The Ear Specialist Reviews 

102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, kindness, and dedication, making them feel comfortable and well-cared for. The service provided, particularly ear care procedures like wax removal, is consistently described as quick, painless, and highly efficient. Many people report significant improvements in their hearing and overall well-being after treatment, often after previous unsuccessful attempts. Customers frequently praise the clear explanations of procedures and conditions, ensuring they feel informed and comfortable throughout their visit. The overall user experience is highly rated, with many people expressing strong recommendations and a willingness to return for future needs.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, clear... See more

Staff

Customers consistently note positive experiences with staff, praising their professionalism, kindness, and... See more

User experience

Reviewers highlight positive aspects of user experience, noting an absolutely fantastic experience from start... See more

Product

People report positive experiences with the product, with many reviewers highlighting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is an enormous comfort to our family to have found Simon to look after our 92 year old Dad's hearing. Dad had very little hearing left when we first met Simon a few months ago. His expertise has gi... See more

Rated 5 out of 5 stars

This is the second time I've seen Simon and I truly cannot speak too highly of him. Not only is he a lovely guy, who takes the time to understand me and my issues, but he's a top top professional (and... See more

Rated 5 out of 5 stars

I’ve used Simon previously and have recommended him to a few colleagues as he is very thorough and explains what he is doing. His surgery is spotlessly clean and he is very organised. Simon sorted out... See more

Rated 5 out of 5 stars

Simon is such a personable, professional practitioner. I couldn't believe that he solved a problem with my ear within two weeks of treatment! I had seen an ENT specialist (after waiting 17 months for... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Expert ear care for the Isle of Wight - Whether you're struggling with ear wax, hearing loss, tinnitus or simply want to protect your ears, The Ear Specialist can help you find the right solution to enhance your quality of life. We specialise in microsuction ear wax removal as a safe and painless alternative to syringing. We also offer hearing assessments, the latest hearing aid technology together with comprehensive aftercare as well as custom earplugs. With over a decade of audiology experience, professionally registered and insured, we provide high quality and safe care for your hearing health at either our Ryde or Cowes clinics.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience today was efficient

My experience today was efficient, painless and efficient. I was made to feel comfortable and kept well informed throughout my treatment. The treatment area was clean and peaceful and made me feel at ease. The practitioner was extremely professional. I would highly rate this service.

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Hearing succes!

Very helpful staff, able to get an appointment within 48 hours. The man who dealt with my hearing issue was very informative about the process and the problem was resolved. Happy to hear again! Thank you,

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Thoroughly professional audiologist

I cannot recommend this audiologist highly enough. Simon took care to put me at ease and explained exactly what he proposed to do. The premises were spotlessly clean and I left knowing that I would return with confidence should I require further treatment. A thoroughly professional service.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

A very informative consultation

A very informative consultation, I felt well looked after and the consultant was very patient. My ear feels so much better and clearer. I would have no hesitation in returning if needs be. Thank you.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

A pleasant, stress free experience

My 86y/o Father-In-Law was suffering badly from very blocked ears. The audiologist was superb in every way, pleasant friendly manner, calm environment and very professional at what he does. I would have no hesitation in recommending him to anyone.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Expert professional Cowes ear clinic.

An excellent service at the Cowes clinic. Very expert professional audiologist who is well trained by ENT specialty. Very knowledgeable. Extremely courteous, considerate, gentle and polite. Very good clinical acumen and excellent availability of appointment. The clinic has a great location in Cowes with free parking outside and a well organised reception area. I shall definitely be using them again and I would strongly recommend this service.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Top job

Top job. Simon was courteous, friendly and efficient. Explained everything and very professional at micro suction. So pleased to have got an appointment so quickly within 24 hours which how he likes to operate. I highly recommend The Ear Specialist.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Fast & Convenient Service

Excellent service, highly recommended, ear wax removal was quick, comfortable and painless, no after effects, no self prep required with messy olive oil / ear drops etc, , Simon works quickly and knowledgeably , both ears cleared completely in under 20 mins, fantastic. Easy to book online and conveniently available. Free local 1 hour parking was a bonus. Nice treatment room felt relaxed and comfortable. Much better that specsavers who require you to self prep for days before, then squirt high pressure water into your ear (which hurts) and takes longer. I will always book with Simon in the future

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience, totally stress free.

I visited The Ear Specialist as my right ear was completely blocked. The treatment I received was exemplary. I was listened to and Simon really took the time to hear my concerns and explain what the diagnosis was and how to apply treatment.
The microsuction was pain free.
I didn't feel rushed and I left feeling very reassured, with a clear understanding of how to proceed.
Thank you.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent experience

An excellent experience with Simon at The Cowes Clinic. Very easy to book an appointment at short notice. The service provided is excellent. Any procedure is carried out in a very professional manner as well as being friendly and reassuring. Simon is very informative, gives great and advice where needed. I would highly recommend him. Definitely deserves 5 stars.
Thank you Simon
Kate

March 27, 2025
Unprompted review

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