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The Events Calendar Reviews 261

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpfulness of the staff, noting their responsiveness and expertise in resolving issues. Many people appreciate the prompt and detailed responses, which often lead to quick resolutions and a smooth overall experience. However, some people were dissatisfied with the user experience, finding the product buggy and requiring significant customization to function as desired. A few other people also felt that the customer support and return policy were disappointing, describing a lack of flexibility and an unfriendly experience.

What people talk about most

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

User experience

Users describe ambiguous interactions with the user experience. Some customers found the plugin to be a great... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more

Company replied

Rated 5 out of 5 stars

I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only... See more

Company replied

Rated 5 out of 5 stars

I give this plugin 5 stars BECAUSE the customer support was excellent throughout. I had a problem with not being able to use the plugin correctly because it would not post an event on a specific calen... See more

Company replied

Rated 5 out of 5 stars

I've been wanting to try The Events Calendar for a bit, but wasn't sure and I am very glad I finally did! It's a great feature for any community, especially our gaming one that holds online event... See more

Company replied


Company details

  1. Event Technology Service
  2. Event Ticket Seller

About The Events Calendar

Written by the company

The Events Calendar family of WordPress plugins and connected services are thoughtfully designed and carefully crafted to make managing events easy. We not only know events but we know events people too. We bring an understanding of your needs into every facet of our products.

Display your events with The Events Calendar.
Display your events with The Events Calendar.

Display your events with The Events Calendar.
Sell tickets and manage attendees with Event Tickets.

Display your events with The Events Calendar.
Create interactive seating maps for your venue with Seating.

Display your events with The Events Calendar.
Master event communications with Promoter.

Display your events with The Events Calendar.
Host user-submitted events with Community.

Display your events with The Events Calendar.
Pull events into a single calendar from sources like Meetup and Google Calendar with Event Aggregator

Display your events with The Events Calendar.
Create and display event schedules with Event Schedule Manager.

Display your events with The Events Calendar.
Seamlessly connect Eventbrite tickets to your WordPress website via The Events Calendar.

Display your events with The Events Calendar.
You can get each plugin or service individually, or bundle and save big..

What we’re known for:

🫶Connecting People through Simplified Event Management
Say goodbye to complicated event setups. Our plugins make managing events on WordPress easy and efficient, allowing you to focus on what truly matters–bringing your people together.

🧵Seamless WordPress Integration Enjoy plugins that integrate flawlessly into your WordPress site. Our tools are designed to work in harmony with your existing setup, ensuring a smooth user experience.

🤓Dedicated Support Team Our support team is always ready to assist. Whether you have a simple question or need in-depth troubleshooting, expect prompt and expert help to keep you moving forward.

🚀Constant Innovation Stay ahead of the curve with regular updates that introduce new features and improvements. We’re committed to evolving our products to meet your ever-changing needs.

💪Proven Reliability Choose a solution known for consistent performance. Our track record of user satisfaction solidifies our position as a leading choice in event management systems.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent support!

We work with many plugin developers for clients, and many of the times, if something goes wrong they will find ways to shirk off any issues to someone else.

Not the folks at The Events Calendar. Every issue I have brought them they have taken ownership of and found a solution for. We've even asked for small quality of life type minor UX fixes, and they have rolled them out the next week in a release.

Most recently, we've had an issue with the media library filling up with images from old events. I was curious if there was a solution - they provided a snippet, and before I was even able to reply had already then improved on it to turn it into a mini plugin.

You guys are awesome!!

February 20, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Wow, thank for you for sharing your experience and for the love for our team! We aim to persist through challenges and get to resolution as best as we can. So you got there in the end! We've got your back 💪

Rated 5 out of 5 stars

I had a problem publishing the event by…

I had a problem publishing the event by TEC form. I described the situation and got a response very quickly with the correct solution. Iris corresponded with me. Thank you.

February 14, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Love to hear you got to resolution! We're got your back, thanks for the 5-stars!

Rated 1 out of 5 stars

Events Calendar Plus adverUsing Elementor? You will need to purchase all their other plugins.

Events Calendar Plus advertises that you can use Elementor customisation, but fails to mention when you do so, you lose the 'get tickets' block. Meaning you end up without a checkout function, UNLESS you purchase Event Tickets Pro as well...

Go for a different ticketing plugin if using Elementor, this one just blocks aspects behind ADDITIONAL paywalls.

Adding Elementor customisation shouldn't remove purchasing options.

February 5, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thanks so much for sharing this feedback with our team! We understand your frustration that our Elementor integration didn’t work as expected here.

Improvements to this integration are already on our product roadmap. We introduced this feature first in our premium plugins and are continuing to build it out. We've added your vote to this feature request, as our product team actively reviews this feedback when planning where to take our plugins next.

Please don’t hesitate to reach back out to our support team if there is anything else that we can help with in the meantime! We will do our best to help get things working the way you need and are always interested in any feedback that you have.

Rated 5 out of 5 stars

Great Tech Support

Great Tech Support! Today I was assisted by Paul Acido who helped me solve a big puzzle I've been trying to figure out for several days. He went above and beyond until he figured it out and now I can launch my site.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

A Lifesaver for My WordPress Event Calendar!

