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The Events Calendar Reviews 261

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpfulness of the staff, noting their responsiveness and expertise in resolving issues. Many people appreciate the prompt and detailed responses, which often lead to quick resolutions and a smooth overall experience. However, some people were dissatisfied with the user experience, finding the product buggy and requiring significant customization to function as desired. A few other people also felt that the customer support and return policy were disappointing, describing a lack of flexibility and an unfriendly experience.

What people talk about most

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

User experience

Users describe ambiguous interactions with the user experience. Some customers found the plugin to be a great... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more

Company replied

Rated 5 out of 5 stars

I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only... See more

Company replied

Rated 5 out of 5 stars

I give this plugin 5 stars BECAUSE the customer support was excellent throughout. I had a problem with not being able to use the plugin correctly because it would not post an event on a specific calen... See more

Company replied

Rated 5 out of 5 stars

I've been wanting to try The Events Calendar for a bit, but wasn't sure and I am very glad I finally did! It's a great feature for any community, especially our gaming one that holds online event... See more

Company replied


Company details

  1. Event Technology Service
  2. Event Ticket Seller

About The Events Calendar

Written by the company

The Events Calendar family of WordPress plugins and connected services are thoughtfully designed and carefully crafted to make managing events easy. We not only know events but we know events people too. We bring an understanding of your needs into every facet of our products.

Display your events with The Events Calendar.
Display your events with The Events Calendar.

Display your events with The Events Calendar.
Sell tickets and manage attendees with Event Tickets.

Display your events with The Events Calendar.
Create interactive seating maps for your venue with Seating.

Display your events with The Events Calendar.
Master event communications with Promoter.

Display your events with The Events Calendar.
Host user-submitted events with Community.

Display your events with The Events Calendar.
Pull events into a single calendar from sources like Meetup and Google Calendar with Event Aggregator

Display your events with The Events Calendar.
Create and display event schedules with Event Schedule Manager.

Display your events with The Events Calendar.
Seamlessly connect Eventbrite tickets to your WordPress website via The Events Calendar.

Display your events with The Events Calendar.
You can get each plugin or service individually, or bundle and save big..

What we’re known for:

🫶Connecting People through Simplified Event Management
Say goodbye to complicated event setups. Our plugins make managing events on WordPress easy and efficient, allowing you to focus on what truly matters–bringing your people together.

🧵Seamless WordPress Integration Enjoy plugins that integrate flawlessly into your WordPress site. Our tools are designed to work in harmony with your existing setup, ensuring a smooth user experience.

🤓Dedicated Support Team Our support team is always ready to assist. Whether you have a simple question or need in-depth troubleshooting, expect prompt and expert help to keep you moving forward.

🚀Constant Innovation Stay ahead of the curve with regular updates that introduce new features and improvements. We’re committed to evolving our products to meet your ever-changing needs.

💪Proven Reliability Choose a solution known for consistent performance. Our track record of user satisfaction solidifies our position as a leading choice in event management systems.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Robust Product and great support

The Events Calendar is among the most robust of the WordPress calendar systems and their support has been terrific when I've needed it.

August 27, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thanks for sharing your feedback, Thomas! We're glad you're enjoying the plugins and we're cheering you on!

Rated 5 out of 5 stars

Translate labels

I use the events calendar on several websites, including tickets and community events. I had trouble translating some labels. After contacting support, they quickly and effectively helped me with tips and tricks to translate the labels. Response times from the support department are fast.

August 16, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thanks for your positive review, Rudi! We're thrilled to hear that our support team was able to help you translate the labels and deliver a solution that met your needs. We're cheering you on!

Rated 5 out of 5 stars

Code Snippet Solves Image Problem

Great responsive time email that gave me excellent customer service and the code snippet I needed to solve my image problem. Really pleased with them. Thank you.

August 15, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hey Greg, we're happy to hear you got the help you needed so quickly! Thanks for taking the time to share your experience here.

Rated 5 out of 5 stars

Great plugin, excellent support

I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only worked out of the box, it also provides clear approaches to customise the look and feel to meet my needs.

I’ve been able to solve most problems using the extensive knowledgebase resources available online, but when I’ve got stuck (mostly with issues of my own making!) the support has been excellent. Prompt and helpful responses that have allowed me to resolve everything really quickly.

Thanks to the Events Calendar team for your great work

July 30, 2025
Unprompted review
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Reply from The Events Calendar

We appreciate your positive review, Julian! Hearing that our plugins are helping you succeed is exactly what we aim for! We're glad the knowledgebase and support team have guided you as well.

Rated 5 out of 5 stars

Excellent plugin and support

The plugin is excellent and support is even better. Highly recommend.

July 2, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thanks for sharing your feedback Charles! We're glad to help and we're cheering you on!

Rated 5 out of 5 stars

Super support!

