It was such a relief to find Freya at The Friendly Eco, being able to go to a real person to ask our questions. Great knowledge of reusable nappies, beautiful shop and product presentation, and genuin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Made a special trip here whilst visiting friends in Bristol for some advice and to purchase some nappies. Barely greeted with a hello and goodbye, no offer of “can I help you with anything?” Gent was... See more
Lovely independent shop selling eco products and cloth nappies. Visited them just before my daughter was born and received some very helpful, friendly advice. Really lovely selection of items. I have... See more
Company replied
I bought a few bits as a gift for a friend, we both love Tony's so I sent her a flavour she hadn't tried (seeing as though there are plenty to choose from!!), I've also been banging on about the amazi... See more
Company replied
Company details
Written by the company
Independent baby & eco parenting store run by two mums. We stock a range of reusable nappies, toys, clothing, toiletries, eco living products and more. Knowledgeable, friendly staff are always on hand to help!
Contact info
118 High St, BS16 5HH, Bristol, United Kingdom
- 0117 956 3496
- thefriendlyecobristol@gmail.com
- thefriendlyeco.co.uk
4.4
Excellent
95 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We LOVE The Friendly Eco
We LOVE The Friendly Eco! Lovely people and beautiful, quality, Eco friendly (it’s there in the name 😉) products. The girls are so helpful xxx
February 13, 2022
Reply from The Friendly Eco
Thanks so much!! :D
Great shop
Great shop, very helpful staff! Looking forward to returning to go to the cloth nappy intro class and purchasing some reuseables!
February 3, 2022
Reply from The Friendly Eco
Thank you!!
Reply from The Friendly Eco
Thank you! :)
Reply from The Friendly Eco
Thank you, Cheryl!
Great customer service
Great customer service. Some lovely clothes to stash for the summer. Arrived really quickly. Very happy customer here
January 18, 2022
Reply from The Friendly Eco
Hi Helen, thank you for your lovely review. We are so glad that you love the clothes bought! :)
Very easy online ordering service
Very easy online ordering service, we ordered chocolates for stockings, and some other bits and bobs. One clothing item wasn’t in stock after all, but a refund was processed immediately and by very friendly staff.
January 10, 2022
Reply from The Friendly Eco
Hi Amy, thank you for your honest review! We're sorry that an item wasn't available on this occasion but hope it doesn't prevent you from shopping with us again. :)
Beautiful dress. Very speedy delivery.
I ordered a beautiful Duns dress and it arrived less than 48 hours later!
Great service and lovely products.
December 28, 2021
Reply from The Friendly Eco
thank you!
Fantastic local company
Fantastic local company, excellent quality goods, very friendly & excellent service. Thank you
December 13, 2021
Reply from The Friendly Eco
Thank you !!
Great advent calendar
Sent this to a friend. Speedy delivery and she is very excited for December 1st when she can open it. A great product and excellent service.
November 23, 2021
Reply from The Friendly Eco
Fantastic! Thank you :)
These bubbles are amazing
These bubbles are amazing! Brilliant gift for kids (and adults!), they arrived very quickly, packaged with all eco packaging and were great fun to play with.
November 15, 2021
Reply from The Friendly Eco
So glad you enjoy the Dr Zigs bubbles as much as we do!!
Happy with click and collect
I ordered my item for collection since it was cheaper than anywhere else online once delivery was included. I was notified when it was ready to collect and was given it immediately when I arrived at the shop.
November 3, 2021
Reply from The Friendly Eco
So glad you enjoyed shopping with us! :)
Lovely shop and wide selection of great…
Lovely shop and wide selection of great items for sale..highly recommend.
November 3, 2021
Reply from The Friendly Eco
Thank you!!
Such a lovely little company
Such a lovely little company. They have some great products at competitive prices. Will definitely shop again
November 1, 2021
Reply from The Friendly Eco
Thank you!!
Great service
Great service, excellent communication and really quick delivery. Can't fault it
November 1, 2021
Reply from The Friendly Eco
Thank you sarah!
Tony's for all!
I bought a few bits as a gift for a friend, we both love Tony's so I sent her a flavour she hadn't tried (seeing as though there are plenty to choose from!!), I've also been banging on about the amazing soap saver, so I sent one of those and a bar of cinnamon soap. Suffice to say she was made up, super fast delivery, really fabulous customer service 💜 I love this little shop 💙
September 26, 2021
Reply from The Friendly Eco
Yum! Glad you love the Tony's and your friend loved her gift!
Amazing shop and staff and products best shop staple hill
I went to have a look around the new shop and boy I was gobsmacked at how fresh light and inciting the shop is, its full of the most stunning products from reusable nappy, to eco soap and clothes and toys.
I wnat fir some reusable sanitary pads and the size rnage is best in bristol, you also get 2 pads for one for £8 or £9 which is amazing as normal other eco shops there ALOT more money and the designs of the pads are really good aswell.
The staff are absolutely fantastic and we're so helpful to me and we're super helpful explaing best ways to take care and wash products.
100000000% recommend that you all try this delightful shop out :)
September 20, 2021
Unprompted review
Reply from The Friendly Eco
Hi Abigail, we are so glad you love our assortment of pads and that we could be of great help to you! Thank you :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.