When I was deep in the trenches of my WordPress chaos trying to get my events to show up properly on my TADA website, I thought I was losing my mind (and maybe a little bit of hope). Enter Luan – my tech superhero from the support team at the Events Calendar! 🦸‍♂️

Not only did Luan fix the issue with my Event Calendar, but they made the whole process feel like a breeze. In just a few steps, they walked me through everything with screenshots, explaining it in clear, non-techie language.

I was impressed with how quickly Luan got to the root of the issue and how easy they made the whole experience. They truly saved me from what could have been an event-planning disaster, and now my events page is running smoothly, looking amazing, and most importantly, working like a charm.

If you're dealing with any WordPress headaches with your events using the Events Calendar, especially around event management, do yourself a favor and reach out to Luan. They’ve got the skills and the patience of a saint. You’ll wonder why you didn’t contact them sooner!

Big thanks to Luan for saving my sanity and my website! 🙏🙏🙏🙏🙏🙏🙏🙏🙏

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

WP HTPPS Blocked

Simply, had issues with WordPress & The Event Calendar - I reached out support and they worked with me to get the issue resolved. Not only proposed a solution but was willing to access the website to fix the problem.

January 21, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

So glad to hear everything worked out to get your issue resolved! We empower our team to go the extra mile to get to resolution 💪 We've got your back if anything else comes up!

Rated 5 out of 5 stars

5 Stars – Excellent Service!

I had an issue that needed quick attention, and I was thoroughly impressed by the fast and professional response I received. The team provided a simple yet effective solution that worked perfectly, and their communication was incredibly kind and friendly.

Everything was resolved quickly, and I couldn’t be happier with the support I received. Highly recommended!

January 16, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for the kind words! 🌟 We're so happy we could provide quick and effective support. Don’t hesitate to reach out if you need anything in the future!

Rated 5 out of 5 stars

Great plugin - awesome support!

The plugin (and its addons) work really well out of the box but what's even better is the awesome support from people like Luan, Tristan and Paul. Thanks everyone!

January 13, 2025
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

We're celebrating alongside you, Simon! Thanks for the kind words and 5-stars, that's what we're here for -- helping you to succeed with The Events Calendar. We've got your back if you need us!

Rated 5 out of 5 stars

My client paid for an extended license…

My client paid for an extended license and boy was it worth it! We had two small issues and Paul's quick response to the ticket and helpful resolution was perfect and totally met the need. I'll recommend this to all my clients going forward.

January 5, 2025
Unprompted review
Rated 5 out of 5 stars

The Event Calendar and TEC Pro are the…

The Event Calendar and TEC Pro are the best calendar solution for WordPress. We’re also using Event Tickets Plus and Promoter — all great products. What is really great is the support staff who have helped tailor all these apps to fit our unique requirements. With their direction, I’ve been able to make CSS and PHP mods (I’m a programmer with prior knowledge of these languages and tools). Just finding where to make the mods is 99% of the mod jobs. A big thank you goes to their SUPER SUPPORT STAFF.

December 30, 2024
Unprompted review
Rated 5 out of 5 stars

Review of The Events Calendar Support

I recently interacted with The Events Calendar Support team and had a great experience. Gladys Roldan was responsive and provided detailed answers regarding licensing options for development environments. Her guidance made navigating the plugin's features much easier.

Gladys also kept my ticket open for further questions, demonstrating a commitment to customer support. Additionally, the welcome discount coupon was a thoughtful gesture.

Overall, the support I received was excellent, and I would definitely recommend their services for future projects. Thank you, Gladys and the team!

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

Quick answer, follow up and issue resolved !

December 17, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for your positive review! We’re so glad to hear our team could provide a quick response and a positive experience.
Thank you for choosing The Events Calendar!

Rated 5 out of 5 stars

Great Support

Got very clear answers to my questions.

December 17, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for your kind review! We’re delighted to hear that you received clear answers to your questions.
Thank you for choosing The Events Calendar!

Rated 5 out of 5 stars

The support is suberb

The support is suberb: explendid answer to my question with details and expertise :)

December 6, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for the wonderful review! We are thrilled to hear that our support team could assist you and provide the answers you needed. If you ever have more questions or need further help, don't hesitate to reach out.
Thank you for choosing The Events Calendar!

Rated 2 out of 5 stars

I would like my day back.

In all my years (decades) of coding for wordpress sites, have I ever had to modify so many lines of CSS codes just to make things work. In the end, I had to buy a plugin to get things to style correctly and faster, and my clients site ran out of memory trying to get it to run. I want my day back. I moved their site to Modern Events Calendar. Seriously, I could have created a custom post type with some fields, and done this in half the time.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great plugins and support

Great plugins, used across multiple client sites. The support team are very helpful when replying to tickets and never take too long to reply (normally within a 24hour period). Have dealt with a few different members of the support team and all are very helpful and quick to resolve most issues, self-inflicted and otherwise.

December 3, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for the wonderful review! We are thrilled to hear that you've found our plugins to be reliable across multiple client sites and that our support team has consistently met your expectations. It's great to know that our quick response times and dedication to resolving issues -big or small- have made a positive impact.
Thank you for choosing The Events Calendar!

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