Absolutely fantastic gift hamper, full of tasty treats and cannot wait to enjoy. Very easy to order, tracked delivery and secure packaging (with ice packs!). Customer service has been excellent and ve... See more
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See what reviewers are saying
What a find this website is! It's like a Borough market online with small local businesses and delicious food products. All are available to browse in one spot. Plus the customer service is the best... See more
I ordered Irish Porter Cheddar cheese and specifically requested an expiry date after Christmas, however, it expires way before Christmas. It also doesn’t look authentic and not the same as photo on t... See more
Company replied
I had an issue with what I thought was an undelivered parcel by the expected due date. The communication with Angie at TheFoodMarket was exceptional. It turned out the parcel was delivered, on time,... See more
Company details
Written by the company
The Food Market is no longer trading and this profile is not monitored
Contact info
United Kingdom
- thefoodmarket.com
4.3
Excellent
313 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fabulous customer service
Fabulous customer service! I had a few issues which were of my own making, and Angie who I dealt with was prepared to go above and beyond for me! The cakes arrived bang on time and are absolutely gorgeous, it's the first time I've ever ordered cakes from this company and I will most definitely be ordering more in the future. First class all round 10/10! Highly recommended 😊
May 8, 2024
Unprompted review
Very helpful customer service which is…
Very helpful customer service which is hard to get these days. I will definitely use this company again and would highly recommend.
April 22, 2024
Unprompted review
An all round good experience.
Good communication throughout. Well packaged Easter cake. Family said the cake was lovely. Recommended seller👍🏻
March 28, 2024
Unprompted review
Pretty cakes
Pretty cakes, the recipients were delighted and both said they were delicious. Good price for a good service.
Could be my mistake but there was no info on who had sent it, however my sister saw the details of sender.
April 2, 2024
Unprompted review
Arrived on the date as requested ready…
Arrived on the date as requested ready for me to decorate for my daughter’s birthday party. Delicious cake!
March 23, 2024
Unprompted review
Excellent
Excellent, special little cake for grandson his own special Dinosaur cake,
The tin it came in made it really special and looked great .and personalised.
March 24, 2024
Unprompted review
Delicious Cream Tea
Great service from the Cornish hamper company.
The Cornish Cream Tea with fudge was amazing.It was bought as a present for my father.He was so surprised when he opened the box.Delicious!
March 24, 2024
Unprompted review
It,s got a little kick to It.
Ordered this range for the first time and I absolutely love it have even got my family onto It. I will certainly be buying more from this range and would definitely recommend it
March 14, 2024
Unprompted review
Best fruit cakes.
The boxes of 9 small fruit cakes are lovely. Repeat order and will order again.
March 7, 2024
Lemon oil was delivered instead of…
Lemon oil was delivered instead of olive oil as per my order.
I appreciate delivery of olive oil! Thsnkyou!
March 7, 2024
Reply from The Food Market
Hi Heather,
Thank you very much for your review and for bringing this issue to our attention. We’re sorry for the experience you had with one of our merchants. As per our correspondence with you, the issue was resolved with a replacement.
We understand the importance of addressing concerns promptly and ensuring your satisfaction. Please feel free to reach out to us via email so that we can personally assist you and ensure a smoother and more efficient experience in the future.
We really appreciate you giving us an opportunity to make things right, as we take all reviews seriously.
Kind regards,
TheFoodMarket.com Team
The cakes I ordered were lovely and I…
The cakes I ordered were lovely and I can recommend them to anyone wanting something special.
March 4, 2024
Order sorted and voucher reimbursed
Order sorted and voucher reimbursed ! Very impressed /- have not tasted the olive oil yet - but thank you
February 29, 2024
Wonderful customer service
Wonderful customer service. I was trying to place an order from Australia for delivery in the U K , the checkout would not enable me to place an Australian billing address. This was sorted quickly professionally and in a very friendly manner.
Thank you for your effort, much appreciated.
Jay.
March 1, 2024
Unprompted review
Fast efficient service
February 26, 2024
Arrived very well packaged.
Arrived very well packaged.
Haven't used yet, stored in freezer.
I like the delivery company you use
Pleasant service
February 22, 2024
Wonderful products from friendly and…
Wonderful products from friendly and reliable company!
February 21, 2024
Excellent
Instant delivery and rare, excellent customer service when I asked for guidance. Very happy customer. I will keep an eye on this company for other possible purchases.
February 21, 2024
Unprompted review
Fast response and perfect
When the courier company delivered my food order to the wrong address, I was gutted - the goods were a crucial part of an imminent family celebration. I contacted The Food Market and they were straight on it, replacement goods arrived in less than 24 hrs. Perfect condition, amazing service and utterly delicious. 5*
February 9, 2024
Unprompted review
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