Very pleased with my first purchase from Feltbox. Fast delivery, good communication & great choice of wools & tools. Prices are very competitive & quality products. I’m new to needle felting and I’... See more
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Review summary
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The Feltbox didn't have everything I ordered in stock but very kindly advised me they had an alternative fibre. As soon as let them know what I wanted as a replacement, I received a refund because of... See more
Well, yet again The Felt Box, that was an hour of my life gone spent choosing which colours, which type… and I loved it! So much choice it’s like being in a sweetie shop! Everything arrived beautifull... See more
Company replied
The Felt Box is an extremely reliable provider of all things needle felt! I order from them once a month and I am excited to every month. Bargain prices, delivery fee is minute and the products arrive... See more
Company replied
Company details
Written by the company
The Felt Box has been selling a huge range of carded wool, tools, felting materials and specialist fibres for all your needle felting needs since 2010. We provide quality products, value for money, quick shipping and excellent customer service. As a small business, with an excellent reputation, we are lucky enough to build strong and lasting relationships with our customers.
Contact info
Kingsmead, Station road, Kings Cliffe, PE8 6YH, Peterborough, United Kingdom
- 07777695114
- info@thefeltbox.uk
- thefeltbox.co.uk
4.9
Excellent
825 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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The website was easy to navigate and…
The website was easy to navigate and the range of accessories and wool was very good. The dispatch of goods was prompt and delivery time very good.
July 5, 2025
Quick service
June 28, 2025
I was really pleased with the felt I…
I was really pleased with the felt I ordered. I am not a regular felter - I was looking for felt for a repair project. My order arrived really quickly and I think they will do the job I need them for.
July 5, 2025
Very good quality wool
July 3, 2025
My order was delivered swiftly and well…
My order was delivered swiftly and well wrapped.
Many thanks.
July 3, 2025
Efficient service and excellent quality…
Efficient service and excellent quality products
June 24, 2025
I now only use The Felt Box for all my…
I now only use The Felt Box for all my needle felting items. Good choice, excellent value and customer service.
June 24, 2025
Good products and good value
The wool and needles I got were really good and packaged securely and safely. I am really pleased with what I got for the price.
I'm quite new to needle felting so it was nice being able to buy all the things I need in one place and the needle descriptions really helped me out. I struggled a little to tell which needles were which though as the colour coding had worn off a bit.
I bought the "Carded Maori Wool" in various colours and some of the Corriedale core wool and both were really nice to work with, the core wool definitely worked up faster than wool I've used before.
I recommend The Felt Box and will be ordering from here again!
May 4, 2025
Reply from The Felt Box
Dear Pat,
Thank you ever so much for your kind and thoughtful review.
We are delighted to hear that you were pleased with the quality of the wool and needles, and that your order arrived securely packaged. It is wonderful to know that as someone new to needle felting, you found our range and descriptions helpful.
We truly appreciate your feedback regarding the colour coding on the needles. We will certainly look into improving this, as ensuring clarity for our customers is very important to us.
It is lovely to hear that you enjoyed working with the Carded Maori Wool and the Corriedale core wool, and that the latter worked up more quickly for you – that is great to know!
Thank you once again for your recommendation. We look forward to your next visit and are always here should you have any questions or need any assistance.
Warmest regards,
The Felt Box® Team
Reply from The Felt Box
Dear Hazel,
Thank you so much for your lovely comment.
We truly appreciate your continued support and are so pleased to hear that you are happy with the service we provide. It means a great deal to us.
If there is ever anything you need, we are always here and happy to help.
Warmest wishes,
The Felt Box® Team
Reply from The Felt Box
Dear Amanda,
Thank you very much for your kind words.
We are so pleased to hear that you were happy with the quality and colour of the wool, as well as the prompt delivery. Your feedback truly means a lot to us.
We hope you enjoy working with your wool and look forward to welcoming you back again soon.
Warm regards,
The Felt Box® Team
Reply from The Felt Box
Dear Denise,
Thank you kindly for your lovely feedback.
We are delighted to hear that you are pleased with the wool and our delivery service. It is always a pleasure to serve you, and we truly appreciate your continued support.
Wishing you lots of enjoyment with your creations.
Warmest regards,
The Felt Box® Team
Brilliant products
Brilliant products, well priced, excellent packaging and deliverer quickly.
June 2, 2025
Reply from The Felt Box
Dear Angela,
Thank you so much for your wonderful review.
We are thrilled to hear that you were happy with the quality and pricing of our products, as well as the packaging and swift delivery. Your kind words mean a great deal to us.
We truly value your support and look forward to serving you again in the future.
Warm regards,
The Felt Box® Team
I haven't received this order yet?!
June 9, 2025
Reply from The Felt Box
Dear Mr Newby,
Thank you for your message.
According to the Royal Mail tracking information, your order has been marked as delivered. We are very sorry to hear that you have not received it.
We have reached out to you by email, as this is often the quickest and most efficient way to resolve such issues. Please do check your inbox and get back to us at your earliest convenience so we can assist you further.
Kind regards,
The Felt Box® Team
Great quality, quick delivery
This is one of many orders over the last few years all of which have been a very positive experience.
Delivery is on time if not ahead.
The wool is always of really good quality and comes in lovely colours.
Mainly used for wet felting with you g children, also weaving on peg looms.
May 28, 2025
Reply from The Felt Box
Dear Mirjam,
Thank you so much for your continued support over the years and for taking the time to leave such a lovely review.
We are delighted to hear that you have consistently had positive experiences with us, and that you are pleased with the quality and colour of the wool. It is wonderful to know that it is being used for both wet felting with young children and weaving on peg looms – it sounds like such a creative and rewarding activity.
We truly appreciate your kind words and look forward to continuing to provide you with materials you enjoy working with.
Warmest regards,
The Felt Box® Team
Fast delivery and well packaged
Fast delivery and well packaged. Amazing wool and colours are as seen .Will definitely be buying again.
May 26, 2025
Reply from The Felt Box
Dear Joan,
Thank you so much for your kind review.
We are so pleased to hear that you were happy with the fast delivery, secure packaging, and especially the quality and colours of the wool. It is lovely to know that the colours matched your expectations.
We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The Felt Box® Team
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