We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more
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I reached out to troubleshoot a problem with the demo site for testing. Iris was very patient and helped me understand that the day event limit only works for specific event types.
I was in a bit of a time crunch because I am meeting with the client this week to show them the demo, and the response time was very fast.
Thank you so much!
I appreciated my support team's (Iris) patience and persistence in resolving this issue. It was genuinely a pleasure working with her.
The RSVP feature is nice and simple to use and gives me just what I wanted to set a number of event spaces and allow people to book right in the event post it relates to. I used the support email to clarify one thing and Iris was quick to respond and put me on the track. Great plugin.
Iris responded to my request incredibly quickly and solved the problem within 30 minutes. Thank you TEC team!!!!
The Support team helped me through a difficult issue and didn't stop until we arrived at a solution. Thank you!
Easy. I liked how the person on website chat told me email support would reply in minutes. Thank you. Easily solved.
The solution to my problem was given immediately, even without me being a known client.
And on top of that a problem which I was not aware of was identified.
IRIS WAS UNBELIEVABLE! She made it possible for a non-techy person like me to be able to troubleshoot and fix the problem I was having with my Events Pro/Virtual Calendar! She send detailed instructions to me several times until we got it working. She even followed up the day after I reported I got it fixed. Very comforting and informational. You could almost see her smiling as I read her emails! She was very attentive and went out of her way to see that I was happy with the plugins and the final output of the calendar. Thanks, Iris:)
Excellent and fast response! Paul helped to resolve the concern.
Exemplary support provided by Iris. Highly recommended.
the solution provided was straight forward and took care of my issue right away. 👍
Always had a timely response with any issues. A recent issue was assisted by Tristan after an update disabled some display options of my calendar. Great, simple calendar for the website.
Always great support from the events calendar people super quick they listen to you and they get you set back up as quick as they can!
Chika from support was great help, was able to troubleshoot our problem and get it sorted!
Paul’s response was super quick and only required copy paste on my side. He made it so easy!! He was nice to give a fix for additional follow up requests.
Thanks, Paul!!
The Events Calendar plugin suite is not only a mighty calendar with a lot of features for your WordPress website, but they also have a superb and fast customer service with quick response times and super helpful staff. After our purchase for a client, we discovered that the "Event Importer Bundle" would be the better option. Quick message to the support and we got an uncomplicated refund for our initial purchase. After moving the project from staging to the live environment we ran into a license error -- a quick chat with Iris resolved everything in no time.
Efficient, experienced and friendly support team. Thanks
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