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Theginwarehouse 

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Liquor Store
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Rated 1 out of 5 stars

I ordered a bottle of gin early February. It arrived 30th June!!!! No communication, no replies to numerous emails, no one answers the phone. Awful customer service.

Rated 1 out of 5 stars

Didn't receive order - no reply to any e-mails or correspondence via website - phone unanswered. Now find out they've shut their website so have run off with my money. Considering small claims or tr... See more

Rated 5 out of 5 stars

I ordered Thunderflower Gin well before Christmas as a gift. After trying to contact them by ringing and emailing for an update, I eventually managed contact through their Chat line and they were most... See more

Rated 5 out of 5 stars

I live in Mallorca and wanted to send two people back in the UK a bottle of Palma Gin, distilled here on the island. I found The Gin Warehouse online, when searching for ´Palma Gin in the UK´ and pla... See more

Company details

  1. Liquor Store
  2. Alcohol Store
  3. Alcoholic Beverage Wholesaler

Written by the company

The Gin Warehouse is an online retailer of small batch craft gins, from some of the worlds best distilleries.

Contact info

All reviews

(76)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

The product is very good

I bought the non alcoholic spirit and I can say that it is a very good product - it has to be to replace the "real " thing!, it is definitely a good substitute and we are really enjoying it. The presentation is lovely too.

January 12, 2021
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Reply from Theginwarehouse

Hi Angela,

I am glad you are enjoying Sea Arch as much as we do! I have noted that you left us a 4 star review. At The Gin Warehouse we are always looking for ways to improve our service and customer satisfaction, is there anything you could suggest to us to help us improve/reach our 5 star target in future?

TGW Team

Rated 5 out of 5 stars

5 stars

This is the first time I had used the gin warehouse and did so on the recommendation of a friend. Great choice, easy to use website and ordering, and delivery arrived in 3 days. Cannot fault anything and I will definitely be using the gin warehouse again!

December 26, 2020
Unprompted review

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