Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of... See more
Lovely carded wool, the colours are beautiful. Also bought flat 100% wool felt for needle felting pictures and it is so much better than the squares I previously purchased from Amazon, there's... See more
Company replied
Very fast delivery. Haven't opened the package yet as my wife would be too tempted to open the individuals pieces now :D We have no doubts about the quality of the Advent set based on previous transa... See more
Company details
Written by the company
The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.
Contact info
Kingsmead, Station road, Kings Cliffe, PE8 6YH, Peterborough, United Kingdom
- 07777695114
- info@thefeltbox.uk
- thefeltbox.co.uk
5.0
Excellent
859 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All good great service
August 2, 2026
Excellent
Excellent customer service & communication. Prompt delivery.
Good quality products
August 2, 2026
Highly recommend.
Very good service. Easy to select colours. Very prompt delivery. Beautiful wool for felting. Highly recommend.
July 25, 2026
Happy with device goods and postage
Happy with device goods and postage. The only I would say can I have types of needles packaged in separate little box or container
July 29, 2026
I bought a couple of pairs of glasses…
I bought a couple of pairs of glasses for my crochet creations and they were fab! Beautifully made, packed carefully and delivered quickly, Thank You!
June 3, 2026
Perfect for projects of different sizes…
Wool felt backing for needle felting means I can cut it according to my picture project. Next project will be Christmas cards so I can cut many small pieces. Prompt arrival. Will be looking for more needle felting products etc from this supplier.
July 28, 2026
Reply from The Felt Box
Thank you, Jannie. Glad the felt backing let you cut to your own pattern, and good luck with the Christmas cards project. We hope to see you back for more needle felting supplies.
Excellent products and service
Excellent products and service, I would recommend this shop for all needle felting supplies
July 25, 2026
Reply from The Felt Box
Thank you very much, Veronica. We really appreciate the recommendation and are glad the products and service hit the mark.
Reply from The Felt Box
Thank you for the lovely words. We work hard to keep the colour range wide and the prices fair, so it is great to hear that comes through.
Very happy with my order
Very happy with my order, its was despatched and delivered promptly, thank you.
July 3, 2026
Reply from The Felt Box
Thank you, Mrs Shepherd. Glad your order was despatched and delivered promptly, and that you are pleased with it.
Reply from The Felt Box
Thank you, Mrs Smith. Glad the range and the speed of delivery both worked for you.
Ordering was simple
Ordering was simple, delivery was fast and straightforward and the products are excellent.
July 6, 2026
Reply from The Felt Box
Thank you, Lin. Glad ordering and delivery were straightforward, and that the wool lived up to expectations.
Lovely carded wool
Lovely carded wool, the colours are beautiful. Also bought flat 100% wool felt for needle felting pictures and it is so much better than the squares I previously purchased from Amazon, there's no comparison. I bought the large sheet of flat felt which I prefer as I can cut to whichever size I need. The delivery time is very quick.
June 30, 2026
Reply from The Felt Box
Thank you, Linda. Glad the carded wool and colours worked well, and that the flat felt sheet gave you the flexibility to cut to size. Glad delivery was quick too.
Got the colour I wanted reasonable…
Got the colour I wanted reasonable price , good quality , quick delivery 👍
July 6, 2026
Reply from The Felt Box
Thank you, Mrs Wilson. Glad you found the exact colour you were after, and that price, quality and delivery all lined up.
Excellent website and service.
The website was easy to navigate and the whole process was quick. The goods were delivered promptly and I was kept fully informed about the progress of the items purchased.
July 5, 2026
Reply from The Felt Box
Thank you for the kind words. Glad the website made ordering easy and that you were kept informed all the way through to delivery.
5 out of 5
Fast delivery, quality wool and beautiful colours. The price is very fair for the quality and quantity you get. Will definitely be using this as my go to supplier! Thank you!
July 4, 2026
Reply from The Felt Box
Thank you, Leona. Glad the wool, colours and delivery all met the mark, and that the price felt fair. Lovely to hear we will be your go-to supplier.
Beautiful wool
Beautiful wool, quick to felt with very smooth finish. Delivery was fast and communication excellent. Thanks
July 3, 2026
Reply from The Felt Box
Thank you, Joan. Lovely to hear the wool felted smoothly and quickly, and that delivery and communication both kept pace.
Reply from The Felt Box
Thank you. Glad the service was quick and the wool was to your liking.
Excellent product at competitive prices…
Excellent product at competitive prices and timely delivered.
best of all the hand written note with my delivery
June 25, 2026
Reply from The Felt Box
Thank you, Judith. Glad the product, pricing and delivery all worked well — and lovely that the handwritten note was a nice touch too.
Fast delivery and excellent starter needle felting kit!
excellent starter needle felting kit!
July 2, 2026
Reply from The Felt Box
Thank you very much for the kind words, Petya. We are delighted the starter kit worked well for you — it is designed to give new felters everything they need to get going without overwhelm. Enjoy the craft, and do let us know if you would like guidance on your next project
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.