The Ear Specialist Reviews 

102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, kindness, and dedication, making them feel comfortable and well-cared for. The service provided, particularly ear care procedures like wax removal, is consistently described as quick, painless, and highly efficient. Many people report significant improvements in their hearing and overall well-being after treatment, often after previous unsuccessful attempts. Customers frequently praise the clear explanations of procedures and conditions, ensuring they feel informed and comfortable throughout their visit. The overall user experience is highly rated, with many people expressing strong recommendations and a willingness to return for future needs.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, clear... See more

Staff

Customers consistently note positive experiences with staff, praising their professionalism, kindness, and... See more

User experience

Reviewers highlight positive aspects of user experience, noting an absolutely fantastic experience from start... See more

Product

People report positive experiences with the product, with many reviewers highlighting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is an enormous comfort to our family to have found Simon to look after our 92 year old Dad's hearing. Dad had very little hearing left when we first met Simon a few months ago. His expertise has gi... See more

Rated 5 out of 5 stars

This is the second time I've seen Simon and I truly cannot speak too highly of him. Not only is he a lovely guy, who takes the time to understand me and my issues, but he's a top top professional (and... See more

Rated 5 out of 5 stars

I’ve used Simon previously and have recommended him to a few colleagues as he is very thorough and explains what he is doing. His surgery is spotlessly clean and he is very organised. Simon sorted out... See more

Rated 5 out of 5 stars

Simon is such a personable, professional practitioner. I couldn't believe that he solved a problem with my ear within two weeks of treatment! I had seen an ENT specialist (after waiting 17 months for... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Expert ear care for the Isle of Wight - Whether you're struggling with ear wax, hearing loss, tinnitus or simply want to protect your ears, The Ear Specialist can help you find the right solution to enhance your quality of life. We specialise in microsuction ear wax removal as a safe and painless alternative to syringing. We also offer hearing assessments, the latest hearing aid technology together with comprehensive aftercare as well as custom earplugs. With over a decade of audiology experience, professionally registered and insured, we provide high quality and safe care for your hearing health at either our Ryde or Cowes clinics.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I felt listened to

I felt listened to, and the treatment was immediate. I felt very confident about the support and advice I was given. I will definitely recommend and return!

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very prompt appointment (next day)

Very prompt appointment (next day), which was on schedule. Thorough examination. Wax removal did not improve the hearing, but I had fluid in the inner ear. The treatment of this, with Otovent, has been very successful Thank you.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent audiologist

I’ve used Simon previously and have recommended him to a few colleagues as he is very thorough and explains what he is doing. His surgery is spotlessly clean and he is very organised. Simon sorted out my earwax issues and completely cleared my issues. It was easy to make my booking although Simon keeps and sends diary reminders to patients for annual appointments. Many thanks once again

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

My hearing problem was finally solved...after 17 months of suffering, visits to the doctor and an appointment with an ENT specialist!

Simon is such a personable, professional practitioner. I couldn't believe that he solved a problem with my ear within two weeks of treatment! I had seen an ENT specialist (after waiting 17 months for an appointment!) He is so knowledgeable and was determined to find out what my problem was...and he did! The ENT specialist had tried to fob me off by telling me to use olive oil every day for any, and all, of my symptoms...which of course didn't work! I will definitely have a check up for my hearing with Simon annually because hearing is so precious, it needs to be protected and I trust him implicitly!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

My second visit to The Ear Specialist in Ryde.

I had another excellent visit to Simon who checked my ears before a have an NHS reassessment in a couple of days.
He was so pleasant and helpful and fully understood why i needed this.
I cannot recommend him highly enough, he really is such a genuine and caring chap also very professional with it.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

this clinic highly recommended

Simon is a very caring, professional audiologist. he takes time to listen and gives confidence. I am always happy with my experience and outcome at his clinic. his premises are spotless and relaxing. i highly recommend the ear specialist clinic.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful ,kind ,sympathetic and…

Very helpful ,kind ,sympathetic and most importantly found an issue that had been missed which made a world of difference to a problem that had being going on for weeks ,Should have seen Simon weeks ago .Also took the time to find further information to help me

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

The whole experience was excellent

The whole experience was excellent. The waiting room was pleasantly decorated with relaxing music and the consultation room was big and spotlessly clean.
The consultation was informative and everything was explained before, during and after my eats were cleaned out.
I would attend again if I had any issues with my ears.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I highly recommend The Ear Specialist (Ryde, Isle of Wight). I recently attended to have microsuction on both ears and it is a great success. My hearing is restored and that annoying clogged feeling (and buzzing) has gone, which is a great relief. He is an excellent practitioner: courteous, gentle and happy to explain every step of the process. He also allows plenty of time to discuss any issues - the appointments never feel rushed.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Highly reccomend The Ear SpecialistMade me feel completely at ease

Made me feel completely at ease. Explained the procudure fully so I knew what to expect. Was very efficient. Appointment easy to book and readily available which was extremely helpful as I was experiencing huge problems with my ears. It was such a relief to have the troublesome wax removed and I have not had any further problems with my ears since. Many thanks.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

Very pleased!
Brought my 13 year old in after he was struggling with a build up of wax and going back and forth to docs .. so pleased I did ! All sorted ✔️ Thank you

June 10, 2025
Unprompted review

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