Gas Appliance Showroom Reviews 55

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent service again from the Gas Appliance Showroom, Malvern. We always use them as their work is excellent and they respond quickly to any queries. They are reliable and courteous. They clean up... See more

Rated 4 out of 5 stars

Turned up on time for annual boiler service, professional, friendly and helpful.

Company replied

Rated 5 out of 5 stars

We decided to replace our boiler before winter and were delighted with the speed and service from GAS from start to finish. Grant undertook a thorough examination to assess what work would be neede... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Bradley was on time. He was helpful and polite. Have always received impeccable service from GAS Appliance showroom whether it is an installation or an annual service.

Company details

  1. Gas Engineer

Written by the company

Gas appliance installation, service and central heating maintenance.


Contact info

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service. Bradley was on time. He was helpful and polite.
Have always received impeccable service from GAS Appliance showroom whether it is an installation or an annual service.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Always an excellent service.

Excellent service again from the Gas Appliance Showroom, Malvern. We always use them as their work is excellent and they respond quickly to any queries. They are reliable and courteous. They clean up after themselves and are respectful in the house (shoes off without asking etc). They are a pleasure to have in the house.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

First rate service

An engineer carried out a boiler service for us recently. He was punctual, courteous and worked tidily. He gave us some very useful advice for making the best use of our boiler. Thank you. Needless to say, I would thoroughly recommend the Gas Appliance Showroom, Malvern.

February 11, 2026
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Hi Frank!
Thank you for such a nice review.
I'm pleased our engineers are leaving such a great impact with our clients.
We look forward to continuing to support you.
Thanks
Team at GAS

Rated 5 out of 5 stars

Replacement boiler installation

Following a repair to our boiler in December the team in the office arranged a survey for a replacement boiler and following acceptance of their quote they kept us informed of the dates and engineers who would attend . The new boiler was installed over the past 2 days. Stewart and Ethan arrived on time, they were professional, efficient, considerate, cheerful and tidy. Stewart carefully set up the new controls and explained how to manage and change the settings. A very pleasant experience thank you

January 28, 2026
Unprompted review
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Reply from Gas Appliance Showroom

Good Morning Andy!

Thank you again for leaving us such a wonderful review. I'm really pleased we managed to get everything sorted for you in a timely manner.
We look forward to continuing to support you in the future.
Thanks
Team at GAS

Rated 5 out of 5 stars

Boiler check

Excellent service. Easy to book, two timely email reminders. The gas engineer arrived on time, was warm, efficient and polite. All very straightforward and positive.

January 16, 2026
Unprompted review
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Reply from Gas Appliance Showroom

Hi Abigail!
Thank you for leaving us such a lovely review.
I hope we can continue to support you in the future :)
Team at GAS

Rated 5 out of 5 stars

Leaking Boiler

When the Ben arrived he inspected the problem and diagnosed the fault. Due to the proximity of Christmas he made sure he ordered the parts and arranged the repair date as soon as possible - just before Christmas. Very satisfactury outcome.

December 18, 2025
Unprompted review
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Reply from Gas Appliance Showroom

Many thanks, Derek,for taking the time to place your review. We are so pleased that you are happy with Ben's work and will pass this excellent review on to him. We would like to wish you a very Happy Christmas and New year - from all the Team at GAS.

Rated 5 out of 5 stars

Reliable company

This is a very well organised, efficient company who turn up and do the job when they say they will ! Very helpful over the years I’ve been using them!

December 11, 2025
Unprompted review
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Reply from Gas Appliance Showroom

Good Morning Sarah
Thank you very much for taking the time to leave us such a lovely review. We're very glad you've had positive experiences with us!
Thanks, Team GAS

Rated 5 out of 5 stars

Great service

Great service, as always, from Sam and the GAS team.

December 8, 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Good Afternoon!
Thank you so much for leaving us a nice review.
We look forward to continuing to support you.

