FuseBase Reviews 

288
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

It really annoys me when I have to spend time out of my day to.Email a company because they don't have a cancellation button on their free trial.So you have to email them so they don't charge you any... See more

Rated 5 out of 5 stars

I had to choose today because in reality I use this product years ago since they were Nimbus and Truspilot wouldn't let me lol The support has been wonderful, very helpful and very nice (even tho... See more

Rated 5 out of 5 stars

So far, so good. Honestly, I haven't played around with it enough to give a full review just yet; but I can say that I love every feature and I'm looking forward to spending more time getting to kno... See more

Rated 5 out of 5 stars

Great note taking app. Works very well as a 2nd Brain, and for journal writing. I also have a second workspace which I use for keeping recipes and have organised so I can find a recipe by simply s... See more

Company details

  1. Software Company
  2. also in
  3. Automation Company
  4. Business and IT Consulting Agency
  5. Business to Business Service
  6. CRM Provider
  7. Database Management Company

Written by the company

FuseBase helps client-facing businesses give their clients a better experience and get more done behind the scenes. With FuseBase, you can launch branded client portals and deal rooms where clients find their files, updates, approvals and next steps in one place. Your team works in connected internal workspaces, so what clients share flows straight into internal work, and what your team prepares can be published back to the client when it is ready. You can also connect tools your team already uses, such as Monday, Asana or ClickUp, instead of moving everything into a new system. FuseBase goes beyond portals. You can create AI coworkers with defined roles that help prepare client reports, proposals and follow-ups, organize knowledge and keep recurring work moving. You stay in control: your team decides what AI handles on its own, what needs approval and where people step in. Our motto is simple: Your team is in charge. AI gets work done. FuseBase is built for agencies, consultants, professional services firms and sales and customer success teams that want to run their client work in one connected place. If you want help getting started, our team offers hands-on implementation support, from choosing the right first process to putting it into practice. FuseBase also includes databases, custom apps, automations and analytics, and is SOC 2 and HIPAA compliant.


Contact info

3.6

Average

TrustScore 3.5 out of 5

288 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.6

All reviews

(288)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Requested a refund because I no longer…

Requested a refund because I no longer require the software but they do not warn you of the annual subscription being debited from your account but since contacting them I have been ignored, multiple times. Unethical business do not trust.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

This is such a powerful tool and there…

This is such a powerful tool and there are features that are easy to navigate and bring vital importance to what I am working on. You can input files, video, have tabs and much more!

November 4, 2023
Unprompted review
FuseBase logo

Reply from FuseBase

Hi Sherrie! Thank you for estimating our app so high! We're constantly working on improving the app, read the latest news here - https://nimbusweb.me/blog/nimbus-becomes-fusebase/

Rated 5 out of 5 stars

Brilliant screen capture software

Brilliant screen capture software, best on the market and I've been using it for about 4 years

October 25, 2023
Unprompted review
FuseBase logo

Reply from FuseBase

Hi Mathew! Thank you for sharing a review of your recent experience. Your feedback is encouraging and helps us to keep delivering quality products :)

Rated 5 out of 5 stars

a very user-friendly platform

a very user-friendly platform! got all the things i need

October 21, 2023
Unprompted review
FuseBase logo

Reply from FuseBase

Hi, Jonathan! Thank you for taking the time to share your experience - we’re delighted that our software has exceeded your expectations!

Rated 5 out of 5 stars

My daily tool

This tool solves my problem of delivering a premium experience that strengthens the professional bond. Transitioning client interactions into organized, professional portals has leveled up my business and credibility. The cohesive client experience Nimbus enables has been invaluable for better serving and impressing clients.

April 17, 2023
Unprompted review
FuseBase logo

Reply from FuseBase

Hi, Ksenia! We’re so pleased to hear from you and help you succeed. Your valuable feedback is a driving force for us to improve further!

Rated 5 out of 5 stars

A Number One Tool for Agency Productivity

It has given me a simplified way to manage resources, track progress, and coordinate deliverables. It's the connective tissue that was missing between our internal teams and external-facing client work. Tasks as simple as finding the latest files or adding new team members to a project are exponentially easier.

Even more importantly,this tool has provided huge value for our clients as well. Giving them real-time visibility and seamless communication channels has led to greater trust, satisfaction, and retention. They have a window into our work that wasn't possible before.

July 16, 2023
Unprompted review
FuseBase logo

Reply from FuseBase

Hi, Marta! Thank you for your amazing review! We are over the moon to know that our product exceeded your expectations and that you had a great experience :)

Rated 5 out of 5 stars

Gets Client Collaboration Right

With their client portals, I now have a dedicated hub to access everything I need in one place - project timelines, files, conversations, tasks, etc. It's tailored to my needs, easy to use, and keeps me looped in on progress. No more confusing back-and-forth or waiting around for answers.

