.

December 29, 2025
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ amazing company, caring and helpful

⭐️⭐️⭐️⭐️⭐️

I cannot recommend The Dogs Butcher enough! After a very traumatic incident earlier this year, my dog Koda has been recovering from serious health issues. Since trying the raw packs they sent for trial, and following their incredible guidance and advice every step of the way, I’ve already started seeing real improvement.

Koda is eating every single meal, something he hasn’t done since his surgery, and it’s such a relief to see him enjoying his food and slowly regaining his strength. The support, care, and attention they’ve shown have been truly amazing, and I am so thankful for their expertise and kindness during such a difficult time.

If you want your dog to thrive, get tailored advice, and have a team that genuinely cares, The Dogs Butcher is the place to go. Absolutely recommend to anyone!

December 1, 2025
Unprompted review
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Reply from Thedogsbutcher

Thankyou for your kind review, We will always help whenever possible and want the best for our customers. We are so glad you had such a positive experience with us.

Rated 2 out of 5 stars

Delivery came late in evening most…

Delivery came late in evening most packs had defrosted threw 2 bags away.

November 24, 2025
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Reply from Thedogsbutcher

Thankyou for your review. We are so sorry you had this experience, Unfortunately due to the time of the year DPD are having extended delivery hours, However Arriving fully defrosted and disposing of products isn't what we expect at all. I will send you a private email and we can get your order resent to your FOC at a convenient time for you. Again, We do apologise about this.

Rated 5 out of 5 stars

Very good

The meat arrived solid frozen, great quality.

November 24, 2025
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Reply from Thedogsbutcher

Thankyou for your kind review.

Rated 5 out of 5 stars

Fab food

Fab food, fab customer service and my dog has never been happier! I'll continue to use these guys as my dog continues to thrive!
Whole heartedly recommend the dogs butcher. First class all the way

October 24, 2025
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Reply from Thedogsbutcher

Thankyou for your kind review. We always love to see your positive feedback.

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