Rated 5 out of 5 stars

Grant and Adam resolved the problem…

Grant and Adam resolved the problem efficiently and promptly. Grant goes out of his way to provide a good and thorough service.

December 4, 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Good Afternoon Andrew.
Thank you so much for taking the time to leave us such a nice review.
I will ensure your feedback is relayed to Grant and Adam.

Rated 5 out of 5 stars

A very efficient annual boiler service

The engineer, Stuart, who came to do an annual service on the boiler did exactly that, without fuss and was very pleasant to deal with.

November 18, 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you for your kind words!
I'm glad our engineers are easy to deal with. We look forward to supporting you further in the future.
Team GAS

Rated 5 out of 5 stars

Excellent service

Efficient and reliable boiler service as always and Adam went above and beyond checking a dodgy thermostat.

November 11, 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Good Afternoon!
Thanks for your lovely review.
I'm glad we managed to get you sorted out quickly.
We look forward to continuing to support you :)
Team GAS

Rated 5 out of 5 stars

Reliable, dependable and a pleasure to deal witjh

They have done our servicing for many years and have always been extremely reliable and dependable. We have complete confidence in Adam, the gas engineer who does all our servicing and is excellent as well as being a pleasure to deal with.
So yes, we can honestly very highly recommend the Gas Appliance Showroom!

October 29, 2025
Unprompted review
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Reply from Gas Appliance Showroom

Good Afternoon Mr Strange.
Thank you very much for taking the time to leave us such a lovely review. I will ensure your comments are relayed to Adam when he comes in tomorrow morning.
We look forward to continuing to support you.
GAS Team

Rated 4 out of 5 stars

Turned up on time…

Turned up on time for annual boiler service, professional, friendly and helpful.

October 15, 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you for taking the time to leave us a positive review Mrs Williams!
We look forward to continuing to support you through the future.

Rated 5 out of 5 stars

Excellent service as always.,on time…

Excellent service as always.,on time and polite efficient service.

August 5, 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you
We are glad you are pleased with our service and thank you for taking time out to do us a 5 Star review with Trustpilot
From The Team at GAS

Rated 5 out of 5 stars

Very helpful engineer

Very helpful engineer, great service.

July 17, 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you
We will will pass this feedback back to the engineer concerned and thank you for your comments and taking time out to do us a review.
From The Team at GAS

Rated 5 out of 5 stars

Effective work very kind and helpful…

Effective work very kind and helpful engineer. He was good and commended. We asked something about our pump and He gave nice suggestion. I would like to recommend them again and again.

July 10, 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Dear Nanu, thank you so much for your wonderful comments regarding your boiler service with our company. We are so pleased that you were happy with our engineer, we will pass your kind comments on to him. Many thanks for taking the time to place the review, it is much appreciated.

Rated 5 out of 5 stars

Excellent

A very professional and reliable service providing excellent value for money.

June 3, 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you for taking time to do us a 5 Star review. We really appreciate your positive feedback as regards our service.
From the Team at GAS

Rated 5 out of 5 stars

Excellent team of Stuart and Jez who…

Excellent team of Stuart and Jez who despite minor problems, not caused by them, installed a replacement boiler for me. Their work was fast, clean and accurate.
Highly recommended.

March 26, 2025
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you Mr O'Hara for your kind review.
We are pleased you are happy with our work and the replacement of the boiler for you.
I will pass this onto Stuart and Jez as well.

Rated 5 out of 5 stars

A knowledgable, highly skilled and effective service. Top marks

Their diagnosis of our problem was proved to be correct. We had badly blocked pipes that would not have been cured by flushing. I cannot fault the experience, skills and customer focused service of the whole team, from the lady on the phone to the owner and the engineers. Everything carefully explained and acted upon. Our cold house is warm again and for the amount of work done I count it as very good value.

January 29, 2024
Unprompted review
Gas Appliance Showroom logo

Reply from Gas Appliance Showroom

Thank you so much for taking the time to leave a review. As a Team, we are delighted that we were able to help and that you now have a warm home again.

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