Absolutely fantastic gift hamper, full of tasty treats and cannot wait to enjoy. Very easy to order, tracked delivery and secure packaging (with ice packs!). Customer service has been excellent and ve... See more
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See what reviewers are saying
What a find this website is! It's like a Borough market online with small local businesses and delicious food products. All are available to browse in one spot. Plus the customer service is the best... See more
I ordered Irish Porter Cheddar cheese and specifically requested an expiry date after Christmas, however, it expires way before Christmas. It also doesn’t look authentic and not the same as photo on t... See more
Company replied
I had an issue with what I thought was an undelivered parcel by the expected due date. The communication with Angie at TheFoodMarket was exceptional. It turned out the parcel was delivered, on time,... See more
Company details
Written by the company
The Food Market is no longer trading and this profile is not monitored
Contact info
United Kingdom
- thefoodmarket.com
Scam I didn’t sign up for this and they…
Scam I didn’t sign up for this and they took money out of my account
February 10, 2025
Unprompted review
Order not received
I ordered Hydrangea root from this company approximately 4 months ago, I paid £198, did not receive my order, I emailed them several times with no reply, I called the phone number several times with no answer. Now on my shop app which shows me my order status it says the order has been cancelled, I’m so disappointed.
June 30, 2024
Unprompted review
Unable to order
Have had a great experience with this site in the past but for nearly a week I can not checkout my cart, says site maintenance!
Messaged repeatedly and just told we our sorting issue. Obviously not as other reviews have said this has been going on for a long time, 4 weeks +
September 8, 2024
Unprompted review
Maintenance issues at Checkout
I have previously had absolutely perfect service ordering from Foodmarket.com, but for almost the past 3 weeks, every time I attempt to checkout, I am met with a message stating they were carrying out maintenance and to check back later. This message has appeared repeatedly despite numerous attempts over this time.
August 28, 2024
Unprompted review
Abandoned my cart
I happily filled a virtual shopping cart with £55 worth of treats, only to find that shipping would be over £30.
Not for me, thanks. I'm off to unsubscribe and find somewhere else to shop.
August 18, 2024
Unprompted review
Highly recommended for quality and customer service.
We received our order on time and nicely packed.
The olive oil is of the highest quality and fairly priced.
July 4, 2024
Unprompted review
Chocolate assortment
Good selection of chocolate at a reasonable price
July 8, 2024
Unprompted review
Extremely excellent service and the…
Extremely excellent service and the jams are all very tasty
July 3, 2024
Unprompted review
I ordered
I ordered. I was given an approximate date for delivery.
It arrived within that period.
Well packaged and secure.
June 29, 2024
Unprompted review
Very impressed!
Super range of products and exactly the one I was looking for. Easy order, super fast delivery and I was kept updated every step of the process. Very impressed and will definitely use again.
July 5, 2024
Unprompted review
Great experience
Great range, excellent prices and fast delivery. Can’t fault the experience…. Will shop again
July 2, 2024
Unprompted review
Prices excellent
Prices excellent
Service excellent
Delivery excellent
Need I say more, oh highly recommend
June 28, 2024
Unprompted review
Wonderful produce - speedily delivered
Fabulous produce from their merchant The French Comté!
The air dried beef tavaillon marinated in plum brandy is nothing short of spectacular!
June 20, 2024
Unprompted review
First class customer service and advice
June 6, 2024
Unprompted review
Bought as a gift for my father
Bought as a gift for my father, and he had a call from DHL describing the contents and he was then emailed a customs form which he had to complete and return before they would send out the package. So not much of a surprise! I emailed The Food Market asking if this is normal and didn't receive a reply. So, in summary, great products but don't buy a surprise gift.
June 4, 2024
Unprompted review
Reply from The Food Market
Hi Nick,
Thank you very much for your review. Once again, we’re truly sorry for the experience you had with the courier.
Per our correspondence with you, the issue you encountered with the courier should not have happened, and our merchant has followed up with them. Additionally, we regret that your email went unanswered due to a technical issue, which has now been resolved to ensure it doesn't happen again.
We really appreciate you giving us an opportunity to make things right, as we take all reviews seriously. We hope you’ll give us another chance in the future!
Kind regards,
TheFoodMarket.com Team
Fantastic Customer Service!
I recently received an incorrect delivery of heath supplement juices, I only realised this a few weeks after we unpacked them! I emailed the Food Market on Friday afternoon and they responded immediately. A day later they have spoken to the merchant and resolved the issue with great diligence and efficiency! A special thank you to Angie!
June 3, 2024
Unprompted review
I had a very minor delivery question…
I had a very minor delivery question and Angie responded very promptly. Exceptional customer service.
May 17, 2024
Unprompted review
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