Gas Appliance Showroom Reviews 

59
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent service again from the Gas Appliance Showroom, Malvern. We always use them as their work is excellent and they respond quickly to any queries. They are reliable and courteous. They clean up... See more

Company replied

Rated 4 out of 5 stars

Turned up on time for annual boiler service, professional, friendly and helpful.

Company replied

Rated 5 out of 5 stars

We decided to replace our boiler before winter and were delighted with the speed and service from GAS from start to finish. Grant undertook a thorough examination to assess what work would be neede... See more

Company replied

Rated 5 out of 5 stars

This company is so efficient and so helpful, we would never go anywhere else. Their service is second to none and their staff are so knowledgeable and pleasant. We have been dealing with GAS for at le... See more

Company details

  1. Gas Engineer

Written by the company

Gas appliance installation, service and central heating maintenance.


Contact info

4.8

Excellent

TrustScore 5 out of 5

59 reviews

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4.8

All reviews

(59)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

A few weeks before Christmas we had a problem with our heating system. From my initial phone call to Sue in the showroom, to Grant's professional helpful visit, a prompt and comprehensive quotation, followed by excellent work by Stuart and Jez installing the new boiler and working so hard to solve the problem of the poor circulation in our heating, their service was second to none. We would not hesitate in recommending Gas Appliance Showroom.

January 18, 2021
Unprompted review
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Reply from Gas Appliance Showroom

Many thanks for taking the time to review your new boiler installation. We are pleased that you are happy with the service we provided and we really value your opinion as we endeavour to continually improve our services. Your comments are very much appreciated and will be passed on to our Team at GAS.

Rated 5 out of 5 stars

New boiler

We decided to replace our boiler before winter and were delighted with the speed and service from GAS from start to finish.
Grant undertook a thorough examination to assess what work would be needed and we received the detailed quote promptly.
Stuart and Jez carried out the work. They were hardworking, neat, tidy, professional and kept us in the picture as they worked. They completed the job on time and left no mess for us to clear up.
We would thoroughly recommend GAS

October 11, 2020
Unprompted review
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Reply from Gas Appliance Showroom

Thank you for taking the time to review us, we really do appreciate your comments.
From all the team at G.A.S

Rated 5 out of 5 stars

Superb service

Grant and his team were fantastic from start to finish. The quotation was fast, efficient, accurate and detailed This was followed by tidy workmanship, attention to detail and total accuracy. I undertook a major decision to change the boiler and was completely reassured by the expertise of the engineers that my decision was correct. I would recommend GAS every time. Thank you.

September 8, 2020
Unprompted review
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Reply from Gas Appliance Showroom

It's always great for the Team to get such positive feedback and to know that we have another happy customer. Thank you very much for taking the time to let us know.

Rated 5 out of 5 stars

Excellent

Excellent customer service, attention to detail and tidy, timely installation of our complete central heating system- highly recommended.

July 25, 2020
Unprompted review
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Reply from Gas Appliance Showroom

Many thanks for taking the time to post your review. We are pleased that you are happy with the installation and service carried by out by our engineers. Your comments are much appreciated by all the Team at GAS.

Rated 5 out of 5 stars

Very professional & friendly

Arrived on time ,carried out all work as planned, I look forward to having them back next year to service my boiler & fire.

July 2, 2020
Unprompted review
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Reply from Gas Appliance Showroom

Many thanks for taking the time to review the installation work we carried out for you, it is much appreciated. We look forward to seeing you next year.

Rated 5 out of 5 stars

Excellent service

This was my first dealings with this company and I booked an annual boiler service with them. I was a bit aprehensive as The Covid 19 pandemic had just begun but the office staff made me feel that they had all the necessary safety procedures in place. The engineer arrived on time and was very thorough and professional. He was suitably equipped with PPE and I was very happy with his work, my boiler is now tuned to perfection. Will definatly use them again. M.Christodoulou.

June 8, 2020
Unprompted review
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Reply from Gas Appliance Showroom

Glad to know that you were reassured by our Team during this difficult time. Safety is very important to us, so thank you for your positive feedback and for taking the time to let us know. Look forward to seeing you next year.

Rated 5 out of 5 stars

Very professional and friendly

Our boiler started to act up and we asked GAS to visit and investigate, ultimately we decided to replace it rather than repair it. We recieved a quote for replacement promptly and we decided to proceed. The engineers spent a couple of days here doing the installation of boilers and rads and were absolutley brilliant, they were professional, efficient, frieindly and the work is of the highest quality. Very happy with the outcome.

