The Fragrance Co. Reviews 

160
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company, often praising the wonderful overall shopping value. Customers frequently mention that the products are very reasonably priced, beautifully packaged, and consistently deliver a pleasant, long-lasting daily scent. People also deeply appreciate the swift delivery service, noting that online orders arrive quickly and always in perfect condition. Some reviewers were not happy with certain fragrances, mentioning clearly that a few specific scents did not resemble the original versions at all. A few consumers noted that a particular perfume smelled quite strange or disappointing, leading them to decide not to use it.

What people talk about most

Product

Clients share positive opinions on product quality, noting that the fragrances smell amazing and closely... See more

Quality

People report high satisfaction with quality, noting that the fragrances smell gorgeous and similar to... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally swift... See more

Price

Reviewers mention positive feedback about price, noting that products are competitively priced and offer... See more

Order

Reviewers highlight positive aspects of order, describing the process as smooth and straightforward with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website is easy to navigate, the perfume arrived quickly and was beautifully packaged. It looked much more expensive than it was. Unfortunately, despite selecting a perfume with my favourite... See more

Rated 5 out of 5 stars

I came across this company by complete accident looking for a particular perfume. When I saw the cost of the original perfume and then saw a version on this website, I decided to give it a try. Speedy... See more

Rated 5 out of 5 stars

First class service and first class products I would definitely recommend this company No issues whatsoever when I have purchased from them Swift delivery products well packaged

Rated 5 out of 5 stars

Fantastic customer service! I ordered a Jo Malone dupe. Seemed good value for money, When it arrived I really disliked the smell - so much that I just wouldn't wear it - (all down to personal choic... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Flavours, Fragrances and Aroma Supplier

Written by the company

Luxury you can wear everyday. Perfumes & aftershaves inspired by your favourite designer brands.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(160)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Nice product & quick delivery

The perfume came quickly & smells exactly how I expected it to smell. The perfume is long lasting. I layered with another perfume & received compliments. Sleek packaging as well. The only reason why I haven’t given it 5 stars is because of lack of update for tracking delivery. Other than that I will purchasing again real soon.

January 29, 2025
Unprompted review
Rated 4 out of 5 stars

Great delivery

Great delivery, well packaged ordered on 19th Dec and arrived in time for Christmas as promised. Perfume is great and wife loves it.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

I love these perfumes!

I love these perfumes!! I found this company looking for Fame on sale and it’s changed the game. I’ve used my whole bottle of No.679 and now bought two 100ml, one of No.622 which is Daisy. It smells exactly the same and lasts as well; literally no notes, love them.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous fragrances

Gorgeous fragrances, really strong, lasts all day,they smell like the real thing. Very happy with my order. Easy to put an order in. Very quick delivery. I hope they expand on their fragrances- I'd love more of the Daisy range.

November 28, 2024
Rated 1 out of 5 stars

Birthday missed

1. email said package would be delivered to Pavers Ellesmere Port within a couple of days ( before Xmas) I had to drive 36 miles (return jrney) to find it had not arrived. No reason to send it there, as you had my home address.
2. Email said package had been delivered - addressed to another person at a different address.
3. Email said it had been delivered to Pavers EPORT today. I have picked up the package (36 miles).
4. Too late for birthday gift on time. Now I will have to post it (4.85), as she has gone home after Christmas.

Not happy 2nd January 2025

December 25, 2024
Rated 5 out of 5 stars

The website was really easy

The website was really easy , I could pay by PayPal too . Lots of choice and multi buy offers . Products arrived swiftly and safely . Very happy with the quality .

December 11, 2024
Unprompted review
Rated 1 out of 5 stars

Awful scent, nothing like originals

I can’t fault delivery etc but I wouldn’t recommend purchasing perfumes. I had purchased 2 separate perfumes for Xmas and thank goodness I sampled both perfumes before wrapping as the smell on both were awful and nowhere near the smell of the originals!!!! Dreadful I wouldn’t even use them for a loo spray!!! It’s a big no from me. Very disappointed

November 25, 2024
Rated 5 out of 5 stars

Excellent service

I purchased the No 111 for my daughters partner for Christmas as he likes the sauvage but he doesn’t want to pay the price and nor did I.
I hope he likes this version.
It was easy ordering online and delivery was very quick.
Would use again A*****

November 20, 2024
Unprompted review

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