The Fragrance Co. Reviews 

160
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company, often praising the wonderful overall shopping value. Customers frequently mention that the products are very reasonably priced, beautifully packaged, and consistently deliver a pleasant, long-lasting daily scent. People also deeply appreciate the swift delivery service, noting that online orders arrive quickly and always in perfect condition. Some reviewers were not happy with certain fragrances, mentioning clearly that a few specific scents did not resemble the original versions at all. A few consumers noted that a particular perfume smelled quite strange or disappointing, leading them to decide not to use it.

What people talk about most

Product

Clients share positive opinions on product quality, noting that the fragrances smell amazing and closely... See more

Quality

People report high satisfaction with quality, noting that the fragrances smell gorgeous and similar to... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally swift... See more

Price

Reviewers mention positive feedback about price, noting that products are competitively priced and offer... See more

Order

Reviewers highlight positive aspects of order, describing the process as smooth and straightforward with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website is easy to navigate, the perfume arrived quickly and was beautifully packaged. It looked much more expensive than it was. Unfortunately, despite selecting a perfume with my favourite... See more

Rated 5 out of 5 stars

I came across this company by complete accident looking for a particular perfume. When I saw the cost of the original perfume and then saw a version on this website, I decided to give it a try. Speedy... See more

Rated 5 out of 5 stars

First class service and first class products I would definitely recommend this company No issues whatsoever when I have purchased from them Swift delivery products well packaged

Rated 5 out of 5 stars

Fantastic customer service! I ordered a Jo Malone dupe. Seemed good value for money, When it arrived I really disliked the smell - so much that I just wouldn't wear it - (all down to personal choic... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Flavours, Fragrances and Aroma Supplier

Written by the company

Luxury you can wear everyday. Perfumes & aftershaves inspired by your favourite designer brands.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

160 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(160)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fragrance was lovely!

Fragrance was lovely!

Smells just like the original (we were given a tiny sample and fell in love with it, but at around £180 for a bottle it was a no from us!) So I had a look at dupes for Ombre Leather and found this one, and was not disappointed. Smells just like the real one, at a fraction of the price. Will be buying more!

June 26, 2024
Rated 5 out of 5 stars

Quick to sort my issue

Royal mail managed to screw up my delivery waited some time for it to arrive, contacted Fragrance they offered me a £15 discount on my order of £49 to appogose for late delivery. Ordered 3x 100ml package very happy with 2 of them but I must say the Santel 33 doesn't smell like the original or even close at all so I wouldn't order that again but will definitely order others. Would recommend

May 25, 2024
Rated 5 out of 5 stars

What fantastic customer service!

What fantastic customer service!
I ordered the Inspired by Baccarat Rouge - 540 and it smells gorgeous. No difference to the real one. Lasts ages and I have had so many compliments.

It arrived within 2 days of placing the order.
I forgot to use the BOGOF code so I sent an email advising this and they have agreed to send me out a bottle of my choice at no extra cost!

What a company. Will defo be ordering again. 5 ⭐️

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

I'm never buying designer perfume again!

I got a bundle of my favourite perfumes and I couldn't be happier! Delivery was super quick, they all smell identical to the inspired scents and they lasted all afternoon and into the evening! Could not recommend more!!

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Inspired by J Choo is beautiful and…

Inspired by J Choo is beautiful and luxurious. I love how the fragrance transitions through the day. It first starts off with some sparkling powdery notes, and later, I pick up glamorous florals shining through. After a couple of hours, I pick up the beautiful bourbon vanilla. It’s so sexy while still soft.”

Smooth transaction, Super fast delivery,
Highly recommend ⭐️⭐️⭐️⭐️⭐️
Will be using this company again.

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

Strong scent. Very good customer service

Strong scent. Lasts long. Very good customer service. I made an enquiry on their Instagram page about a scent that I wanted to try and the person on the other end was very friendly and replied quickly to my request. Great customer service and the bottle also looks prestige and not cheap. I will definetly order more from them

January 6, 2024
Unprompted review

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