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The Events Calendar Reviews 261

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpfulness of the staff, noting their responsiveness and expertise in resolving issues. Many people appreciate the prompt and detailed responses, which often lead to quick resolutions and a smooth overall experience. However, some people were dissatisfied with the user experience, finding the product buggy and requiring significant customization to function as desired. A few other people also felt that the customer support and return policy were disappointing, describing a lack of flexibility and an unfriendly experience.

What people talk about most

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

User experience

Users describe ambiguous interactions with the user experience. Some customers found the plugin to be a great... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more

Company replied

Rated 5 out of 5 stars

I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only... See more

Company replied

Rated 5 out of 5 stars

I give this plugin 5 stars BECAUSE the customer support was excellent throughout. I had a problem with not being able to use the plugin correctly because it would not post an event on a specific calen... See more

Company replied

Rated 5 out of 5 stars

I've been wanting to try The Events Calendar for a bit, but wasn't sure and I am very glad I finally did! It's a great feature for any community, especially our gaming one that holds online event... See more

Company replied


Company details

  1. Event Technology Service
  2. Event Ticket Seller

About The Events Calendar

Written by the company

The Events Calendar family of WordPress plugins and connected services are thoughtfully designed and carefully crafted to make managing events easy. We not only know events but we know events people too. We bring an understanding of your needs into every facet of our products.

Display your events with The Events Calendar.
Display your events with The Events Calendar.

Display your events with The Events Calendar.
Sell tickets and manage attendees with Event Tickets.

Display your events with The Events Calendar.
Create interactive seating maps for your venue with Seating.

Display your events with The Events Calendar.
Master event communications with Promoter.

Display your events with The Events Calendar.
Host user-submitted events with Community.

Display your events with The Events Calendar.
Pull events into a single calendar from sources like Meetup and Google Calendar with Event Aggregator

Display your events with The Events Calendar.
Create and display event schedules with Event Schedule Manager.

Display your events with The Events Calendar.
Seamlessly connect Eventbrite tickets to your WordPress website via The Events Calendar.

Display your events with The Events Calendar.
You can get each plugin or service individually, or bundle and save big..

What we’re known for:

🫶Connecting People through Simplified Event Management
Say goodbye to complicated event setups. Our plugins make managing events on WordPress easy and efficient, allowing you to focus on what truly matters–bringing your people together.

🧵Seamless WordPress Integration Enjoy plugins that integrate flawlessly into your WordPress site. Our tools are designed to work in harmony with your existing setup, ensuring a smooth user experience.

🤓Dedicated Support Team Our support team is always ready to assist. Whether you have a simple question or need in-depth troubleshooting, expect prompt and expert help to keep you moving forward.

🚀Constant Innovation Stay ahead of the curve with regular updates that introduce new features and improvements. We’re committed to evolving our products to meet your ever-changing needs.

💪Proven Reliability Choose a solution known for consistent performance. Our track record of user satisfaction solidifies our position as a leading choice in event management systems.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

5-star
4-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Iris was Wonderful!

I reached out to troubleshoot a problem with the demo site for testing. Iris was very patient and helped me understand that the day event limit only works for specific event types.

I was in a bit of a time crunch because I am meeting with the client this week to show them the demo, and the response time was very fast.

Thank you so much!

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

The RSVP feature is nice and simple to…

The RSVP feature is nice and simple to use and gives me just what I wanted to set a number of event spaces and allow people to book right in the event post it relates to. I used the support email to clarify one thing and Iris was quick to respond and put me on the track. Great plugin.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to get help

Easy. I liked how the person on website chat told me email support would reply in minutes. Thank you. Easily solved.

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

IRIS WAS UNBELIEVABLE

IRIS WAS UNBELIEVABLE! She made it possible for a non-techy person like me to be able to troubleshoot and fix the problem I was having with my Events Pro/Virtual Calendar! She send detailed instructions to me several times until we got it working. She even followed up the day after I reported I got it fixed. Very comforting and informational. You could almost see her smiling as I read her emails! She was very attentive and went out of her way to see that I was happy with the plugins and the final output of the calendar. Thanks, Iris:)

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Response was super quick

Paul’s response was super quick and only required copy paste on my side. He made it so easy!! He was nice to give a fix for additional follow up requests.

Thanks, Paul!!

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Mighty calendar plugin and superb support!

The Events Calendar plugin suite is not only a mighty calendar with a lot of features for your WordPress website, but they also have a superb and fast customer service with quick response times and super helpful staff. After our purchase for a client, we discovered that the "Event Importer Bundle" would be the better option. Quick message to the support and we got an uncomplicated refund for our initial purchase. After moving the project from staging to the live environment we ran into a license error -- a quick chat with Iris resolved everything in no time.

July 5, 2024
Unprompted review

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