Had the pleasure of recently working with Waseem from Mid Wales who chased down our order delayed by DPD. Goods were meant to arrive next morning on an urgent delivery but took 4 days to get to our w... See more
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I was trying to integrate a new underfloor heating into my existing Honeywell Evohome system, and Richard's advice was absolutely invaluable. He steered me in the right direction, supplied all the nec... See more
Product clearly stated that It would work with my boiler,, all numbers matched according to their compatibility list. But product failed to work.. communication response was basically tough not our... See more
Company replied
Found what I wanted on your site no problem, ordered the kit and it turned up a few days later. Brilliant. But can't review how it works yet as not got round to fitting it. My old non internet... See more
Company details
Written by the company
Pirate Heating Supplies is a family‑run online heating supplier operated by Mid Wales Plumbing & Heating Supplies Limited, founded in 2014 by Richard and Diane Burrows. Based in the heart of Mid Wales, we’ve grown over the past decade into one of the UK’s most trusted online specialists for high‑quality plumbing and heating products. Our business originally built its reputation as The EVOHOME Shop, becoming the UK’s leading online stockist for Honeywell Home’s evohome range. That expertise shaped the high standards we continue to uphold today. As our company evolved, we brought everything under one brand — Pirate Heating Supplies — allowing us to focus on delivering a clear, reliable, and customer‑friendly shopping experience. We supply a carefully curated range of premium heating solutions from respected manufacturers including Resideo (Honeywell Home), Intergas, ESBE, Vaillant, Intatec, and Primary Pro. Whether you’re upgrading your central heating, installing smart controls, or sourcing specialist boiler parts, we only stock products we know are dependable, efficient, and built to last. Fast, reliable service is central to what we do. Orders placed before 4pm (Monday–Friday) are dispatched the same day via trusted carriers such as Royal Mail and DPD, with most customers receiving their items the next working day. We also offer timed delivery options, weekend services, and the ability to choose a delivery date that suits your schedule. Customers choose Pirate Heating Supplies because we combine competitive pricing with genuine product knowledge and friendly, accessible support. Whether you’re a homeowner fitting your first smart thermostat or a heating engineer needing urgent boiler spares, our team is here to help with product advice, compatibility checks, and order queries. We’re committed to providing a smooth, trustworthy online shopping experience backed by honest communication and fast, dependable delivery. Our goal is simple: to be the heating supplier you can rely on, every time.
Contact info
PO Box 194, SY16 9BP, Caersws, United Kingdom
- 01686 626314
- sales@pirateheatingsupplies.com
- theevohomeshop.co.uk
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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I always use MVPHS to buy the Honeywell…
I always use MVPHS to buy the Honeywell evoHome components.
Very professional, excellent technical support, quick shipment and good prices - what else can you expect from a supplier?
Definitely a 5 star.
April 7, 2022
Excellent advice and speedy delivery
April 1, 2022
All seems to work and delivery was very…
All seems to work and delivery was very efficient
March 30, 2022
Evohome HR91 four pack
I can't fault the order process and it was delivered in record time.
March 14, 2022
Very helpful and knowledgeable owner
Very helpful and knowledgeable owner. Fast delivery but no slow free option
March 12, 2022
Arrived on time and as expected
Arrived on time and as expected, packed well and no issues whatsoever great service
March 11, 2022
Excellent service
Excellent service . Tom (I believe it was) kindly helped out with a late request after I had placed an on-line order.. Informative website as well. Thank you.
March 9, 2022
Excellent service
March 8, 2022
Great price & Great Service.
EvoHome Shop not only gave great pre-sales advice, but they also had the items in stock and they arrived next day.
Great price & Great Service.
March 8, 2022
Always excellent
Always excellent. Expert advice, keen prices, fast and accurate service.
March 2, 2022
Exceptional service
Very fast delivery, and crucially the website description was clear and gave me confidence the item would work with my existing set up. Exceptionally useful YouTube video provided via QR code meant I was up and running within minutes of opening the box. Thank you so much.
March 1, 2022
Unprompted review
Fast delivery and well packaged
February 28, 2022
Excellent service
Excellent service
Ordered on a Friday ,delivered Saturday goods in perfect condition
February 18, 2022
Good system, however instructions could have been clearer.
I installed the Honeywell Evohome at my home last week. 12 Rads + hot water via a Y Plan three port valve.
It was disappointing that the instructions provided with the various boxes supplied were not consistent in relation to wiring diagram the hot water BR91. The Manual with main controller had half the pages missing!
This could have been clearer.
Also the need to clear the binding on the heating BR91 and link t to the three port valve was not included in the instructions.
The system has been great and I'd highly recommend.
A useful addition to the functionality would be to switch off individual rooms as well as the whole system.
I often have family staying over in various bedrooms and being able to have a set programme for a bedroom that I can switch on and off would be so much easier than having to manually set up each bedroom depending on how many people are staying.
February 16, 2022
Unprompted review
Good, fast & efficient...
Good, fast, efficient service.
I have always ordered all my Evohome equipment from them.
Highly recommended
February 14, 2022
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