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The Events Calendar Reviews 261

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpfulness of the staff, noting their responsiveness and expertise in resolving issues. Many people appreciate the prompt and detailed responses, which often lead to quick resolutions and a smooth overall experience. However, some people were dissatisfied with the user experience, finding the product buggy and requiring significant customization to function as desired. A few other people also felt that the customer support and return policy were disappointing, describing a lack of flexibility and an unfriendly experience.

What people talk about most

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

User experience

Users describe ambiguous interactions with the user experience. Some customers found the plugin to be a great... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using The Events Calendar plugin and are extremely happy with it! It’s a powerful, reliable tool that makes managing and showcasing events seamless. What impressed us the most, though,... See more

Company replied

Rated 5 out of 5 stars

I’m using the events calendar and event tickets plus as a platform for selling tickets for small group workshops. The capability of the plugin has been exactly what I’ve needed, and it’s not only... See more

Company replied

Rated 5 out of 5 stars

I give this plugin 5 stars BECAUSE the customer support was excellent throughout. I had a problem with not being able to use the plugin correctly because it would not post an event on a specific calen... See more

Company replied

Rated 5 out of 5 stars

I've been wanting to try The Events Calendar for a bit, but wasn't sure and I am very glad I finally did! It's a great feature for any community, especially our gaming one that holds online event... See more

Company replied


Company details

  1. Event Technology Service
  2. Event Ticket Seller

About The Events Calendar

Written by the company

The Events Calendar family of WordPress plugins and connected services are thoughtfully designed and carefully crafted to make managing events easy. We not only know events but we know events people too. We bring an understanding of your needs into every facet of our products.

Display your events with The Events Calendar.
Display your events with The Events Calendar.

Display your events with The Events Calendar.
Sell tickets and manage attendees with Event Tickets.

Display your events with The Events Calendar.
Create interactive seating maps for your venue with Seating.

Display your events with The Events Calendar.
Master event communications with Promoter.

Display your events with The Events Calendar.
Host user-submitted events with Community.

Display your events with The Events Calendar.
Pull events into a single calendar from sources like Meetup and Google Calendar with Event Aggregator

Display your events with The Events Calendar.
Create and display event schedules with Event Schedule Manager.

Display your events with The Events Calendar.
Seamlessly connect Eventbrite tickets to your WordPress website via The Events Calendar.

Display your events with The Events Calendar.
You can get each plugin or service individually, or bundle and save big..

What we’re known for:

🫶Connecting People through Simplified Event Management
Say goodbye to complicated event setups. Our plugins make managing events on WordPress easy and efficient, allowing you to focus on what truly matters–bringing your people together.

🧵Seamless WordPress Integration Enjoy plugins that integrate flawlessly into your WordPress site. Our tools are designed to work in harmony with your existing setup, ensuring a smooth user experience.

🤓Dedicated Support Team Our support team is always ready to assist. Whether you have a simple question or need in-depth troubleshooting, expect prompt and expert help to keep you moving forward.

🚀Constant Innovation Stay ahead of the curve with regular updates that introduce new features and improvements. We’re committed to evolving our products to meet your ever-changing needs.

💪Proven Reliability Choose a solution known for consistent performance. Our track record of user satisfaction solidifies our position as a leading choice in event management systems.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Prompt customer service

I had a situation with the 'back end' of my events calendar experience, meaning that only I and my colleagues could see the problem. I submitted a 'help' tickets and, though it was on a holiday weekend, I received a prompt suggestion from an EventsCalendar employee. I followed his suggestion that immediately solved the problem. Events Calendar has wonderful customer service!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Best events plugin - period.

I’ve used MANY, many different calendar embedding apps and this is by far the best I’ve found in terms of flexible viewing options, ease of use (once you get your head around what I’ll admit was a slight learning curve), and particularly the support a pro-user gets. Worth every penny to upgrade to pro, even if the features aren’t needed, as the support is second to none. I’ll call out Masood from the support team… this bloke needs a pay rise - sensationally good at what he does, and sounds like a genuinely nice bloke to boot! Cheers to everyone at the events calendar!

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

Ultra fast support respons!

I'm just at the start of rolling out the Event calendar plugin when I bumped into a small date problem on the community event page.
However I got lightning fast support by Iris, finding a quick and acceptable workaround.
Great and super fast support!

June 12, 2024
Unprompted review
Rated 5 out of 5 stars

amazing support

The support is amazing! The Supporter unterstood my problem and could help me fix the issue and also to imrpove my setup. Great Job! Thanks a ton!

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Support Team Rocks!

Anytime I reach out to the support team, I get a prompt reply that is fully detailed and leaves very little for me to need to follow up with. I can get things adjusted fast and that in itself, is a huge win these days.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Spot-On Support

Frank quickly identified the issue and explained how to resolve it. Despite it being user error, he didn't judge. Instead, he provided support. I don't see much of that anymore, so both he and the plugin merit applause.

May 14, 2024
Unprompted review

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