February 28, 2020
Unprompted review
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Reply from Gas Appliance Showroom

Thank you so much for your positive feedback and for taking the time to post this review.
The team at G.A.S appreciate your comments.

Rated 5 out of 5 stars

Replacing our combi boiler

Our existing combi boiler was continually causing problems and reached a point when it had to go. Over a two day period this company's enginners fitted our new combi boiler. They were very professional, always cleaned up after themselves and explained everything to us as the work progressed. We couldn't fault the service provided and we would thoroughly recommend them.

November 29, 2019
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you for taking the time to write a review on the installation of your new boiler. We are pleased that you are happy with the service we provided. We very much appreciate your comments and recommendation.

Rated 5 out of 5 stars

Awesome company

My boiler of 23 years had finally given up and was throwing up fault codes like crazy. I contacted the gas appliance showroom as they are local to me in Malvern on the Wednesday and Grant came out to survey for a new boiler the next day.
I received a quote by email the same day and the boiler was fitted along with a chemical flush, new condenser pipe and flue the following week all in the same day.
The workers were very professional and polite. They covered my kitchen sides and floor in dust sheets to prevent any damage and even hoovered up as they were working. On entering the house they removed their shoes every time so not to get any dirt around the house (not seen very often by workmen).
They explained everything thoroughly and when they left you would never have known they had been here except for there now being a working boiler.
Top marks to the team, right from answering the phone on the first contact to quoting and finishing. Totally professional right the way through the process.
Servicing is even taken care of as I am told I will be contacted yearly to arrange the service which is great as it’s something that can be forgotten easily.
I would recommend this company without hesitation and I’m already looking to replace all my radiators with them next year.

November 7, 2019
Unprompted review
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Reply from Gas Appliance Showroom

Many thanks for your great review, we are pleased that you were happy with the service we provided. Thank you for taking the time to write your comments, and we look forward to working with you next year.

Rated 5 out of 5 stars

It was a pleasure to deal with this…

It was a pleasure to deal with this company from initial phone calls through to the completed boiler installation, professional, polite, thorough! I would certainly recommend them to others.

October 23, 2019
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you for taking the time to write your review - your comments are much appreciated by all the GAS Team!

Rated 5 out of 5 stars

Excellent slick service

These guys are local to me in Malvern and the whole process of buying a new boiler and getting it installed was very straightforward and easy. The initial quote was clear, fair and easy to understand with no nasty surprises. Getting a visit sorted was very quick and the install itself was completed within a few weeks of my initial enquiry. All very clean and tidy with good hard working fitters. Turned up promptly and worked until the job was done. This is how it should be done!

September 11, 2019
Unprompted review
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Reply from Gas Appliance Showroom

Thank you for your review, we very much appreciate your comments and will pass them onto the engineers.

Rated 5 out of 5 stars

New boiler and radiator installation…

New boiler and radiator installation went very well. We were pleased to have it all done and dusted by a pleasant, polite and efficient team. Thank you!

August 24, 2019
Unprompted review
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Reply from Gas Appliance Showroom

Many thanks for taking the time to leave your review, the Team were really happy to read your comments.

Rated 5 out of 5 stars

New Boiler Installation.

New Boiler Installation.
Extremely pleased with the service received from Gas Appliance Showroom. New boiler installed, tank in loft removed, tank in bedroom removed, old boiler removed and change over from oil to LPG you would not even know they had been in the house. Very clean professional service throughout! Excellent customer service via the office also. A huge THANK YOU!

June 17, 2019
Unprompted review
Rated 5 out of 5 stars

Great Service

We were very pleased with the service provided by the Gas Appliance Showroom to replace the old boiler in our apartment recently. From the initial diagnosis carried out by the owner to ordering the new boiler and finally the installation itself we were very impressed with the professionalism and friendly service we received from all concerned at the GAS. The kitchen was left clean and tidy after installation and we would highly recommend this company.

April 16, 2019
Unprompted review
Rated 5 out of 5 stars

Boiler service

Had our boiler serviced today. The engineer, Adam, was very thorough and helped explain a few things we hadn’t understood previously. He checked out an issue we had with the shower too. Overall, we were very pleased and wouldn’t hesitate to recommend them. We shall certainly use them again.

November 20, 2018
Unprompted review
Rated 5 out of 5 stars

This company is so efficient and so…

This company is so efficient and so helpful, we would never go anywhere else. Their service is second to none and their staff are so knowledgeable and pleasant. We have been dealing with GAS for at least ten years and have complete faith in their service which is hugely important when dealing with gas appliances. We cannot praise them highly enough.

November 2, 2018
Unprompted review

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