GlobeSailor Reviews 1,179

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, making the booking process smooth and enjoyable. Many highlight the excellent service received, noting the company's efficiency in finding suitable options and ensuring a stress-free holiday experience. The quality of the boats and the overall holiday experience, including the choice of locations, are frequently commended. However, some customers were dissatisfied with specific aspects, such as issues with boat conditions or unfulfilled services. There were also mentions of communication failures and safety concerns, with a few people experiencing significant disruptions to their holidays due to problems with the charter company or the boat itself.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, helpfulness,... See more

Service

Consumers find service to be positive, often highlighting the professionalism and dedication of the team,... See more

Holidays

People report positive experiences with holidays. Many customers praise the service for saving their vacation... See more

Product

Users describe positive interactions with the product. Many customers found the boats to be perfect,... See more

Location

Customers had ambiguous experiences with location. While some appreciated the expansive choice in yacht size... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After using Globe Sailor to find a 14 day bareboat charter in Croatia last year when we explored the wonderful Adriatic islands, they were our first choice to find a 14 day bareboat charter to e... See more

Rated 5 out of 5 stars

The Base is very well run with a good technical support team. The boat was clean and ready to go when we arrived, with the exception of an autopilot glitch which was remedied very promptly. The bo... See more

Company replied

Rated 5 out of 5 stars

I just wanted to share a quick note of appreciation for the booking procedure. Everything was clear, fast, and well structured from start to finish. Communication was prompt and professional, and wh... See more

Company replied

Rated 5 out of 5 stars

Ruby is fantastic. She's attentive, responsive, and unhesitatingly puts her energy into my endless questions and changes of mind. She found me the best price from the outset without my having to haggl... See more

Company replied


Company details

  1. Cruise Agency

Information provided by various external sources

Rent a boat, sailing boat or motor boat, anywhere in the world. With GlobeSailor, find your perfect yacht charter in France, Croatia, Greece, Caribbean, Bahamas, Spain...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Seamless experience

We recently had the pleasure of renting 8 yachts from Globesailor, and I must say, it was an exceptional experience from start to finish. From the moment we contacted them, their representative was top-notch, friendly, knowledgeable, and incredibly helpful, making the entire process a breeze. The selection of yachts available is impressive; we found exactly what we needed.

February 5, 2024
Rated 5 out of 5 stars

Smooth survey experience.

I expected the survey to take place at the end of the charter.
However regarding the booking, the agent which was my contact, Sophie was GREAT and prompt with replies to question I had during the process.

December 4, 2023
Rated 5 out of 5 stars

Great booking experience

We have just booked a sailing trip for next year. Lisanne Groen, Charter Advisor was very helpful. Due to time zone differences we couldn't speak via phone, but email communication was prompt & clear. Thanks

November 30, 2023
Rated 5 out of 5 stars

Friendly phone call

Friendly phone call
Appropriâtes offers
On time responses

November 7, 2023
GlobeSailor logo

Reply from GlobeSailor

Merci pour votre avis et votre réservation, belle croisière et à bientôt ⚓️

Rated 5 out of 5 stars

Great experience

Great contact with Clement . WebSite very clear and well documented.

November 13, 2023
GlobeSailor logo

Reply from GlobeSailor

Merci Philippe pour cet avis, je transmets votre avis à Clément !
À très bientôt ⚓️

Rated 5 out of 5 stars

Our charter experience

We had the pleasure of chartering an Elba 45 from Prima Yachting for a week-long sailing adventure in Greece, and I can't begin to express how fantastic the experience was. From start to finish, it was an unforgettable week filled with breath taking views, incredible sailing, and top of the line catamaran.

The journey began with a check-in process that set the tone for the entire trip. It was both easy and impressively thorough. The Prima Yachting team left no stone unturned in ensuring that we were well-prepared for our voyage. Their attention to detail was evident, and their dedication to professionalism was excellent from the start.

Our Elba 45 catamaran was an absolute gem. It was clear that the boat had been meticulously maintained and was in perfect condition. Every system on board worked flawlessly, and the boat was equipped with everything we needed to make our sailing experience as comfortable as possible. Whether it was the state-of-the-art navigation equipment or man of the other systems and features on board, we were constantly impressed by the boat.

Throughout the week, we explored the stunning Greek islands with ease, thanks to the excellent performance and stability of the Elba 45. Sailing was a breeze, and the spacious deck provided the perfect setting for enjoying the sunsets and starry nights that Greece is famous for.

The check-out process was just as smooth as the check-in. Prima Yachting ensured that our return was as hassle-free as possible, allowing us to saver our last moments on board without any worries.

In summary, our experience with Prima Yachting aboard the Elba 45 in Greece was nothing short of exceptional. Their attention to detail, the perfect condition of the boat, and the overall ease of sailing made it a vacation we will remember for a long time to come. I would highly recommend Prima Yachting to anyone seeking a memorable sailing adventure in the Mediterranean. Thank you for making our trip an absolute pleasure! We will be back........

September 30, 2023
Unprompted review
GlobeSailor logo

Reply from GlobeSailor

Thank you very much for your kind words Michael. We are happy to hear you enjoyed the sailing and look forward to working with you again in the future 😊 Have a great end-of-year celebrations and see you in 2024 for your next adventure with GlobeSailor!
The GlobeSailor team ⚓️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look