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The Events Calendar Reviews 261

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpfulness of the staff, noting their responsiveness and expertise in resolving issues. Many people appreciate the prompt and detailed responses, which often lead to quick resolutions and a smooth overall experience. However, some people were dissatisfied with the user experience, finding the product buggy and requiring significant customization to function as desired. A few other people also felt that the customer support and return policy were disappointing, describing a lack of flexibility and an unfriendly experience.

What people talk about most

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

User experience

Users describe ambiguous interactions with the user experience. Some customers found the plugin to be a great... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more

Company replied

Rated 5 out of 5 stars

I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only... See more

Company replied

Rated 5 out of 5 stars

I give this plugin 5 stars BECAUSE the customer support was excellent throughout. I had a problem with not being able to use the plugin correctly because it would not post an event on a specific calen... See more

Company replied

Rated 5 out of 5 stars

I've been wanting to try The Events Calendar for a bit, but wasn't sure and I am very glad I finally did! It's a great feature for any community, especially our gaming one that holds online event... See more

Company replied


Company details

  1. Event Technology Service
  2. Event Ticket Seller

About The Events Calendar

Written by the company

The Events Calendar family of WordPress plugins and connected services are thoughtfully designed and carefully crafted to make managing events easy. We not only know events but we know events people too. We bring an understanding of your needs into every facet of our products.

Display your events with The Events Calendar.
Display your events with The Events Calendar.

Display your events with The Events Calendar.
Sell tickets and manage attendees with Event Tickets.

Display your events with The Events Calendar.
Create interactive seating maps for your venue with Seating.

Display your events with The Events Calendar.
Master event communications with Promoter.

Display your events with The Events Calendar.
Host user-submitted events with Community.

Display your events with The Events Calendar.
Pull events into a single calendar from sources like Meetup and Google Calendar with Event Aggregator

Display your events with The Events Calendar.
Create and display event schedules with Event Schedule Manager.

Display your events with The Events Calendar.
Seamlessly connect Eventbrite tickets to your WordPress website via The Events Calendar.

Display your events with The Events Calendar.
You can get each plugin or service individually, or bundle and save big..

What we’re known for:

🫶Connecting People through Simplified Event Management
Say goodbye to complicated event setups. Our plugins make managing events on WordPress easy and efficient, allowing you to focus on what truly matters–bringing your people together.

🧵Seamless WordPress Integration Enjoy plugins that integrate flawlessly into your WordPress site. Our tools are designed to work in harmony with your existing setup, ensuring a smooth user experience.

🤓Dedicated Support Team Our support team is always ready to assist. Whether you have a simple question or need in-depth troubleshooting, expect prompt and expert help to keep you moving forward.

🚀Constant Innovation Stay ahead of the curve with regular updates that introduce new features and improvements. We’re committed to evolving our products to meet your ever-changing needs.

💪Proven Reliability Choose a solution known for consistent performance. Our track record of user satisfaction solidifies our position as a leading choice in event management systems.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great

Great! service big up to the team

September 20, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for the fantastic review! We're thrilled to hear that you had such a great experience with our support team.

Rated 5 out of 5 stars

This company has created a booking plugin that is fantastic.

It is just as important to have an excellent product as it is to have excellent support, and this company has it. This gives the user great peace of mind and confidence, and they can trust that, in the event of any difficulty that may arise, they will have efficient and friendly support.

September 19, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you so much for your kind review! We're thrilled that you're enjoying both our booking plugin and the support we provide. It's great to hear that you feel confident using our product, knowing that our team is here to help whenever needed.

Rated 5 out of 5 stars

Gladys was extremely helpful

Gladys was extremely helpful, and persistent in working my request through, not just from the initial request, but some of the complexities..

September 18, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for your wonderful feedback! We're delighted to hear that Gladys was able to thoroughly assist you with all of your requests.

Rated 5 out of 5 stars

Thorough Answers!

I had a wonderful week-long conversation with Chika Ibeneme, a support specialist at TEC! He was patient, quick to respond and answered my [basic] questions thoroughly. What impressed me the most was his attention to my lower level of knowledge. He confirmed my course of attention and provided some step-by-step instructions to ensure my success. So thankful to have that support in my corner! Bravo, Chika! Job well done!

September 9, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for your wonderful feedback! We're thrilled to hear that Chika provided you with such thorough and patient support throughout your conversation.

We’ll be sure to pass along your kind words to Chika.

Rated 5 out of 5 stars

TEC always have top-notch customer service!

Excellent and lighting fast customer service! I reported a bug and a couple of hours later it was resolved with a hot fix.

September 17, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for your fantastic review! We're thrilled to hear that you experienced our top-notch customer service firsthand. It's great to know that our team was able to resolve your bug so quickly with a hot fix.

Rated 5 out of 5 stars

Event Calendar Support Team is Good

Overall, there was good communication, and the issue was resolved. Paul did a great job following up on the ticket and providing good fixes.

