We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more
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The support team replied quickly with clear instructions for a solution that solved my problem. That's the way it should be, thank you!
Very good support. Big shout out to Paul. Very good developer. Thank you so much again.
There is nothing more to say about this excellent support. Together we have fought our way through many difficult problems and were able to solve them in close cooperation. Thank you Abz, you are great.
Jes was excellent at guiding me through difficulties when setting up my site and was able to explain in simple terms the solutions that I needed.
I am very pleased with the support and service provided. 5*
Great response times, very insightful thanks guys!
As a loyal and long-term user of Events Calendar Pro, Event Tickets Plus, and, recently, Wallets Plus, my experience with the software and customer support has been exceptional. My customers have received huge value from their sites that utilise the plugins, and when support has been required for odd bugs and billing queries, the team has been prompt, courteous, and always solved the query. Highly recommended. Thank you, team.
Outstanding and attentive help on customization from Atousa! Thank you.
Very helpful information. Jes was knowledgeable and courteous.
I always receive a prompt reply to support requests. And, the information is helpful to solving my issue. Thanks!
Oh my goodness, Darian went above and beyond to help! Maybe this is true for all of us who pay for "Pro" but he helped resolve the issue, kept me updated about the progress, and was very clear about how to fix it. I'm so grateful!
TEC Pro is a solid plugin when it comes to showing events but I wanted to customize the photo view layout of The Events Calendar Pro to fit 4 events per row instead of the default 3 per row in the isotope grid. Support engineer Masood provided me with a solution for this.
I give it a 4 stars out of 5 because I think there is room for improvement for this plugin, like allowing to set the number of items per row for the photo view in the admin and refactoring code so that all images get clipped or cropped with same dimensions.
Very fast, very good Support. Thanks to Iris for helping me.
Iris was very helpful in reviewing my specific issue and providing instructions on how to fix.
The Events Calendar is a really good plugin! I had an issue trying to filter out events from the main page and showing them on a category page, and Paul was able to give me a solution that worked. I'd recommend this plugin to anyone who needs to show events on their website.
Beware the autorenewing subscription, which will increase year-on-year without warning. It's increased by over $100 per year in five years, and this subscription is in fact only for "premium support". How premium is the support? Enough to justify $179? Well - the plugin itself works OK : clunky to use at times and some weird workarounds that you have to use, but the support team haven't replied to my messages at all. This all feels a bit... scammy. I guess partly my fault for not keeping on top of why a plugin was debiting sharply increasing amounts of money over PayPal each year, but it's quite obviously a business model of relying on enough people not noticing what's happening.
Very Helpful. Very detailed in explanations and guidance.
Iris gave an excellent response to my problem and I was able to follow the instructions easily. Much appreciated!
Paul is very responsive with good solid options to resolve the problem.
We bought the pro version hoping to make life easier for our web person via additional features, but the real benefit was the support! Mahsood Khan has been super helpful.
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