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The Fragrance Co. Reviews 146

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TrustScore 4.5 out of 5

4.5

Perfume Store
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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are highly satisfied with the product quality, noting that the perfumes and aftershaves smell exactly like the original, often lasting longer and being more potent. The pricing is consistently praised as very reasonable and excellent value for money, making luxury scents accessible. Reviewers also frequently highlight the speedy and efficient delivery service, with orders arriving quickly and often beautifully packaged. However, some customers also noted that certain scents did not match the original as expected, with a few describing them as disappointing or having an off smell.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Quality

Users describe positive interactions with quality, with many reviewers highlighting that the scents are... See more

Price

Customers had positive experiences with price, consistently finding products to be of great value and very... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the speed and efficiency of... See more

Order

People report positive experiences with ordering, with many expressing satisfaction and intent to reorder.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I came across this company by complete accident looking for a particular perfume. When I saw the cost of the original perfume and then saw a version on this website, I decided to give it a try. Speedy... See more

Rated 5 out of 5 stars

Fantastic customer service! I ordered a Jo Malone dupe. Seemed good value for money, When it arrived I really disliked the smell - so much that I just wouldn't wear it - (all down to personal choic... See more

Rated 5 out of 5 stars

Purchased 101 Aventus. Smells great. Easy checkout, paid for express delivery, arrived within 24 hrs as it was Purchased in the evening. I will be buying from fragrance co again.

Rated 5 out of 5 stars

The website is easy to navigate, the perfume arrived quickly and was beautifully packaged. It looked much more expensive than it was. Unfortunately, despite selecting a perfume with my favourite... See more

Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Flavours, Fragrances and Aroma Supplier

Written by the company

Luxury you can wear everyday. Perfumes & aftershaves inspired by your favourite designer brands.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

146 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I wanted Lime Basil and Mandarin…

I wanted Lime Basil and Mandarin perfume, normally very expensive. I ordered a 100ml bottle and the scent is gorgeous. Exactly as l hoped and lasts for a long time. With my introduction offer of 10% off and a 30% discount on the site it is a real bargain! Very quick delivery.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased 101 Aventus

Purchased 101 Aventus. Smells great. Easy checkout, paid for express delivery, arrived within 24 hrs as it was Purchased in the evening. I will be buying from fragrance co again.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a perfume from here that…

I ordered a perfume from here that wasn’t really to my liking and it happens so I arranged for a return and they said I don’t need to return it and that they will refund me my full amount!! It is my first time shopping here, and because they were so nice I’m definitely coming back!!

April 8, 2026
Rated 5 out of 5 stars

I bought the 4 pack test kit to see the…

I bought the 4 pack test kit to see the quality and smell. It arrived quickly and in perfect condition. I am really happy they all smell amazing and very similar to the originals. I am definately going to buy the ones I like best,

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! I ordered a Jo Malone dupe. Seemed good value for money, When it arrived I really disliked the smell - so much that I just wouldn't wear it - (all down to personal choice). I emailed them to ask for an exchange; which they offer on their website. I received a prompt reply offering a replacement at no extra cost, AND I don't need to return the unwanted bottle. How fantastic is that?!

January 23, 2026
Unprompted review

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