Beyond the portal, this tool just provides a smoother client experience overall. I get the transparency I want without having to learn multiple tools. Things are more organized on the agency side too, so work moves faster. The platform has strengthened collaboration and ultimately makes my life easier.

April 24, 2023
Unprompted review
Rated 5 out of 5 stars

Less Email, More Done

It's reduced our email overload and given structured processes that make collaboration smooth. The client portals are a one-stop-shop for clients to access project details. No more wasting time on excess emails!

This tool has transformed our client campaigns. We used to have constant email back-and-forth to get feedback and approval - major headache! Now I can post assets in the portal and keep the full conversation in one place. Clients can directly review and approve in the portal. Saves me hours I used to spend untangling messy threads. I can see feedback status clearly and move projects faster.
Any agency stuck in email chaos needs this tool. It brings efficiency and clarity to client collaboration. Our team loves the structured workflows!

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing for storing and managing knowledge

Using Nimbus Note has been an enriching experience for our team. Its emphasis on knowledge management has allowed us to create a centralized information hub that's both intuitive and efficient. Even though I can't pinpoint any specific dislikes, the overall functionality and effectiveness of Nimbus Note have made it an indispensable part of our workflow. It's not just a tool; it's become a key aspect of how we store and manage our knowledge.

March 14, 2023
Unprompted review
FuseBase logo

Reply from FuseBase

Hi, there!
Thank you for your kind feedback! We're really happy you like our app. We're constantly working on improving the app and hope that we can make it even more useful for you in the future!

Rated 5 out of 5 stars

A stellar tool if you want to streamline your work

My experience with Nimbus has been exceptionally rewarding. I've encountered many tools, but Nimbus stands out in its unique approach. It merges internal project handling and client collaboration, which previously required separate tools, into one unified platform. I do appreciate how Nimbus is evolving and highly recommend to try it out.

May 8, 2023
Unprompted review
FuseBase logo

Reply from FuseBase

We truly appreciate your feedback! We are very happy you enjoy using Nimbus Note. Let us know if you ever need assistance.

Rated 5 out of 5 stars

Client Collaboration Made Easy!

My experience with Nimbus has been absolutely exceptional! As a company focused on serving clients, we encountered challenges in efficient collaboration and smooth communication. However, Client Portal completely transformed the way we interact with our clients. It provided a user-friendly interface that made accessing project updates and providing feedback a breeze. The system of workspaces was equally impressive, allowing us to create and manage information in the place we work on the project. It significantly boosted our team's productivity. I highly recommend!

April 28, 2023
Unprompted review
FuseBase logo

Reply from FuseBase

Hi there!
Thank you so much for the detailed feedback on the features. We highly appreciate your words and I will pass them to the teams!

Rated 1 out of 5 stars

This company auto-charged me even after…

This company auto-charged me even after my email was associated with a free plan. When I emailed support, the only reply was a curt response, stating I should review their terms of use page. Meanwhile, my card was charged today for $42, and I did not consent to this charge.

June 22, 2023
Unprompted review
Rated 5 out of 5 stars

A great replacement for Evernote

A great replacement for Evernote! The team is very helpful and the integrations area amazing! Love the UI and how easy everything is to use.

May 16, 2023
Unprompted review
FuseBase logo

Reply from FuseBase

Hi!
Thank you for estimating our app so high! It brings us joy that you like using it!

Rated 4 out of 5 stars

It's really very good plateform to ss…

It's really very good plateform to ss and ss recording at all but i wanna use it free of cost not take subscription cos only i wanna use it for long ss.
Thank you

March 21, 2023
Unprompted review
FuseBase logo

Reply from FuseBase

Thank you for choosing us! It would be great if we got 5 stars. We will work more to make the app better. Could you tell us what was wrong and how we can improve it?

Rated 5 out of 5 stars

Super convenient and easy to use

Super convenient and easy to use - Can quickly grab images or full screen and paste elsewhere or save or later

April 27, 2023
Unprompted review
FuseBase logo

Reply from FuseBase

Hi!
Thank you for estimating our app so high! It brings us joy that you like using it!

Rated 5 out of 5 stars

Nimbus Note offers a full range of…

Nimbus Note offers a full range of features and tools that make data storage and creation easier. I like it.

April 24, 2023
Unprompted review
FuseBase logo

Reply from FuseBase

Hi!
Thank you for estimating our app so high! It brings us joy that you like using it!

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