The Ear Specialist Reviews 

102
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, kindness, and dedication, making them feel comfortable and well-cared for. The service provided, particularly ear care procedures like wax removal, is consistently described as quick, painless, and highly efficient. Many people report significant improvements in their hearing and overall well-being after treatment, often after previous unsuccessful attempts. Customers frequently praise the clear explanations of procedures and conditions, ensuring they feel informed and comfortable throughout their visit. The overall user experience is highly rated, with many people expressing strong recommendations and a willingness to return for future needs.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, clear... See more

Staff

Customers consistently note positive experiences with staff, praising their professionalism, kindness, and... See more

User experience

Reviewers highlight positive aspects of user experience, noting an absolutely fantastic experience from start... See more

Product

People report positive experiences with the product, with many reviewers highlighting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is an enormous comfort to our family to have found Simon to look after our 92 year old Dad's hearing. Dad had very little hearing left when we first met Simon a few months ago. His expertise has gi... See more

Rated 5 out of 5 stars

This is the second time I've seen Simon and I truly cannot speak too highly of him. Not only is he a lovely guy, who takes the time to understand me and my issues, but he's a top top professional (and... See more

Rated 5 out of 5 stars

I’ve used Simon previously and have recommended him to a few colleagues as he is very thorough and explains what he is doing. His surgery is spotlessly clean and he is very organised. Simon sorted out... See more

Rated 5 out of 5 stars

Simon is such a personable, professional practitioner. I couldn't believe that he solved a problem with my ear within two weeks of treatment! I had seen an ENT specialist (after waiting 17 months for... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Expert ear care for the Isle of Wight - Whether you're struggling with ear wax, hearing loss, tinnitus or simply want to protect your ears, The Ear Specialist can help you find the right solution to enhance your quality of life. We specialise in microsuction ear wax removal as a safe and painless alternative to syringing. We also offer hearing assessments, the latest hearing aid technology together with comprehensive aftercare as well as custom earplugs. With over a decade of audiology experience, professionally registered and insured, we provide high quality and safe care for your hearing health at either our Ryde or Cowes clinics.


Contact info

4.9

Excellent

TrustScore 5 out of 5

102 reviews

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4.9

All reviews

(102)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class experience.

Responsive even at the weekend. Seen quickly. Nice clean venue, clearly know their business, friendly helpful advice, good modern equipment, excellent and effective service. First class.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

I was impressed with the service given…

I was impressed with the service given both for cost and efficiency. I was given clear explanations as to what my options for hearing improvement might be without any pressure to purchase aids at that time.

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

A very satisfied customer

The people of Ryde (IOW) are very fortunate to have a much needed professional Ear Specialist in their town centre. Simon Harrison’s clinic has up-to-date high tech equipment which is very gentle on the ear area, he listens to the clients problems and usually in a short time understands what is causing the ear trouble. He is very thorough in explaining the diagnosis and if needed sends out further information PDF (e.mail). Excellent service, so pleased to hear he has opened another much needed Clinic in Cowes.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Delighted with the service received for…

Delighted with the service received for my 5 year old son. The gentlemen was patient and very caring which put my son at ease and allowed for his ears to be unblocked. The advice and suggestions given were brilliant, I honestly couldn’t fault it.

NHS ENT on the island could learn a lot from this little clinic, it’s great that the island has this to offer. Fully recommend!

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

A truly life changing experience *****

I have had hearing challenges most of my life, which got worse in the army, I’ve relied on lip reading, guessing and have the tv on full volume. I’m now in my 60’s and decided to see if something could be done if anything! Early December (2024) I walked into “The Ear Specialist” Ryde just to pick up a card. Simon came out to me and we chatted. In all my years I have never received such a fantastic customer service, helpful, friendly and knowledgeable attitude. I explained my situation and that I’m actually going away in a few days to visit family. Simon arranged an ear test that afternoon, after the test my hearing was found to be severely bad, we talked through options and we ordered a pair of hearing aids. This all happened on a Thursday, I went back in on the following Wednesday for fitting, 2 days before I was leaving for the mainland. WOW. Amazing not just the speed of service but the whole experience. The best part is. I can hear. Simon sent me away and set up a follow up meeting for my return. The tv goes no higher that 20 now and without the subtitles on, I don't have to lip read or second guess a conversation. Simon is an amazing, fantastic person, friendly, helpful and knowledgeable and changed my life. Thank you so much to “The Hear Specialist” and especially to Simon. 100% recommendations

December 22, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I am very pleased with the service that had been offered to me, and did make a vast difference to my hearing coming back.
I will most definitely be going back there for future ear syringing services. Another good thing about this service, no need for 10 to 14 days prior having to put drops into ears. Making it so much easier for making appointments when you believe you have an issue with your hearing.

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

The best health care experience in a long time

Easy to book, no waiting for an appointment, easy to find and lovely waiting room. Very nice person, Simon, who dealt with my ear issues easily, I came away feeling very happy. The best health care experience I've had in a long time

December 11, 2024
Unprompted review

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