The French Bed Company Reviews 

54
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased an antique cabinet and couldn’t be happier with the experience. The cabinet arrived today, was very well packaged, and is exactly as described—beautiful and full of character. T... See more

Rated 4 out of 5 stars

The item looked ok but I suspect that the thread had been produced with a tapered tap as the threaded bar would barely go into it. Fortunately I had a plug tap and was able to make it good myself but... See more

Company replied

Rated 5 out of 5 stars

Elena from French Bed Company answered my queries so quickly, identified what I needed and sent item in post virtually within a week. And it is exactly what I needed and works beautifully. It was an... See more

Company replied

Rated 5 out of 5 stars

We purchased two adjustable width slatted frames for our two antique French double beds. We are totally satisfied with an excellent product. In addition we got accurate advice from Elena at the Fr... See more

Company replied

Company details

  1. Antique Furniture Store
  2. Art & Antiques
  3. Bed Shop

Written by the company

Online sales of slatted bed bases for standard and odd size beds. We specialise in supply of bed bases for antique French & British Beds. Sales of restored antique French Beds & Interiors. Sales of replacement fixing bolts for antique French beds.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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4.8

All reviews

(54)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Great communication and understanding

We needed slats for some old (very old) bed frames and Elena provided great background information and then ensured what we needed was neatly wrapped, sent and delivered exactly when needed. Great service, thank you!

July 3, 2025
Unprompted review
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Reply from The French Bed Company

Thanks so much for taking the time to review us - it is appreciated!

Rated 5 out of 5 stars

Beyond pleased

Absolutely great product but what stood out for me was how very helpful and accommodating the company was. Would highly recommend

May 28, 2025
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Reply from The French Bed Company

Thanks so much for your review - it is appreciated!

Rated 4 out of 5 stars

Huw E

All good. Double checked I had asked for the correct thing, so was on the ball.

June 1, 2025
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Reply from The French Bed Company

Thanks so much for your review - we do try to double check any larger items before they are sent out Thanks again !

Rated 5 out of 5 stars

Exceptional Customer Service

Exceptional Customer Service

I recently contacted The French Bed Company to order a replacement set of screws for an antique bed. From the very start, their customer service was absolutely outstanding.

The first set was promptly dispatched and I received a tracking number, but unfortunately, it never arrived. After getting in touch with the team, they immediately sent out a second set without hesitation. Sadly, this one also failed to reach me due to ongoing issues with Royal Mail in my area.

Despite this, The French Bed Company remained incredibly professional and helpful throughout. Understanding the situation, they arranged for a third set to be sent out using a different courier—and it finally arrived without a hitch.

Their commitment to resolving the issue and ensuring I received what I needed was truly impressive. It's rare to come across a company that is so proactive, communicative, and determined to deliver great service, especially for such a small order.

Highly recommended—this level of care and attention is hard to find these days. Thank you again!

May 9, 2025
Unprompted review
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Reply from The French Bed Company

Thanks so much for your very kind review - things don't always go as smoothly as we'd like. It's so frustrating when you are waiting for something and it just doesn't arrive. We really appreciated you working with us and we got there eventually – third time lucky :-)

Rated 5 out of 5 stars

Purchasing Experience.

The process of ordering to delivery was seamless. I was able to clarify queries with a person which was very helpful. 5 star service. Thankyou.

June 11, 2025
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Reply from The French Bed Company

I'm so pleased the order went well - and thank you so much for taking the time to write this review.

Rated 5 out of 5 stars

Amazing bed frame

Amazing bed frame, fab delivery. Excellent service.

May 25, 2025
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Reply from The French Bed Company

Thanks so much for reviewing us - much appreciated !

Rated 5 out of 5 stars

Super helpful and quick to answer…

Super helpful and quick to answer emails.
I enquired whether a particular base would be suitable for my bed. They were quick to answer and gave lots of useful advice. The new base is a perfect fit for my odd-sized bed and is very comfortable.

