The Fragrance Co. Reviews 

160
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company, often praising the wonderful overall shopping value. Customers frequently mention that the products are very reasonably priced, beautifully packaged, and consistently deliver a pleasant, long-lasting daily scent. People also deeply appreciate the swift delivery service, noting that online orders arrive quickly and always in perfect condition. Some reviewers were not happy with certain fragrances, mentioning clearly that a few specific scents did not resemble the original versions at all. A few consumers noted that a particular perfume smelled quite strange or disappointing, leading them to decide not to use it.

What people talk about most

Product

Clients share positive opinions on product quality, noting that the fragrances smell amazing and closely... See more

Quality

People report high satisfaction with quality, noting that the fragrances smell gorgeous and similar to... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally swift... See more

Price

Reviewers mention positive feedback about price, noting that products are competitively priced and offer... See more

Order

Reviewers highlight positive aspects of order, describing the process as smooth and straightforward with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website is easy to navigate, the perfume arrived quickly and was beautifully packaged. It looked much more expensive than it was. Unfortunately, despite selecting a perfume with my favourite... See more

Rated 5 out of 5 stars

I came across this company by complete accident looking for a particular perfume. When I saw the cost of the original perfume and then saw a version on this website, I decided to give it a try. Speedy... See more

Rated 5 out of 5 stars

First class service and first class products I would definitely recommend this company No issues whatsoever when I have purchased from them Swift delivery products well packaged

Rated 5 out of 5 stars

Fantastic customer service! I ordered a Jo Malone dupe. Seemed good value for money, When it arrived I really disliked the smell - so much that I just wouldn't wear it - (all down to personal choic... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Flavours, Fragrances and Aroma Supplier

Written by the company

Luxury you can wear everyday. Perfumes & aftershaves inspired by your favourite designer brands.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(160)

51 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought black opium in a 30 mil just…

I bought black opium in a 30 mil just to see if I like the cent it smells exactly the same also lasts all day on clothes found it didn't last on my skin the smell went within an hour but I mainly spray it on my clothes anyway so doesn't really matter it came quickly I will definitely be ordering again

October 25, 2024
Rated 1 out of 5 stars

Really bad

Really bad, think it must have toxic chemicals in it as both I ordered give instant very strong nausea. Won't make you attractive repellent more like!

November 1, 2024
Unprompted review
Rated 2 out of 5 stars

smells nothing like the original

Came very quickly but smells nothing like the original, ordered 3- coco madmoiselle, prada paradox and flowerbomb. None of them smell like the original. Very disappointed as I’ve now wasted £45 and one was as a gift and I feel embarrassed to give them it now, knowing it smells nothing like the original. I’ve had dupes before from other sites and wish I had not wasted my money on this site.

November 2, 2024
Unprompted review
Rated 5 out of 5 stars

Fast delivery and good price

Fast delivery and easy to navigate website meant I could find the designer equivalents easily. Bought for a present and was impressed with the price. Overall very happy and would recommend!

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 couldn't recommend enough

10/10 couldn't recommend enough! Customer service were so polite and helpful! The fragrance I ordered smells absolutely amazing and lasts so long! (great price too). Was delivered in less than 24 hours, I was so impressed! Will definitely be ordering from here again🎉

October 4, 2024
Unprompted review
Rated 4 out of 5 stars

The products themselves were a little…

The products themselves were a little bit hit and miss especially when compared to the originals however, the site was easy to use, they had a very good discount on, delivery was quick and the customer service has been excellent.

July 30, 2024
Rated 5 out of 5 stars

Amazing all around

Amazing all around from ordering, to delivery and product. The smell is EXACTLY the same and lasts way longer than most. Thank you

June 28, 2024

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