We had a problem with the security of links in outgoing emails and their support team got it fixed within an hour. Super responsiveness!

July 1, 2025
Unprompted review
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Reply from The Events Calendar

We're glad you received the help you needed in a timely manner — that's our goal, Kristin!

Rated 5 out of 5 stars

Lightning fast support

I received a very fast reply to an issue which ultimately fixed my problem. Fantastic support and highly recommended.

July 1, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're happy to hear your problem was fixed quickly, Paul! Thanks for taking the time to share your experience here.

Rated 1 out of 5 stars

DO NOT DO BUSINESS with these people

DO NOT DO BUSINESS with these people! They are the absolute worst. I cancelled my subscription and they still have attempted to charge my card 5 times and counting. Their plugin is buggy and their support is non-existent.

June 30, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hi there,

I’m sorry that the plugins didn’t work out for you - I looked through our system and did find a few requests from this morning for help cancelling your subscription, which we did this afternoon. Sarah sent you an email confirmation as well to let you know that your subscription had been cancelled. If there is anything else at all that we can assist with, please don’t hesitate to reach out! We have support available Monday - Friday and reply within one business day. We’re here to help if you run into any further issues.

Rated 5 out of 5 stars

Excellent Support!

The Support team for the Events Calendar plug-in was extremely helpful. They continued to work with me until we found the answers I was looking for in order to customize my calendar. I love this calendar!

June 11, 2025
Unprompted review
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Reply from The Events Calendar

Thanks for your positive review, Terri! We're happy our support team was able to help with your request so you can keep enjoying the plugin!

Rated 5 out of 5 stars

They helped me fix a database issues

They helped me fix a database issues, I was so glad for their help. Thank you for great support.

May 23, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're happy to hear the database issue is fixed! We appreciate your efforts in that process, as well as taking the time to share your experience here.

Rated 4 out of 5 stars

Jagpreet was very responsive and…

Jagpreet was very responsive and professional. I'm not a programmer and needed a lot of support getting our program setup and operable. He helped all the way through the process.

May 14, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're so glad to hear Jagpreet was able to help you all the way through, Bonita! We empower our team to go the extra mile to get to resolution. We've got your back if you need us!

Rated 5 out of 5 stars

Great customer service!!

I give this plugin 5 stars BECAUSE the customer support was excellent throughout. I had a problem with not being able to use the plugin correctly because it would not post an event on a specific calendar without posting on the main calendar. I followed the instructions by customer service to correct the issue but still it did not work. Customer service mentioned that plugin engineers would work on the problem and come up with a fix (which they did) and now the plugin works great! So a big THANK YOU to the EVENTS CALENDAR plugin TEAM! You came through even when my patience was wearing thin. Just goes to show you that there is HOPE in this nutty world of plugins when it comes to providing solid customer service.

May 12, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

It's fantastic to hear that our team could help you get everything working smoothly with your calendar, Byron! We're thrilled that you're now able to manage your events just the way you want. Knowing that our plugins are helping you succeed is exactly what we aim for.

Rated 5 out of 5 stars

Great experience with support fixing problem

I had a problem. Paul A. from costumer support stayed with me for hours trying to find a solution, and he did. I'm really happy about it.

April 24, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're happy to hear Paul was able to solve the problem! We appreciate your efforts in that process, as well as taking the time to share your experience here.

Rated 5 out of 5 stars

I love this plugin and the customer…

I love this plugin and the customer services is very helpful, they reply to request in a decent time. I'm dealing with Humans!!

April 2, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Hi Maritza, we really appreciate your positive review, and we're so glad you've gotten the help you needed in a timely manner - that's our goal!

Rated 5 out of 5 stars

Awesome

Awesome, blazingly fast and accurate.

March 13, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thanks for your positive review, Krešimir! We're happy you're enjoying the plugin!

Rated 5 out of 5 stars

A solid piece of software for…

A solid piece of software for showcasing your events. The plug is well built, full of functionality and super customizable. I've been working with it for a month or two and I'm still learning about its many features. Best of all, their customer service is simply stellar. I worked with Atousa recently, who provided quick and comprehensive responses to my many questions. Five stars all the way.

March 7, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We really appreciate your positive feedback, Caleb! We're glad to hear Atousa was able to address your questions quickly and comprehensively as you get started with the plugin.

Rated 5 out of 5 stars

Works like expected, great support!

We use the free version of this plugin to sell event tickets via PayPal on our website. Each event has its own ticket contingent, price structure etc. For us, the plugin works exactly as needed, and the support responds - although we only use the free version - with a competent and helpful answer within a few days in the event of a problem with the blocking of ticket stocks. Many thanks for this, especially to Atousa from the support team!

March 3, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for your kind words! We're thrilled to hear that The Events Calendar meets your needs and that our support team, especially Atousa, was able to assist you. We appreciate you taking the time to share your experience and for using our plugin!

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