The Fragrance Co. Reviews 

160
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and resemblance to original fragrances. Many also highlight the excellent value for money and competitive pricing. Reviewers frequently commend the fast and efficient delivery service, noting products arrive well-packaged. The fragrances are also often described as long-lasting, enhancing their overall appeal. However, some customers also noted that certain fragrances did not match the original scents as expected or were personally disappointing.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the quality and similarity to original... See more

Quality

Customers had positive experiences with quality, highly rating the products for their similarity to original... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting the swift and quick delivery... See more

Price

Users describe positive interactions with price, consistently finding products to be reasonably and... See more

Order

Reviewers highlight positive aspects of their orders, with many expressing satisfaction and a willingness to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website is easy to navigate, the perfume arrived quickly and was beautifully packaged. It looked much more expensive than it was. Unfortunately, despite selecting a perfume with my favourite... See more

Rated 5 out of 5 stars

I came across this company by complete accident looking for a particular perfume. When I saw the cost of the original perfume and then saw a version on this website, I decided to give it a try. Speedy... See more

Rated 5 out of 5 stars

Fantastic customer service! I ordered a Jo Malone dupe. Seemed good value for money, When it arrived I really disliked the smell - so much that I just wouldn't wear it - (all down to personal choic... See more

Rated 5 out of 5 stars

First class service and first class products I would definitely recommend this company No issues whatsoever when I have purchased from them Swift delivery products well packaged


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Flavours, Fragrances and Aroma Supplier

Written by the company

Luxury you can wear everyday. Perfumes & aftershaves inspired by your favourite designer brands.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(160)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a perfume from here that…

I ordered a perfume from here that wasn’t really to my liking and it happens so I arranged for a return and they said I don’t need to return it and that they will refund me my full amount!! It is my first time shopping here, and because they were so nice I’m definitely coming back!!

April 8, 2026
Rated 5 out of 5 stars

I bought the 4 pack test kit to see the…

I bought the 4 pack test kit to see the quality and smell. It arrived quickly and in perfect condition. I am really happy they all smell amazing and very similar to the originals. I am definately going to buy the ones I like best,

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! I ordered a Jo Malone dupe. Seemed good value for money, When it arrived I really disliked the smell - so much that I just wouldn't wear it - (all down to personal choice). I emailed them to ask for an exchange; which they offer on their website. I received a prompt reply offering a replacement at no extra cost, AND I don't need to return the unwanted bottle. How fantastic is that?!

January 23, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing fragrance

I purchased the Jo Malone-inspired 128 Dark Amber & Ginger for my wife to prove that she didn’t need to pay for the original. Unfortunately, it didn’t smell like the real thing despite the claims. My wife’s comment was … Don’t worry, I can use it as a room spray.

December 26, 2025
Unprompted review
Rated 2 out of 5 stars

Not A Happy Customer

I bought the Jo Malone "inspired" the
128 Dark Amber & Ginger Lilly and the 962 Velvet Rose & Oud. Delivery was surprisingly quick and well packaged hence the 2 stars. The perfumes have absolutely nothing to do with Jo Malone, I have been using both of the original ones for years and thought I'd buy the "inspired" to layer with the originals or to use at work. They don’t smell bad but definitely not inspired by either. I will definitely not use them as a main perfume and will sadly not order from this shop again.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

The perfumes are so similar

I only buy perfume from the Perfume co, because the perfume is so similar to the original.....I can't tell the difference.
And at such a reasonable price, I won't be going anywhere else 🙂

November 26, 2025

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