The Fone Case Company Reviews 

217
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Launceston branch. They were polite and helpful. My phone got squashed and need front and rear glass and a charging port. All was done in the time they promised. At first the touchscreen was largely u... See more

Rated 5 out of 5 stars

I ordered two phone cases from The Fone Case Company and I couldn’t be more impressed with their service and products. Both cases arrived quickly and in immaculate condition and were completely true t... See more

Rated 5 out of 5 stars

I ordered a matching phone case and air pods case for my daughter for Christmas, the latter being subject to a great discount code. Unfortunately having not checked the iPhone case size I realised... See more

Rated 1 out of 5 stars

wouldn't reccomend this company to anyone, ordered my daughter a phone case for her birthday after 20odd days I emailed asking when it would be delivered, to be told its been delivered. I asked them... See more

Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

217 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.5

All reviews

(217)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!

Such quick service my delivery came much sooner than it was expected and the quality of products are unreal, no one else I’d trust to protect my new phone!

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing

Great phone cases that fit perfectly and quick delivery. Would recommend 🥰

March 9, 2021
Unprompted review
Rated 3 out of 5 stars

Removed Samsung

I have many of your cases and have previously reviewed them and I absolutely love them! But they have such ce changed the style and aesthetic of their cases but I would still like some of them, however they removed all Samsung sizes from their website so I can't by any new cases

February 20, 2021
Unprompted review
Rated 5 out of 5 stars

Ordered the glossy cherry case

Ordered the glossy cherry case, I am in love with it, the quality is insane and the design is so cute, fast delivery too. Will be ordering again for sure!! Happy I’ve found a cute phone case company that isn’t dodgy or a scam! :)

February 9, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing!

I got the case the day after ordering it, and it’s sooo nice! Such good quality and I love it

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing company!!

Love this company, so pleased with the amazing case and the amazing service. Delivery was super fast! Definitely recommend!!

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Wrong size phone case...no problem

I ordered a matching phone case and air pods case for my daughter for Christmas, the latter being subject to a great discount code. Unfortunately having not checked the iPhone case size I realised on Christmas Day it was the wrong one.
I emailed the company and got a response the same day (Boxing Day) and thereafter a new case was sent out immediately.
There was no quibbling or requirement to return the “wrong size” case just an immediate solution.
The customer services emails were prompt and polite.
Thank you

January 7, 2021
Unprompted review
Rated 5 out of 5 stars

Love love love! Highly recommended <3

Love my black and white moon & stars case! Such good quality. Arrived quickly and packaged safely. People at work have complimented my case so much that they've ended up buying one too! Always recommending The Fone Case Company to friends - there is a design for everyone! Xx

January 1, 2021
Unprompted review
Rated 5 out of 5 stars

Really impressed

Really fast delivery, good quality case and feels very secure on my new phone. It’s very cute too. Will definitely purchase from here again in future :)

December 30, 2020
Unprompted review
Rated 5 out of 5 stars

Insane case

I ordered the black tough moon and stars case and I could be more impressed . Quick delivery and amazing quality case . Will definitely be purchasing again and

December 27, 2020
Unprompted review
Rated 1 out of 5 stars

Did not respond to emails for 2 weeks…

Did not respond to emails for 2 weeks so I was unable to return my unused item. Poor customer service.

December 15, 2020
Unprompted review
The Fone Case Company logo

Reply from The Fone Case Company

Hi there,

Thanks for your review. We are so sorry to hear this. The team have checked and we can not see any email from yourself. Please could you double check the email address and email info@thefonecasecompany.co.uk with your order number so we can help you.

Thanks,
TFCC

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