May 6, 2025
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Reply from The French Bed Company

Thanks so much for reviewing us - it is always appreciated, and so pleased the base worked well with your odd-sized bed !

Rated 5 out of 5 stars

From first point of contact I found…

From first point of contact I found Elena at FBC helpful friendly and knowledgeable regarding my query about product.
Delivery to NI, was reasonable and Parcel force so helpful when delivering product.

April 30, 2025
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Reply from The French Bed Company

So pleased it arrived without issue to Northern Ireland and thanks for taking the time to review us !

Rated 5 out of 5 stars

Base for antique French Bed…

Ordered a bed base for our antique French Bed on Monday, it was delivered as promised in Cornwall on Thursday. Fantastic service, Elena’s advice was very helpful and the quality of the base is excellent.

April 17, 2025
Unprompted review
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Reply from The French Bed Company

Thanks so much for taking the time to review us. Pleased our advice is helpful and it arrived on time for you - I have to thank Parcelforce for that. In our experience they do usually collect and deliver on time and do an amazing job.

Rated 5 out of 5 stars

Good communication from the team

Good communication from the team, very fast delivery and the extendable slatted bed base fit perfectly my antique french bed.

March 14, 2025
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Reply from The French Bed Company

Thanks so much for taking the time to review us and so pleased the base works so well with your antique bed.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, contacted to confirm the measurements, received tracking and delivery information.
This is my second time using this company.
Highly recommend.

February 2, 2025
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Reply from The French Bed Company

Thanks so much for reviewing us and coming back to us, we really appreciate it !

Rated 5 out of 5 stars

Great advice and innovative product

Great advice and innovative, good quality products. Got a bed that expands to my space. Such a simple solution to maximise usage and asthetics of my room. Thank you

January 28, 2025
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Reply from The French Bed Company

Thanks so much for taking the time to review us. So pleased you liked the product and it works with your room !

Rated 5 out of 5 stars

Slatted bed base seems well made and…

Slatted bed base seems well made and sturdy, and fitted perfectly within my bed surround leaving a 1cm tolerance gap all the way around it. Assembly was fairly straightforward.

January 23, 2025
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Reply from The French Bed Company

Thank you so much for taking the time to review The French Bed Company - it is appreciated.

Rated 5 out of 5 stars

Great bed base

Great bed base

We purchased an adjustable bed base with slats for our antique bedstead. This arrived very quickly and was very easy to assemble and install. It has transformed a beautiful but very uncomfortable bed.

Please note that it looks like a single bed size when it arrives but easily and very cleverly extends to fit your bed.

December 11, 2024
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Reply from The French Bed Company

Thank you so much for taking the time to review The French Bed Company - it is appreciated.

Rated 5 out of 5 stars

Great Company

Easy ordering
Fast delivery
Great packaging
I would recommend +++++

November 13, 2024
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Reply from The French Bed Company

Thank you for taking the time to post a review for us - much appreciated !

Rated 5 out of 5 stars

Great product and excellent service

Great product and excellent service - really quick delivery and real care from the business to check and ensure that the product I’d ordered would be suitable for our antique bed frame.

The base was fitted in minutes and has transformed the old bed - feels like a posh hotel bed now!

October 31, 2024
Unprompted review
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Reply from The French Bed Company

Thanks so much for your review and really pleased to hear the new base worked well !

Rated 5 out of 5 stars

Exactly the answer

During a house move and storage we managed to lose a bolt to our sleigh bed.

Goggling the web for a solution turned up all manner of unsatisfactory answers - until we found The French Bed Company.

Clear answers and reasonable prices. Thank you all at the FBC.

October 20, 2024
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Reply from The French Bed Company

Thanks so much for taking the time to review us - we really do appreciate it.

Rated 5 out of 5 stars

really impressed with the company

really impressed with the company. The bed is beautiful, well made and solid. delivery was at the time they said, and people very pleasant. A few days after i received a lovely wee gift.
i think this is a very reasonably priced company for good quality furniture .

October 4, 2024
Unprompted review

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