September 12, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for your kind words! We're delighted to hear that Paul and the team provided excellent communication and solutions to resolve your issue. We always strive to offer top-notch support, and we're glad you had a positive experience!

Rated 5 out of 5 stars

Helpful and allowed me to find a…

Helpful and allowed me to find a resolution quickly.

September 16, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for your wonderful review! We're glad to hear that our support team was able to help you find a resolution quickly.

Rated 5 out of 5 stars

Great info from Jhon Beacham

Great info from Jhon Beacham. Direct solution.

September 14, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for the wonderful review! We're happy to hear that John Beacham provided you with great info and a direct solution to your issue.

Rated 5 out of 5 stars

Their response was timely and very…

Their response was timely and very helpful.

September 11, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for your kind words! We're glad to hear that our team was able to respond quickly and provide the help you needed.

Rated 3 out of 5 stars

Customer support great but our issue…

Customer support great but our issue was not resolved. Meetings booked via Zoom directly, are not supported by Events Calendar. We get an error msg account not supported. Only meetings created in events calendar supported we observed.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Paul and Tristan were amazing at…

Paul and Tristan were amazing at helping me solve a mind-boggling glitch on my website; we worked through different options together until the mystery was solved. If they ever thought I was annoying or basic, they definitely never let on! Thanks a lot for helping me get my community listings site back up and running again

September 12, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for the fantastic review! We're so glad to hear that Paul and Tristan were able to work through the issue with you and solve the glitch. We pride ourselves on making sure every customer feels supported, and it’s great to know they provided that level of care.

Don’t worry, your questions are never annoying—just part of the process! We're happy to have your community listings site back up and running. If you need anything in the future, we’re always here to help!

Rated 4 out of 5 stars

Fast working solution

September 13, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you so much for your review! We're happy to hear that you found a fast and effective solution with our product.

Rated 5 out of 5 stars

Great plugin

Great plugin, great support! Love it!!!!

September 11, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for your fantastic review! We're thrilled to hear that you're enjoying our plugin and the support we've provided.

Rated 5 out of 5 stars

The support agent (Paul Acido) was…

The support agent (Paul Acido) was amazing and really helped me understand what my options were, and went the extra mile to provide answers. He really took an interest in helping me out. Thank you!!

September 12, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for the wonderful feedback! We’re thrilled to hear that Paul was able to provide such exceptional support and go the extra mile to assist you. It's great to know he helped you understand your options and took a genuine interest in resolving your issue.

Rated 5 out of 5 stars

Customer support extraordinare

Customer support - John Beacham - was great! He was super helpful in getting my issue resolved with time zones and event importing.

September 12, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you so much for the fantastic review! We're thrilled to hear that John was able to help you resolve the time zone and event importing issues. We always aim to provide top-notch support, and we're glad that you had such a positive experience.

Rated 5 out of 5 stars

EXCELLENT SUPPORT!!

Gladys got back to me quickly to resolve my problem. Excellent support!

September 6, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you so much for the fantastic review! We're thrilled to hear that Gladys was able to resolve your issue quickly. Providing excellent support is our top priority, and it's great to know you had a positive experience!

Rated 5 out of 5 stars

Great plugin for a more detailed events…

Great plugin for a more detailed events calendar. Easy to use and great customer service!

September 10, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you so much for your kind words! We're delighted that you're enjoying the detailed features of our events calendar and finding it easy to use. It's great to hear that our customer service has been helpful to you as well! We appreciate your support!

Rated 5 out of 5 stars

Yes the product is awesome

Yes the product is awesome. Yes it will do what you are looking for it to do. But none of that matters cause what is really the best part, is the support. Any question gets answered. Any problem get solved. They are great. My last issue with Chika was solved in minutes!

September 9, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you so much for the awesome review! We're thrilled to hear that our support team, especially Chika, was able to assist you quickly and effectively. We're glad you're enjoying both the product and the support, and we're always here to help whenever you need us!

Rated 5 out of 5 stars

John Beacham was fast and helpful to…

John Beacham was fast and helpful to provide support, he followed up to make sure his fix worked for me. I appreciated the great support and will continue using and recommending this plugin for my clients' needs.

September 5, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for the glowing review! We're thrilled to hear that John was able to provide fast and helpful support, and that his follow-up ensured everything was resolved smoothly. We truly appreciate your continued trust in our plugin and your recommendations for your clients' needs!

Rated 5 out of 5 stars

Great support

I did have to tweak here and there to make the calendar work but the your support helped me right away and the issues were all solved.

Thanks alot to Atousa!

September 5, 2024
Unprompted review
The Events Calendar logo

Reply from The Events Calendar

Thank you for your fantastic review! We're thrilled to hear that our support team, especially Atousa, was able to assist you in resolving the issues you encountered with the calendar. We appreciate your patience and willingness to make those tweaks, and we're glad everything is now working smoothly.

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