It was such a relief to find Freya at The Friendly Eco, being able to go to a real person to ask our questions. Great knowledge of reusable nappies, beautiful shop and product presentation, and genuin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Made a special trip here whilst visiting friends in Bristol for some advice and to purchase some nappies. Barely greeted with a hello and goodbye, no offer of “can I help you with anything?” Gent was... See more
Lovely independent shop selling eco products and cloth nappies. Visited them just before my daughter was born and received some very helpful, friendly advice. Really lovely selection of items. I have... See more
Company replied
I bought a few bits as a gift for a friend, we both love Tony's so I sent her a flavour she hadn't tried (seeing as though there are plenty to choose from!!), I've also been banging on about the amazi... See more
Company replied
Company details
Written by the company
Independent baby & eco parenting store run by two mums. We stock a range of reusable nappies, toys, clothing, toiletries, eco living products and more. Knowledgeable, friendly staff are always on hand to help!
Contact info
118 High St, BS16 5HH, Bristol, United Kingdom
- 0117 956 3496
- thefriendlyecobristol@gmail.com
- thefriendlyeco.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really helpful and friendly team
Really helpful guidance, and really happy with the nappy recommendation, product, and speed of local delivery. Really appreciated during a tricky delivery period for most retailers.

Reply from The Friendly Eco
Super products
Super products, as expected. The only downside is the smell, they did arrive with a mouldy smell, even my 6 yo daughter noticed. I wash clothing prior to wearing anyway.
The parcel arrived nicely packaged, eco, with a 10 %off my next purchase which is nice. Also, speedy delivery.
Thank you so much
Anna

Reply from The Friendly Eco
Prompt dispatch and great service from…
Prompt dispatch and great service from a local store
Friendly accommodating service
Soaps and storage items arrived in great condition. I've been washing using nothing but these soaps for a week now and I can't fault them at all. I feel cleaner and my skin and hair feels healthier already.
Freya was exceptionally understanding, responsive and helpful, despite issues with package delivery due to Royal Mail strike action that were totally beyond anyone's control.
I cannot fault the service at all. I will be a repeat customer, as I'm trying to phase out my dependence on Amazon.

Reply from The Friendly Eco
My favourite shop
Always love shopping with the friendly eco. Always amazing experiences

Reply from The Friendly Eco
Quick shipping and great offers
Quick shipping and great offers. Quickly sorted a refund for an item out of stock.

Reply from The Friendly Eco
Very happy
Very happy with the speed and quality of my order. Items were sent in eco (kraft) packaging so extra points.

Reply from The Friendly Eco
Fabulous shop with amazing selections…
Fabulous shop with amazing selections of all things cloth nappy! Knowledgeable and friendly. Great prices. Love having this as a physical shop to go to!

Reply from The Friendly Eco
Great business
Ordered from here a couple times and they’ve been great!! The second time I was refunded straight away for something that they didn’t have in stock and they even sent a little extra freebie to say sorry with the stuff that did arrive. Amazing quality stuff and lovely business xx

Reply from The Friendly Eco
The cotton is so soft 💗
The organic cotton is so soft! I bought a dress as a gift for my niece's birthday and I can't wait to see her spinning around in it 🥰 P&p was free because of a special offer. Thank you! I'd highly recommend this shop for all your cloth nappy needs too. We got a 'fox print' little lamb nappy wrap and it's 100% waterproof.

Reply from The Friendly Eco
Such a great place to have on the High Street
Always a friendly face and happy to offer great advice. The range of nappies and accesories is awesome and I always end up picking up something extra! I love shopping in the Friendly Eco!

Reply from The Friendly Eco
Delivery of order quick, great items
I’m pleased with my order that came swiftly after I placed it. I’m very impressed with the colours of the clothing.

Reply from The Friendly Eco
Soapy Soap!!
As always, speedy delivery from the Friendly Eco. Soaps are amazing quality. I always buy in bulk and always buy my soaps from here. Thank you 🙂

Reply from The Friendly Eco
amazing little local shop
amazing little local shop.
Friendly staff who are more than happy to help and answer any questions.
I will defo be going back for some more reusable goodies!

Reply from The Friendly Eco

Reply from The Friendly Eco
Great shop with lovely products
Great shop with lovely products, very cheap(!) and quick to get delivered. Thank you :)

Reply from The Friendly Eco
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







